Vista - TSSTcorp DVD+-RW TS-L632D ATA Device

I have a insprion 1501 with windows vista 32-bit. I was just wondering if anyone could help me as my CD drive which is a TSSTcorp DVD+-RW TS-L632D ATA Device just stopped working and is not listed in the my computer folder anymore, but in the device manager it is listed with an error (error code: 10)....thank you

Try to update the driver through the web. Check the cables.
Have you got iTunes installed?

it says the software is up to date n all that.........n yea i av itunes installed?

Hello Friend.

I just saw your message and wanted to post the resolution for it.

Plesae open the below link and update the CD/DVD drive firmware and everything will be working fine.
This firmware fixed 2 issues.

1. Fixed the iTunes issue with "The attempt to burn a disc failed. An unknown error occurred (2131) when you tried to burn playlist to disc for blank CD-R media.
2. Fixed the region code error for DVD movie playback.

Click here

Thnx, enjoy.

The driver that this link is for is for the 632H drive not the 632D drive, the correct link is below.

Drivers and Downloads

This may not fix your problem.

those links don't work.......it says the firmware is not compatible with the selected device..

Hi

First thing to always do to remedy a problem like this is to uninstall and then reinstall the device. Doing this in Safe Mode is sometimes better but you can do it in regular Windows first to see if it works.
Enter Device Mgr and the properties for this device, then if it has the option to "Uninstall" the device on th driver tab still, use that first.
Power down the machine and physically unplug this device from your computer. Reboot into Windows without the unit hooked up, this will allow windows to register that the device is no longer installed. Power down and hook the device back up, reboot and allow Windows to detect it and install it once more.
This will fix this type of problem 99% of the time.

Dave

hiya
this probably sounds pure stupid but i cant get the cd drive outta the computer...

You dont need to get it out, just disconnect the power and data cable.

how ya supposed to do that with a laptop?