Windows Vista Forums

Shared Printer Driver (x64 to x86)
  1. 01 Jan 2008 #1
    RichardR's Avatar
    RichardR

    Member
    Join Date : Jan 2008
    Posts : 40
    Vista Ultimate x64
    Local Time: 01:48 PM

    Shared Printer Driver (x64 to x86)

    I posted this in the Printing and Faxing newsgroup, but since it is a driver issue I thought it would be alright to post here as well.

    Hello all. I would like to thank you in advance for any answers that are given in this thread. I am an MCSE and would consider myself pretty savy overall, but this particular problem (which exists in my home network) has me frustrated.



    I have a PC running Vista Ultimate x64. Attached to that PC (via USB) is a HP Photosmart C3180. My wife's is running XP Professional x86. I am trying to allow her to print to the printer attached to my Vista x64 PC.

    I install the printer properly and confirm it working on my Vista x64 PC. I then share it out under the name HPC3180. I disable password protected sharing and under the security settings of the printer I give "Anonymous Logon" permission to access the printer.

    I know generally I would have to specify the x86 version of the driver under the "Additional Drivers" area in the properties of the printer; but in this case I do not know where to get the .INF files. I can download the drivers for the 32 bit version of XP from HP's site, but they aren't self extracting EXE files so I cannot get the INF file out of them to use.

    I even tried setting it up (on XP x86 laptop) as a "Local Printer" with a "Local Port" that points the printer. I then tried to use a variety of older and generic drivers. At worst it refused to print entirely. At best I got some sort of seemingly random output from the printer.

    Any help would be greatly appreciated!

    Thank You Again,

    Richard R.

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  2. 01 Jan 2008 #2


    Clevo

    Vista Fan
    Join Date : Dec 2007
    Posts : 552
    Vista Home Premium 64bit
    Local Time: 08:48 AM
    australia au new south wales

     

    Re: Shared Printer Driver (x64 to x86)

    you might need to check the HP website...my understanding is that networking a HP printer in an environment that includes Vista 64 bit is not supported very well.

    I could be wrong though so please check.

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  3. 02 Jan 2008 #3
    RichardR's Avatar
    RichardR

    Member
    Join Date : Jan 2008
    Posts : 40
    Vista Ultimate x64
    Local Time: 01:48 PM


      Thread Starter

    Re: Shared Printer Driver (x64 to x86)

    I have been digging around the HP website and called their customer support line (VERY unhelpful) and haven't found anything useful... that is why I turned here.

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  4. 02 Jan 2008 #4


    Clevo

    Vista Fan
    Join Date : Dec 2007
    Posts : 552
    Vista Home Premium 64bit
    Local Time: 08:48 AM
    australia au new south wales

     

    Re: Shared Printer Driver (x64 to x86)

    I figured after I poster you may have done that. Is there a HP support forum somewhere in cyberspace? I feel you will more likely fond help in that environment.

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  5. 02 Jan 2008 #5
    RichardR's Avatar
    RichardR

    Member
    Join Date : Jan 2008
    Posts : 40
    Vista Ultimate x64
    Local Time: 01:48 PM


      Thread Starter

    Re: Shared Printer Driver (x64 to x86)

    I don't believe they have a support forum. All I can see for support when I go to their site is a phone number to called (very unhelpful), the ability to chat live (very unhelpful), and the ability to submit a support ticket (i'd like to finish this while I am still young).

    Their tech support is entirely incompetent. "Richard, can we verify that the printer is connected to the host machine..." Dude, you just had me print three test pages in a row. I actually had one guy tell me that I would need to buy a print server that HP conveniently sold.

    I think I would be better off bashing my face against the keyboard in the hopes that some random key combination will solve my problem, rather than deal with HP customer support.

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  6. 02 Jan 2008 #6
    MegaDETH's Avatar
    MegaDETH

    Cdfreaks.com Reviewer
    Join Date : Dec 2007
    Watertown, WI
    Posts : 67
    Vista Ultimate x64,
    Local Time: 03:48 PM
    usa us wisconsin

     

    Re: Shared Printer Driver (x64 to x86)

    Don't feel bad RichardR I am having a similar problem getting my Epson R320 (hooked to a Vista x64 system and working AND seen and working by a Vista x86 machine) drivers to install on a XP Pro machine on my network, it is also looking for the INF file, I have the drivers with INF and it still won't load.

    But lets get you fixed first


    Quote Originally Posted by RichardR View Post
    I don't believe they have a support forum. All I can see for support when I go to their site is a phone number to called (very unhelpful), the ability to chat live (very unhelpful), and the ability to submit a support ticket (i'd like to finish this while I am still young).

    Their tech support is entirely incompetent. "Richard, can we verify that the printer is connected to the host machine..." Dude, you just had me print three test pages in a row. I actually had one guy tell me that I would need to buy a print server that HP conveniently sold.

    I think I would be better off bashing my face against the keyboard in the hopes that some random key combination will solve my problem, rather than deal with HP customer support.

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  7. 02 Jan 2008 #7
    RichardR's Avatar
    RichardR

    Member
    Join Date : Jan 2008
    Posts : 40
    Vista Ultimate x64
    Local Time: 01:48 PM


      Thread Starter

    Re: Shared Printer Driver (x64 to x86)

    I am just going to have to break down and buy a print server.... or maybe just buy my wife a new laptop so we share a similar architecture.

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  8. 17 Oct 2008 #8


    GaryR

    Newbie
    Join Date : Jul 2007
    Posts : 4
    Vista 64 Ultimate
    Local Time: 05:48 PM


     

    Re: Shared Printer Driver (x64 to x86)

    Has this been rectified? I have the same issue with an HP 1320...

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  9. 20 Oct 2008 #9
    Extensa's Avatar
    Extensa

    Pusher of Buttons
    Join Date : Jul 2008
    Canada
    Posts : 155
    Windows 7 Home Premium x64
    Local Time: 03:48 PM
    canada ca alberta

     

    Re: Shared Printer Driver (x64 to x86)

    Hi guys,

    I have been able to share a printer this way, so maybe my tutorial will work for you. I have Vista 64x Home Premium (Laptop) and a XP x32/86 (desktop with printer attached.) Setting up a Shared Printer Vista/XP

    Hopefully it works for you,

    Extensa

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
Shared Printer Driver (x64 to x86) problems?
« webcam problem | HP 1320 (XP) driver problem in Vista 64 »

Similar Threads
Thread Thread Starter Forum Replies Last Post
BT multijet 3000 printer driver, generic printer driver, HELP? jedinish Drivers 0 06 Jan 2010
Re: Slow Shared Printer - Extrememly Slow Shared Printer Jack [MVP-Networking] Vista networking & sharing 4 16 Sep 2009
A printer shared with "Net use LPT2 \\computer\printer /persistent:yes" command appears disconnect few minutes after last job Juan Carlos Vista networking & sharing 1 12 Dec 2007
Can I use a shared printer on XP with a local printer driver on Vista Alex Ferenstein Vista General 2 08 Nov 2007
Printer through a shared printer is horribly slow. Upstech Vista hardware & devices 8 20 Aug 2007