dvd burner driver

chinga69

New Member
everything was working fine up until about a week ago when my burner disappeared when i go to devices it has this error message

A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)

any help appreciated


ps the burner works fine in xp and vista 32 as i am triple booting
 

My Computer

System One

  • CPU
    PHENOM II X4 Quad Core 965 Black Edition CPU, 3.40 GHz
    Motherboard
    GA-MA790FXT-UD5P
    Memory
    G.Skill 4GB (2x XMS3 2GB) PC-12800 (1600MHz
    Graphics Card(s)
    nvidia 9500 gt
    Sound Card
    on board
    Monitor(s) Displays
    T231H / X243H ACER
    Screen Resolution
    1980x1050
    Hard Drives
    Hitachi 500 samsung 1terabyte wd 750
    PSU
    550 watt
    Case
    cooler master
    Cooling
    stock
    Keyboard
    microsoft
    Mouse
    logitech
    Internet Speed
    8000 dl 356 ul
    Other Info
    booting xp32 2x dual pci-e digital tv tuners
    xp pro v 1xpci digital tv tuners
    vista ultimate 64 1x pci sat tuner
    win7 64
    win8 64
i have found this error related to the burner problem tried uninstalling and updating to no avail can anyone help fix this problem



Symptom:
Unknown Error returned; value 32
Cause: A device has a configuration problem that prevents it from working properly.
Details: The device, CD-ROM Drive, is reporting "tv_ConfigMgrErr32". This device will not be available until the issue is resolved. The Plug and Play ID for this device is IDE\CDROMHL-DT-ST_DVDRAM_GSA-H62N________________CL00____\5-12CCB616-0-0.0.0.
Resolution: 1. Verify the correct driver is installed.
2. Try updating the drivers using Windows Update.
3. Check with the manufacturer for an updated driver.
4. Attempt to uninstall and then reinstall the device using Device Manager.
Related: Explanation of Error Codes Generated by Device Manager
 

My Computer

System One

  • CPU
    PHENOM II X4 Quad Core 965 Black Edition CPU, 3.40 GHz
    Motherboard
    GA-MA790FXT-UD5P
    Memory
    G.Skill 4GB (2x XMS3 2GB) PC-12800 (1600MHz
    Graphics Card(s)
    nvidia 9500 gt
    Sound Card
    on board
    Monitor(s) Displays
    T231H / X243H ACER
    Screen Resolution
    1980x1050
    Hard Drives
    Hitachi 500 samsung 1terabyte wd 750
    PSU
    550 watt
    Case
    cooler master
    Cooling
    stock
    Keyboard
    microsoft
    Mouse
    logitech
    Internet Speed
    8000 dl 356 ul
    Other Info
    booting xp32 2x dual pci-e digital tv tuners
    xp pro v 1xpci digital tv tuners
    vista ultimate 64 1x pci sat tuner
    win7 64
    win8 64
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