Vista - usb 2.0 help please

manity · 09-03-2008

hi ive just built a new system and am running vista premium 64 bit and for some reason the fastest i can load files via usb onto my 2.0 flash stick and 2.0 external hard drive is about 12 mb/sec which is usb 1.1 speeds has anyone had this problem or can help?

amd phenom 9550 quad core
m2a-vm asus motherboard
1tb hardrive
4 gig ram

**aukiman** · 09-03-2008

do you know what drivers your usb controller is using under Vista?

If you haven't already, search out the manufacturer's vista drivers for your hardware at ASUSTeK Computer Inc.-Support- , they have 32 and 64 bit versions for most chipsets there

manity · 09-04-2008

hi thanks for the reply have already been in touch with asus about the problem were not very helpful told me to reset the eprom battery out ect. didnt help at all then they told me to change my operating system (yer right).

here is the list from my universal serial bus controllers in device manager.. here goes.

generic usb hub
standard enhanced pci to usb host controller (driver 6.0.6001.18000)
standard openhcd usb host controller
standard openhcd usb host controller
standard openhcd usb host controller
standard openhcd usb host controller
standard openhcd usb host controller
usb mass storage device
usb root hub
usb root hub
usb root hub
usb root hub
usb root hub
usb root hub
usb root hub
usb root hub
usb root hub
via rev 5 or later usb universal host controller
via rev 5 or later usb universal host controller
via usb enhanced host controller

asus told me they didnt have any usb drivers for 64bit vista, so all drivers were installed when i installed vista itself...
this is all a bit too advanced for me any help would be great cheers..

**aukiman** · 09-04-2008

I've heard talk of slow USB 2 performance with Vista around the place but have not seen anything indicating one particular fix unfortunately.

The normal things to try would be to ensure you have the latest service packs and updates installed for Vista and also check your motherboard BIOS revisions are the latest available.

I am however NOT going to recommend flashing the BIOS, as some asus motherboards do have known issues with the Asus EZ Flash utlilty and I would hate to recommend something which may wreck your setup

Did your hardware get assembled somewhere under a service warranty of some kind ( in which case you may be able to get the shop to flash the BIOS for you ) or did you put it together yourself?

One other thing that springs to mind, when you connect your USB 2 device to your PC do you get a popup stating that you are plugging a USB 2.0 device into a USB 1.0 port?
That would indicate that Vista isn't recognising the USB controller as 2.

09-03-2008	#1 (permalink)
manity vista premium 64bit 3 posts	usb 2.0 help please hi ive just built a new system and am running vista premium 64 bit and for some reason the fastest i can load files via usb onto my 2.0 flash stick and 2.0 external hard drive is about 12 mb/sec which is usb 1.1 speeds has anyone had this problem or can help? amd phenom 9550 quad core m2a-vm asus motherboard 1tb hardrive 4 gig ram
My System Specs

09-03-2008	#2 (permalink)
aukiman Vista Ultimate x32 24 posts	Re: usb 2.0 help please do you know what drivers your usb controller is using under Vista? If you haven't already, search out the manufacturer's vista drivers for your hardware at ASUSTeK Computer Inc.-Support- , they have 32 and 64 bit versions for most chipsets there
My System Specs

09-04-2008	#3 (permalink)
manity vista premium 64bit 3 posts	Re: usb 2.0 help please hi thanks for the reply have already been in touch with asus about the problem were not very helpful told me to reset the eprom battery out ect. didnt help at all then they told me to change my operating system (yer right). here is the list from my universal serial bus controllers in device manager.. here goes. generic usb hub standard enhanced pci to usb host controller (driver 6.0.6001.18000) standard openhcd usb host controller standard openhcd usb host controller standard openhcd usb host controller standard openhcd usb host controller standard openhcd usb host controller usb mass storage device usb root hub usb root hub usb root hub usb root hub usb root hub usb root hub usb root hub usb root hub usb root hub via rev 5 or later usb universal host controller via rev 5 or later usb universal host controller via usb enhanced host controller asus told me they didnt have any usb drivers for 64bit vista, so all drivers were installed when i installed vista itself... this is all a bit too advanced for me any help would be great cheers..
My System Specs

09-04-2008	#4 (permalink)
aukiman Vista Ultimate x32 24 posts	Re: usb 2.0 help please I've heard talk of slow USB 2 performance with Vista around the place but have not seen anything indicating one particular fix unfortunately. The normal things to try would be to ensure you have the latest service packs and updates installed for Vista and also check your motherboard BIOS revisions are the latest available. I am however NOT going to recommend flashing the BIOS, as some asus motherboards do have known issues with the Asus EZ Flash utlilty and I would hate to recommend something which may wreck your setup Did your hardware get assembled somewhere under a service warranty of some kind ( in which case you may be able to get the shop to flash the BIOS for you ) or did you put it together yourself? One other thing that springs to mind, when you connect your USB 2 device to your PC do you get a popup stating that you are plugging a USB 2.0 device into a USB 1.0 port? That would indicate that Vista isn't recognising the USB controller as 2.
My System Specs