Vista - Epson DX8400 Driver help please...

**Mudstomper2007** · 09-10-2008

Hi, I've had one of these units for a few months, up until very recently, it had run fine. I had to pinch the USB and power cables off it to work on a mate's machine and when I reconnected it threw a couple of problems with the scanner so I unistalled and attempted to reinstall the web drivers but now it claims it can't find a valid driver for the system, I've tried the automatic installation, unpacking and manual installation, if I choose the DX7400 installation it will go ahead but then not be able to access the machine, understandably, the only difference I can see is the DX8400 ones aren't digitally signed but that's never caused a problem before. I've spoken to Epson and they are convinced it's a Vista issue, I think there were updates downloaded in between disconnecting and reconnecting could that have made a change? It will read from the card slot and does run independantly as a copier etc.

I'm desperate to get it sorted as I use it for work a lot.

TIA for any help

System :

AMD 6000+ x64
4GB DDR2
2xRaptor HDDs
ASUS Mobo
ASUS DVD RW
nVidia GTX8800
X-Fi Elite Pro
Advent wireless keyboard - USB stick
USB Bluetooth dongle
Vista Home Premium x64

**grimreaper** · 09-10-2008

Quote: Originally Posted by Mudstomper2007

if I choose the DX7400 installation it will go ahead but then not be able to access the machine, understandably, the only difference I can see is the DX8400 ones aren't digitally signed but that's never caused a problem before.

Did you mean CX7400 and/or CX 8400?? Nowhere do I see any DX, but I also see RX, no DX.

Quote: Originally Posted by Mudstomper2007

I've spoken to Epson and they are convinced it's a Vista issue

I don't think so....

Quote: Originally Posted by Mudstomper2007

I think there were updates downloaded in between disconnecting and reconnecting could that have made a change?

Personally, I don't attach any hardware while Vista is attempting to install new updates.

Quote: Originally Posted by Mudstomper2007

System :

Vista Home Premium x64

Printing 32&64bit driver links I found assuming this model is a CX, not DX.

Epson Stylus CX7400

Epson Stylus CX8400

Scanning 32&64bit driver links...
Epson Stylus CX7400

Epson Stylus CX8400

and welcome to the forums

I hope I can help you further if my help or another member of this site can help you.

**Mudstomper2007** · 09-10-2008

Right the CX series is US so I assume Canada too, the DX series is EU, I have tried the equivelent CX drivers but again no go, it claims to install all the way through but then the Epson print monitor has a message along the lines of it's there, but I can't use it. The hardware was attached after the updates, what I was trying to explain was that my system went through a number of updates while the DX was unplugged, then when it was finished I attached it.

**Mudstomper2007** · 09-10-2008

.....and thanks for the welcome

09-10-2008	#1 (permalink)
Mudstomper2007 Vista Home Premium x64 6 posts	Epson DX8400 Driver help please... Hi, I've had one of these units for a few months, up until very recently, it had run fine. I had to pinch the USB and power cables off it to work on a mate's machine and when I reconnected it threw a couple of problems with the scanner so I unistalled and attempted to reinstall the web drivers but now it claims it can't find a valid driver for the system, I've tried the automatic installation, unpacking and manual installation, if I choose the DX7400 installation it will go ahead but then not be able to access the machine, understandably, the only difference I can see is the DX8400 ones aren't digitally signed but that's never caused a problem before. I've spoken to Epson and they are convinced it's a Vista issue, I think there were updates downloaded in between disconnecting and reconnecting could that have made a change? It will read from the card slot and does run independantly as a copier etc. I'm desperate to get it sorted as I use it for work a lot. TIA for any help System : AMD 6000+ x64 4GB DDR2 2xRaptor HDDs ASUS Mobo ASUS DVD RW nVidia GTX8800 X-Fi Elite Pro Advent wireless keyboard - USB stick USB Bluetooth dongle Vista Home Premium x64
My System Specs

09-10-2008	#2 (permalink)
grimreaper Windows Vista Ultimate X64 SPII 258 posts	Re: Epson DX8400 Driver help please... Quote: Originally Posted by Mudstomper2007 if I choose the DX7400 installation it will go ahead but then not be able to access the machine, understandably, the only difference I can see is the DX8400 ones aren't digitally signed but that's never caused a problem before. Did you mean CX7400 and/or CX 8400?? Nowhere do I see any DX, but I also see RX, no DX. Quote: Originally Posted by Mudstomper2007 I've spoken to Epson and they are convinced it's a Vista issue I don't think so.... Quote: Originally Posted by Mudstomper2007 I think there were updates downloaded in between disconnecting and reconnecting could that have made a change? Personally, I don't attach any hardware while Vista is attempting to install new updates. Quote: Originally Posted by Mudstomper2007 System : Vista Home Premium x64 Printing 32&64bit driver links I found assuming this model is a CX, not DX. Epson Stylus CX7400 Epson Stylus CX8400 Scanning 32&64bit driver links... Epson Stylus CX7400 Epson Stylus CX8400 and welcome to the forums I hope I can help you further if my help or another member of this site can help you.
My System Specs

09-10-2008	#3 (permalink)
Mudstomper2007 Vista Home Premium x64 6 posts	Re: Epson DX8400 Driver help please... Right the CX series is US so I assume Canada too, the DX series is EU, I have tried the equivelent CX drivers but again no go, it claims to install all the way through but then the Epson print monitor has a message along the lines of it's there, but I can't use it. The hardware was attached after the updates, what I was trying to explain was that my system went through a number of updates while the DX was unplugged, then when it was finished I attached it.
My System Specs

09-10-2008	#4 (permalink)
Mudstomper2007 Vista Home Premium x64 6 posts	Re: Epson DX8400 Driver help please... .....and thanks for the welcome
My System Specs

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