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Vista - Sharp AL-1655CS 64bit printer driver

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Old 08-23-2008   #1 (permalink)


Vista Home Premium 64bit
 
 

Sharp AL-1655CS 64bit printer driver

There are drivers on the Sharp Website now for 32bit Vista, however, none are liste for the 64bit version. There is no indication that Sharp is working on them. Does anyone know if and when 64bit drivers will be available? The Sharp AL-1655CS is a print/copy/scan machine that is only 2 years old now.

My System SpecsSystem Spec
Old 08-23-2008   #2 (permalink)


Vista Ultimate X64
 
 

Re: Sharp AL-1655CS 64bit printer driver

Hi jmhvista
Welcome to the forums.
I would call Sharp and ask them. I guess they would have more accurate info than any of us?

Raj
My System SpecsSystem Spec
Old 08-23-2008   #3 (permalink)


Vista Home Premium 64bit
 
 

Re: Sharp AL-1655CS 64bit printer driver

I sent them an email request via their website. I will post their reply. Thanks.

Quote  Quote: Originally Posted by rajinisback View Post
Hi jmhvista
Welcome to the forums.
I would call Sharp and ask them. I guess they would have more accurate info than any of us?

Raj
My System SpecsSystem Spec
Old 08-24-2008   #4 (permalink)


Vista Home Premium 64bit
 
 

Re: Sharp AL-1655CS 64bit printer driver

Here's the reply from Sharp:

From: Sharp HE Support <hesupport@sharpsec.com>
To:
Subject: Re: New Contact Us Product Support Submission for Personal Printers [#2223031]
Thank you for contacting Sharp Electronics Corporation.

Unfortunately, the AL line of copiers do not have software support for the 64-bit editions of Windows.

The unit's PC functions are only supported on the versions of Windows indicated in the product documentation.

We apologize for any inconvenience this may cause.

I would like to know what you thought about your satisfaction with your email experience. Please click the survey link http://surveys.affina.com/metaSurveyExternal/cgi-bin/qwebcorporate.cgi?idx= to complete our online customer satisfaction survey.

Robert Crauder
Customer Assistance Center

If you need to reply, please be sure to include in your message all information from prior email messages & replies. If your email client automatically deletes prior email thread information, it will cause a delay while we look up your support history.


Quote  Quote: Originally Posted by jmhvista View Post
There are drivers on the Sharp Website now for 32bit Vista, however, none are liste for the 64bit version. There is no indication that Sharp is working on them. Does anyone know if and when 64bit drivers will be available? The Sharp AL-1655CS is a print/copy/scan machine that is only 2 years old now.
My System SpecsSystem Spec
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