unable to install cam driver

B

bossmayank619

New Member
i have hp dv6137tx and i just upgraded from xpmce to vista and now i am unable to install the driver for 1.3mp inbuilt webcam can anyone help.
 

My Computer

System One

  • Manufacturer/Model
    Hp DV 6137 TX
    Graphics Card(s)
    Nvidia GeForce 7400
bossmayank619 said:
i have hp dv6137tx and i just upgraded from xpmce to vista and now i am unable to install the driver for 1.3mp inbuilt webcam can anyone help.
Click to expand...

Welcome to the Vista x64 Fourms :party:

I looked at your laptop online, and there appears to be some drivers, including the bios that need to be updated with Vista.

Here's a link to your model at the HP support site. My first suggestion would be to make sure you have updated your drivers for Vista:

Software & Driver downloads HP Pavilion dv6137tx Notebook PC

Let us know if that works for you.
 

My Computer

System One

  • CPU
    Intel Q6600 Quad Core 2.4 Ghz
    Motherboard
    Dell 0TP406
    Memory
    4 X 1 GB DDR2 Kingston 800 Mhz
    Graphics Card(s)
    Nvidia 8800 GT 512 MB
    Monitor(s) Displays
    Dual Dell 22" Widescreen
    Screen Resolution
    3360x1050
    Hard Drives
    320 GB Internal Main
    500 GB USB External
    160 GB USB External
    2TB USB External
    Internet Speed
    DSL 3MB
thanks for a quick reply i tried that but that firmware update is stopping in the middle everytime and it is not accepting the driver.
 

My Computer

System One

  • Manufacturer/Model
    Hp DV 6137 TX
    Graphics Card(s)
    Nvidia GeForce 7400
bossmayank619,

Have you already install the latest BIOS and chipset driver versions? These will sometimes need to be installed first for some types of hardware to be recognized properly.

You might also send HP a email to their support contact to see what they say also.

Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
I would have to defer to what the online tech can recommend for you to do. They should know their systems better.

When you upgraded to Vista from XP, did you do a clean install with Vista or upgraded from within XP? I have heard of people having problems with remnants of XP being left on the Vista installation.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
i have done a clean install and now that bios firmware update has gone through but still not able to install the driver. should i try in the compatibility mode will that work
 

My Computer

System One

  • Manufacturer/Model
    Hp DV 6137 TX
    Graphics Card(s)
    Nvidia GeForce 7400
Since the driver is for Vista, compatibility mode would not be good to use. You might try right clicking on the driver installation program and click Run as Administrator to see if that helps it.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
If you happen to know who makes the webcam (many built-in cams come from Creative), you could go directly to the manufacturer and get the driver from them.

Try checking in Device manager; any luck?

~Ibrahim~
 

My Computer

System One

  • Manufacturer/Model
    Overdrive PC
    CPU
    E6600 @ 3.5GHz
    Motherboard
    P5N-E SLI
    Memory
    4GB DDR2
    Graphics Card(s)
    8800GTS 640MB
    Sound Card
    Onboard Realtek ALC883
    Monitor(s) Displays
    Dell SP2008WFP
    Screen Resolution
    1680x1050
    Hard Drives
    WD 640GB (50GB OS/100GB Programs/490GB TV Recordings)
    Seagate 320GB
    PSU
    Enermax 620W
    Case
    Cooler Master Stacker 830
    Cooling
    6x120mm
    Keyboard
    Gateway OEM
    Mouse
    Razer Copperhead
    Internet Speed
    6Mbps/512kbps
thanks i tried all that but in the end i tried the xp driver and it worked.
thanks to all
 

My Computer

System One

  • Manufacturer/Model
    Hp DV 6137 TX
    Graphics Card(s)
    Nvidia GeForce 7400
bossmayank619,

I'm glad to hear that you got it to work for you now.

Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
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