Vista - Update installation cancelled

jcintc · 09-22-2009

Quote:

TRY THIS:

Select Start

All Programs

Select HP

Right click HP Update

Select Properties

Select Compatibility tab

Check Run this program as administrator

Select Apply

Select Show settings for all users

Check Run this program as administrator

Select Apply

Select OK

Select OK

The computer might need a restart at this point.

then:

Select Start

All Programs

Select HP

Select HP Update

Search for updates and install...

Tom

Tom,

I have been getting the hp update cancelled also, finally did a search & your solution came up. I tried it & it worked,,,Thank-you very much.
jcintc

ndbrad02 · 10-19-2009

When I go to the property settings of HP Update, under Compatibility, I do not have an option for "run as administrator." Any ideas?

lthorn · 2 Weeks Ago

Tom:

Thank you so much for the fix you suggested. It may not work for everyone, but it certainly did for me. Found your suggestion by chance; HP has not responded to previous notes I've sent them, and I've had the "installation cancelled" HP updates issue for some time.

Funny - this morning they sent me a fix to fix the "installation cancelled" issue, and IT was cancelled when I tried to run it. After applying your suggested fix, however, it and everything else installs fine.

Thanks again for taking the time to suggest the fix.

09-22-2009	#21 (permalink)
jcintc Vista Home Premium 64bit 1 posts	Re: Update installation cancelled Quote: TRY THIS: Select Start All Programs Select HP Right click HP Update Select Properties Select Compatibility tab Check Run this program as administrator Select Apply Select Show settings for all users Check Run this program as administrator Select Apply Select OK Select OK The computer might need a restart at this point. then: Select Start All Programs Select HP Select HP Update Search for updates and install... Tom Tom, I have been getting the hp update cancelled also, finally did a search & your solution came up. I tried it & it worked,,,Thank-you very much. jcintc
My System Specs

10-19-2009	#22 (permalink)
ndbrad02 Vista x64 1 posts	Re: Update installation cancelled When I go to the property settings of HP Update, under Compatibility, I do not have an option for "run as administrator." Any ideas?
My System Specs

2 Weeks Ago	#23 (permalink)
lthorn Vista 64bit 1 posts	Re: Update installation cancelled Tom: Thank you so much for the fix you suggested. It may not work for everyone, but it certainly did for me. Found your suggestion by chance; HP has not responded to previous notes I've sent them, and I've had the "installation cancelled" HP updates issue for some time. Funny - this morning they sent me a fix to fix the "installation cancelled" issue, and IT was cancelled when I tried to run it. After applying your suggested fix, however, it and everything else installs fine. Thanks again for taking the time to suggest the fix.
My System Specs

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