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No Internet access - 64 bit drivers
  1. #1



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    No Internet access - 64 bit drivers

    Can anyone help please? We recently purchased a Toshiba Satellite A300D-15B notebook which came with Vista Home Premium OEMAct 32bit installed. My son wanted this notebook mainly for games use and wanted to take advantage of the 4MB available if the OS was 64bit. So we then purchased the 64 bit Ultimate Vista SP1 disk and loaded this onto the notebook expecting (incorrectly) the drivers, etc to be upgraded on installation. The result was we cannot access the internet. We spoke with Toshiba technical and they said they do not support Vista 64bit. They advised us to download the 32bit drivers from their website and then get a wrapper programme by googling wrapper and then to upgrade the drivers form 32 bit to 64 bit. We are not experts by any means – we tried and failed. So Toshiba then said that the 64 bit is really for specialists who would know how to look at the specs on their machine and hunt on the internet for the correct drivers. Toshiba have the 64bit bios driver but nothing that can help us to access the internet. Anyway we are now left with the only choice of purchasing the restore disk from Toshiba to restore the notebook back to the 32bit Home Premium Vista. We do have other computers in the house so would be able to access drivers to download onto a memory stick to transfer onto the notebook. We have spent hours trying to find the drivers and usually websites that say they have them will not download programmes onto a memory stick, you have to be on the internet to do this. Can anyone help at all? Do you think it would work if we restored the notebook (we have to wait a week for the disk to arrive) this would then give access to the internet again and if we then downloaded the drivers for 64bit and then reinstalled the Ultimate 64bit vista? Any advice would be very much appreciated. Thank you from London


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  2. #2
    stormy13's Avatar

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    Re: No Internet access - 64 bit drivers

    First the "tech" at Toshiba sounds more like he doesn't have a clue what he is talking about, and more like someone that works for Geek Squad or something. Most (if not all) of what he said about Vista x64 is pure hogwash.

    Second this is directly from the Readme for the drivers for that model of laptop (downloaded directly from Toshiba no less),

    Readme File for SETUP.exe

    Supporting: Marvell Yukon Ethernet Controller

    This package contains the following software components:

    - NDIS5 Miniport Driver version 10.51.3.3 for Windows 2000
    - NDIS5.1 Miniport Driver version 10.51.3.3 for Windows XP/Server 2003 (32 bit)
    - NDIS5.1 Miniport Driver version 10.51.3.3 for Windows XP/Server 2003 (64 bit)
    - NDIS6 Miniport Driver version 10.51.3.3 for Windows Vista (32 bit)
    - NDIS6 Miniport Driver version 10.51.3.3 for Windows Vista (64 bit)
    Imagine that, Vista x64 drivers right from them. You want to go a step further you can get the drivers directly from Marvell. Just go here,

    Marvell: Consumer Driver Search

    Depending on what other drivers you may be missing you can probably find them at the actual hardware manufacturer's site. You can even download the missing one's from Toshiba like I did with the ethernet driver and if it will allow you extract it with something like Winrar, and then look for a Readme (and if found see what is supported) or any files/folders relating to x64.

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  3. #3



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    Re: No Internet access - 64 bit drivers

    Thank you Stormy13 for your speedy and helpful response much appreciated. Will let you know how we get on. Thanks again Denise, London

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  4. #4



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    Re: No Internet access - 64 bit drivers

    Unfortunately still no news. http://uk.computers.toshiba-europe.com/innovation/download_driver_details.jsp?service=UK&selCategory=2&selFamily=2&selSeries=153&selProduct=794&selShortMod=733&language=13&selOS=27&selType=all&yearupload=&monthupload=&dayupload=&useDate=null&mode=allMachines&search=&action=search&macId=&country=8&selectedLanguage=13&type=all&page=1&ID=64387&OSID=27&driverLanguage=42 We used that link form the Toshiba web site for upgrading the bios to 64 bit. And then tried to get the driver for the internet connection, that’s all I need. I tried many drivers , but nothing helps. I am sure that this is only due our lack of experience working in that kind of field. If anybody could tell me how can I connect my computer to the internet, I would be over the moon. May be it’s the bios, may be something else I don’t knowL I really really don’t want to come back to vista 32L Please help.

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  5. #5
    pooch's Avatar

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    Re: No Internet access - 64 bit drivers

    Hi Denise,

    Try this Marvell: Download Drivers

    Hope this helps

    Pooch

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  6. #6



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    Re: No Internet access - 64 bit drivers

    No it still didnt help It says : Windows could not find driver software for your divice.
    I am really confused May be it's something else anybody please help

    It seems that driver for my network adapter works fine, which is Marvell Yukon 88E8040T PCI-E Fast Ethernet Controller. But my Network Controller doesnt have the driver. Any suggestions? Please^^

    Last edited by Denise1956; 19 Oct 2008 at 03:46 PM.
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  7. #7



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    Re: No Internet access - 64 bit drivers

    I think another problem is that we have wireless connection here, but this adapter i think requres the cable. Do i need to find the wireless driver or something? My head is ready to explode

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  8. #8



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    Re: No Internet access - 64 bit drivers

    It seems that I need a 802.11b/g wireless Lan Adapter Driver for Vista Ultimate 64 bit.
    Wireless Technology : Bluetooth®
    Compliancy : Wi-Fi®
    Network Support : 802.11b/g/Draft-N
    Wireless Technology : Wireless LAN

    topology : Fast Ethernet LAN
    speed : 10BASE-T/100BASE-TX
    topology : international V.90 modem (V.92 ready)
    speed : 56 Kbps data and 14.4 Kbps fax

    I cant find anything This is what info on toshiba website tells me about my computer.

    Please help.

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  9. #9



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    Re: No Internet access - 64 bit drivers

    i need driver for vista 64 bit for

    Linksys wireless G business usb network adapter WUSB 200

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  10. #10
    pooch's Avatar

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    Re: No Internet access - 64 bit drivers

    Quote Originally Posted by Denise1956 View Post
    It seems that I need a 802.11b/g wireless Lan Adapter Driver for Vista Ultimate 64 bit.
    Wireless Technology : Bluetooth®
    Compliancy : Wi-Fi®
    Network Support : 802.11b/g/Draft-N
    Wireless Technology : Wireless LAN

    topology : Fast Ethernet LAN
    speed : 10BASE-T/100BASE-TX
    topology : international V.90 modem (V.92 ready)
    speed : 56 Kbps data and 14.4 Kbps fax

    I cant find anything This is what info on toshiba website tells me about my computer.

    Please help.


    hey Denise,
    its not to clear to me exactly what you need, but this seems a good place to start

    Atheros Communications scroll down and press accept


    If at first you dont succeed try, try again

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No Internet access - 64 bit drivers problems?

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