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Vista - HP ScanJet G2710 & Windows Image Acquisition

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Old 06-09-2008   #1 (permalink)


Windows Vista Business x64
 
 

HP ScanJet G2710 & Windows Image Acquisition

Hope someone can help with this as it's driving me mad.

I have contacted HP support and all they say it should work.

I am running Windows Vista Business 64-bit and I am trying to use a ‘Windows Image Acquisition’ (WIA) driver to scan. I downloaded the basic driver from their website and the system loads the driver OK and is recognised in the device manager, but it isn’t listed on the available scanners when I try to scan, either using Windows fax & scan or Adobe Acrobat.

It did work once, but I loaded the full TWAIN driver and decided I didn't want it, so I uninstalled it again but it seemed to take both driver packages and now the basic WIA driver will not work.

Is there a way of resetting WIA?

My System SpecsSystem Spec
Old 06-09-2008   #2 (permalink)


Vista Ultimate x64 MAK, OpenSolaris 5, Gentoo 2008.1....
 
 

Re: HP ScanJet G2710 & Windows Image Acquisition

try SFC /Scannow
My System SpecsSystem Spec
Old 06-10-2008   #3 (permalink)


Windows Vista Business x64
 
 

Re: HP ScanJet G2710 & Windows Image Acquisition

SFC found no errors.

WIA is finding other devices (e.g. storage cards ect.) but not the scanner.
My System SpecsSystem Spec
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