BSOD - error code 1D

M

Mechmeat

Member
BSOD - error code 0xd1

My GF has on old laptop with Vista 32 bit installed. I believe there should be a problem with some old drivers, or similar. Sometimes it doesn't accept new software as goes into conflict and causes BSOD on a startup. F.e. KIS-14 didn't work and we use KIS-12 instead. After last system update, teamviewer stopped working and re-installing causes BSOD (both ver. 8 and 9). I attach last mini-dumps, can you check if it directs to the problem, please?
View attachment SF_26-10-2014.zip
 

My Computer

System One

Hi,

The issue is around tdx.sys.

Is your Windows system fully updated, SP2 and the rest?
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
Yes, it is. In fact, as I notice, the problem appeared after latest updates installation. Since it is not my computer, I'm not sure, which updates were installed exactly. But in any case, the system is auto-updated on the regulr basis. I have made some survey already and it is commonly stated that tdx.sys does not cause the problems itself, but usually points to some driver problem - which can be the case, I'm not sure how often drivers are updated. I can upload full SF diagnostics, if it helps.
 

My Computer

System One

Hi,

It would help tremendously.

Do you update drivers from the Windows update?

I would not recommend that unless it it a MS device i.e. Keyboard board or mouse.

Also only update from Manufacturers websites for graphics, Modem chip sets etc. etc. Having said that I would not update sound drivers for a HP system unless it was from HP by the auto update there.


What anti virus package do you use, as that is my prime suspect....
Looking forward to your next upload.
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
Re: BSOD - error code 0xd1

I have installed some fresh drivers, which I found on hp.com website. Also I have downloaded HP update utility, which says there is nothing to update. Then tried to install Teamviewer - same problem, immediate BSOD with tdx.sys to be claimed. Full log attached.View attachment 28718

P.S. Oh, I use KIS-12 primarily, which stands for Kaspersky Internet Security. No problem to substitute it with any other antivirus. I made a test - uninstalled KIS and managed to install Teamviewer. Maybe it was the troublemaker! Which antivirus would you recommend?
 
Last edited:

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
For the history, I'd like to leave it here.
Error message was STOP: 0x000000D1 (0x1200001C, 0x00000002, 0x00000000, 0x9750E0C1)

Solution - uninstalled Kaspersky Internet Security 12 and installed Microsoft Security Essentials. Everything is working now.
 

My Computer

System One

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