TRY THIS:

Select Start

All Programs

Select HP

Right click HP Update

Select Properties

Select Compatibility tab

Check Run this program as administrator

Select Apply

Select Show settings for all users

Check Run this program as administrator

Select Apply

Select OK

Select OK

The computer might need a restart at this point.

then:

Select Start

All Programs

Select HP

Select HP Update

Search for updates and install...



Tom

Tom,

I have been getting the hp update cancelled also, finally did a search & your solution came up. I tried it & it worked,,,Thank-you very much.
jcintc

When I go to the property settings of HP Update, under Compatibility, I do not have an option for "run as administrator." Any ideas?

Tom:

Thank you so much for the fix you suggested. It may not work for everyone, but it certainly did for me. Found your suggestion by chance; HP has not responded to previous notes I've sent them, and I've had the "installation cancelled" HP updates issue for some time.

Funny - this morning they sent me a fix to fix the "installation cancelled" issue, and IT was cancelled when I tried to run it. After applying your suggested fix, however, it and everything else installs fine.

Thanks again for taking the time to suggest the fix.