unable to install cam driver

bossmayank619 · 03-10-2008

i have hp dv6137tx and i just upgraded from xpmce to vista and now i am unable to install the driver for 1.3mp inbuilt webcam can anyone help.

**.Joe** · 03-10-2008

	Quote:	bossmayank619
	i have hp dv6137tx and i just upgraded from xpmce to vista and now i am unable to install the driver for 1.3mp inbuilt webcam can anyone help.

Welcome to the Vista x64 Fourms

I looked at your laptop online, and there appears to be some drivers, including the bios that need to be updated with Vista.

Here's a link to your model at the HP support site. My first suggestion would be to make sure you have updated your drivers for Vista:

Software & Driver downloads*HP Pavilion dv6137tx Notebook PC

Let us know if that works for you.

bossmayank619 · 03-10-2008

thanks for a quick reply i tried that but that firmware update is stopping in the middle everytime and it is not accepting the driver.

**Brink** · 03-10-2008

bossmayank619,

Have you already install the latest BIOS and chipset driver versions? These will sometimes need to be installed first for some types of hardware to be recognized properly.

You might also send HP a email to their support contact to see what they say also.

Shawn

bossmayank619 · 03-10-2008

well i spoke to their tech online and the chipset update is also not going through

**Brink** · 03-10-2008

I would have to defer to what the online tech can recommend for you to do. They should know their systems better.

When you upgraded to Vista from XP, did you do a clean install with Vista or upgraded from within XP? I have heard of people having problems with remnants of XP being left on the Vista installation.

bossmayank619 · 03-10-2008

i have done a clean install and now that bios firmware update has gone through but still not able to install the driver. should i try in the compatibility mode will that work

**Brink** · 03-10-2008

Since the driver is for Vista, compatibility mode would not be good to use. You might try right clicking on the driver installation program and click Run as Administrator to see if that helps it.

ikjadoon · 03-12-2008

If you happen to know who makes the webcam (many built-in cams come from Creative), you could go directly to the manufacturer and get the driver from them.

Try checking in Device manager; any luck?

~Ibrahim~

bossmayank619 · 03-13-2008

thanks i tried all that but in the end i tried the xp driver and it worked.
thanks to all

03-10-2008	#1 (permalink)
bossmayank619 BossMayank619	unable to install cam driver i have hp dv6137tx and i just upgraded from xpmce to vista and now i am unable to install the driver for 1.3mp inbuilt webcam can anyone help.

03-10-2008	#3 (permalink)
bossmayank619 BossMayank619	Re: unable to install cam driver thanks for a quick reply i tried that but that firmware update is stopping in the middle everytime and it is not accepting the driver.

03-10-2008	#4 (permalink)
Brink Administrator	Re: unable to install cam driver bossmayank619, Have you already install the latest BIOS and chipset driver versions? These will sometimes need to be installed first for some types of hardware to be recognized properly. You might also send HP a email to their support contact to see what they say also. Shawn

03-10-2008	#5 (permalink)
bossmayank619 BossMayank619	Re: unable to install cam driver well i spoke to their tech online and the chipset update is also not going through

03-10-2008	#6 (permalink)
Brink Administrator	Re: unable to install cam driver I would have to defer to what the online tech can recommend for you to do. They should know their systems better. When you upgraded to Vista from XP, did you do a clean install with Vista or upgraded from within XP? I have heard of people having problems with remnants of XP being left on the Vista installation.

03-10-2008	#7 (permalink)
bossmayank619 BossMayank619	Re: unable to install cam driver i have done a clean install and now that bios firmware update has gone through but still not able to install the driver. should i try in the compatibility mode will that work

03-10-2008	#8 (permalink)
Brink Administrator	Re: unable to install cam driver Since the driver is for Vista, compatibility mode would not be good to use. You might try right clicking on the driver installation program and click Run as Administrator to see if that helps it.

03-12-2008	#9 (permalink)
ikjadoon Junior Member	Re: unable to install cam driver If you happen to know who makes the webcam (many built-in cams come from Creative), you could go directly to the manufacturer and get the driver from them. Try checking in Device manager; any luck? ~Ibrahim~

03-13-2008	#10 (permalink)
bossmayank619 BossMayank619	Re: unable to install cam driver thanks i tried all that but in the end i tried the xp driver and it worked. thanks to all

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