Windows Vista Forums

SPLDR and BIOS driver troubleshoot

  1. #1


    Join Date : Sep 2008
    Posts : 2
    Vista Ultimate SP 1
    Local Time: 06:11
    brunei

    SPLDR and BIOS driver troubleshoot

    Greetings all~

    This is my first time posting stuffs in the Vista forums... So I hope that I can get accustomed to everything here =D

    Problem Detail
    Description:
    Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 24.

    Problem signature:
    Problem Event Name: PnPDeviceProblemCode
    Architecture: x86
    Hardware Id: unknown
    Setup class GUID: {8ecc055d-047f-11d1-a537-0000f8753ed1}
    PnP problem code: 00000018
    Driver name: unknown
    Driver version: unknown
    Driver date: unknown
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 1033

    Recently, I discovered that the Security Processor Loader Driver or spldr in my system is either absent, faulty or not completely installed while in safe mode. While running the system in normal mode, I experienced a logon error whereby the "Welcome" screen persisted, hindering me from accessing the desktop. The problem must have stemmed from the recent installation of the BIOS - Lenovo 3000 N100/C200 in my Lenovo 3000 N100 laptop after getting the notorious "blue screen" thingy. The "blue screen" error either came from virus attacks or the installation of the Intel Display Driver for Vista 32bit which my friend recommended to me before having installed the BIOS - Lenovo 3000 N100/C200.

    What must be the appropriate form of measure for me to take now?

    SOS~
    - Kael

    Last edited by kael-vin; 22 Sep 2008 at 21:00.
      My System SpecsSystem Spec

  2. #2


    Join Date : Sep 2008
    Australia
    Posts : 29
    Vista Ultimate SP1 32bit
    Local Time: 08:11
    australia au queensland

     

    Re: SPLDR and BIOS driver troubleshoot

    System restore? Repair Windows from setup disk?

      My System SpecsSystem Spec

  3. #3
    Dwarf's Avatar


    Join Date : Mar 2008
    Doncaster, UK
    Posts : 2,760
    Windows 8.1 Pro RTM x64
    Local Time: 23:11
    england uk yorkshire

     

    Re: SPLDR and BIOS driver troubleshoot

    Hi Kael-vin and welcome to the forums

    Answering your first query about the error code 24:

    Error Message
    "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)"
    What It Means
    "This is a catch-all error that can be caused by bad hardware or corrupt or incompatible drivers. This message also appears after you use the Remove Device option."

    Notice that it mentions 'bad hardware'. This does not mean that there is actually anything wrong with your hardware - a faulty connection can also give this symptom which can be corrected by removing and reinstalling the hardware in question. On a laptop, the parts you can check relatively easily are the memory module(s), hard drive, battery and the optical drive.

    I notice from the latter part of your post that you have flashed your BIOS - this can be a risky business and can give rise to numerous errors, including the above mentioned. In many cases, a change in the BIOS firmware code will necessitate in the reinstallation of the operating system (and this is not just unique to Microsoft and Vista). You shouldn't have any problems doing this, although be aware that you might have to activate over the phone if Vista isn't automatically activated during installation (some OEM versions are tied to specific hardware and BIOS versions). If this is the case, then follow this tutorial Activate Vista by Phone.

      My System SpecsSystem Spec

  4. #4


    Join Date : Sep 2008
    Posts : 2
    Vista Ultimate SP 1
    Local Time: 06:11
    brunei

      Thread Starter

    Re: SPLDR and BIOS driver troubleshoot

    Thank you for the helpful information, Dwarf.

    I have sent the laptop to be re-formatted and outfitted with Windows XP to sacrifice quality over performance as soon as I saw your reply. I shall also consider calling my local Lenovo hotline since the battery is rather "condemned" (The common issue among Lenovo 3000 laptop users is that the battery metre does not rises even though it is charging after a period of time). I believe it could lead to one of those BIOS-related problems, or it is just something else.

    For now, I'll just wait for my laptop to be serviced and once again, thank you Dwarf for helping things out. Consider the case solved.

    Turaa~
    - Kael

      My System SpecsSystem Spec

SPLDR and BIOS driver troubleshoot

Similar Threads
Thread Forum
I need a SATA driver or BIOS reinstall method for Compaq CQ60-105EF
My friend's Compaq Presario CQ60-105EF lost its SATA driver due to a Trojan via MSN- I've backed up her data and am trying to re-install her Vista...
Drivers
Troubleshoot OS Lock-up
Hello, I'm looking for some help on troublehooting a OS Lock-up issue. I can reproduce the problem in my large solution, but I'm currently unable...
.NET General
troubleshoot
my pc restarts everytime i sign in to gtalk, i am using vista ultimate and have downloaded the latest gtalk compatible with vista,everything else...
Vista installation & setup
slow boot spldr.sys fltmgr.sys!
hi guys, I've tracing the vista x64 sp1 start up with xperfs and I've found the spldr.sys and fltmg.sys driver loading very slow! how can I disable...
Vista performance & maintenance
How to troubleshoot win32_shadowstorage
I have 4 file servers that I run this against. All of them are Windows 2003 (not R2) all of them come back perfect except for one. I dont get and...
PowerShell
How troubleshoot DRV E: ?
Can't find anything ... -- Boswell
Vista General
Everyone email HP about driver, software update, bios. damn there
really frustrated that HP still don't have any drivers, software update, bios available. I just hope everyone who owns HP PC to start emailing HP...
Vista General