No Internet access - 64 bit drivers

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Denise1956

New Member
Can anyone help please? We recently purchased a Toshiba Satellite A300D-15B notebook which came with Vista Home Premium OEMAct 32bit installed. My son wanted this notebook mainly for games use and wanted to take advantage of the 4MB available if the OS was 64bit. So we then purchased the 64 bit Ultimate Vista SP1 disk and loaded this onto the notebook expecting (incorrectly) the drivers, etc to be upgraded on installation. The result was we cannot access the internet. We spoke with Toshiba technical and they said they do not support Vista 64bit. They advised us to download the 32bit drivers from their website and then get a wrapper programme by googling wrapper and then to upgrade the drivers form 32 bit to 64 bit. We are not experts by any means – we tried and failed. So Toshiba then said that the 64 bit is really for specialists who would know how to look at the specs on their machine and hunt on the internet for the correct drivers. Toshiba have the 64bit bios driver but nothing that can help us to access the internet. Anyway we are now left with the only choice of purchasing the restore disk from Toshiba to restore the notebook back to the 32bit Home Premium Vista. We do have other computers in the house so would be able to access drivers to download onto a memory stick to transfer onto the notebook. We have spent hours trying to find the drivers and usually websites that say they have them will not download programmes onto a memory stick, you have to be on the internet to do this. Can anyone help at all? Do you think it would work if we restored the notebook (we have to wait a week for the disk to arrive) this would then give access to the internet again and if we then downloaded the drivers for 64bit and then reinstalled the Ultimate 64bit vista? Any advice would be very much appreciated. Thank you from London
 

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  • Manufacturer/Model
    SP1
First the "tech" at Toshiba sounds more like he doesn't have a clue what he is talking about, and more like someone that works for Geek Squad or something. Most (if not all) of what he said about Vista x64 is pure hogwash.

Second this is directly from the Readme for the drivers for that model of laptop (downloaded directly from Toshiba no less),

Readme File for SETUP.exe

Supporting: Marvell Yukon Ethernet Controller

This package contains the following software components:

- NDIS5 Miniport Driver version 10.51.3.3 for Windows 2000
- NDIS5.1 Miniport Driver version 10.51.3.3 for Windows XP/Server 2003 (32 bit)
- NDIS5.1 Miniport Driver version 10.51.3.3 for Windows XP/Server 2003 (64 bit)
- NDIS6 Miniport Driver version 10.51.3.3 for Windows Vista (32 bit)
- NDIS6 Miniport Driver version 10.51.3.3 for Windows Vista (64 bit)
Click to expand...
Imagine that, Vista x64 drivers right from them. You want to go a step further you can get the drivers directly from Marvell. Just go here,

Marvell: Consumer Driver Search

Depending on what other drivers you may be missing you can probably find them at the actual hardware manufacturer's site. You can even download the missing one's from Toshiba like I did with the ethernet driver and if it will allow you extract it with something like Winrar, and then look for a Readme (and if found see what is supported) or any files/folders relating to x64.
 

My Computer

System One

  • Manufacturer/Model
    Me
    CPU
    Athlon x2 7750 BE
    Motherboard
    Asus M4A78 Pro
    Memory
    2x2gb Kingston
    Graphics Card(s)
    Sapphire HD 4830
    Sound Card
    X-Fi Xtreme Music
    Monitor(s) Displays
    Acer P221w and Acer 1916w
    Screen Resolution
    1680x1050 and 1440x900
    Hard Drives
    2x80 GB Seagate 7200.10 in RAID0, 500 GB Seagate 7200.12
    PSU
    Antec Earthwatts 500W
    Case
    Antec Sonata III
    Cooling
    AC Freezer 64 Pro and a couple of 120 mm case fans
    Keyboard
    Logitech Wave
    Mouse
    Logitech G5 v2
    Internet Speed
    10000/1000
Thank you Stormy13 for your speedy and helpful response much appreciated. Will let you know how we get on. Thanks again Denise, London
 

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  • Manufacturer/Model
    SP1
Unfortunately still no news. http://uk.computers.toshiba-europe.com/innovation/download_driver_details.jsp?service=UK&selCategory=2&selFamily=2&selSeries=153&selProduct=794&selShortMod=733&language=13&selOS=27&selType=all&yearupload=&monthupload=&dayupload=&useDate=null&mode=allMachines&search=&action=search&macId=&country=8&selectedLanguage=13&type=all&page=1&ID=64387&OSID=27&driverLanguage=42 We used that link form the Toshiba web site for upgrading the bios to 64 bit. And then tried to get the driver for the internet connection, that’s all I need. I tried many drivers , but nothing helps. I am sure that this is only due our lack of experience working in that kind of field. If anybody could tell me how can I connect my computer to the internet, I would be over the moon. May be it’s the bios, may be something else I don’t knowL I really really don’t want to come back to vista 32L Please help.
 

My Computer

System One

  • Manufacturer/Model
    SP1

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics Card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB)
    Drive #2 - Hitachi HDT721010SLA360 (1000 GB)
    Drive #3 - SAMSUNG HD250HJ (250 GB)
    Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Keyboard
    Standard
    Mouse
    Easy Line Laser Mouse
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME
No it still didnt help:( It says : Windows could not find driver software for your divice.
I am really confused:( May be it's something else:( anybody please help:(

It seems that driver for my network adapter works fine, which is Marvell Yukon 88E8040T PCI-E Fast Ethernet Controller. But my Network Controller doesnt have the driver. Any suggestions? Please^^
 
Last edited:

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System One

  • Manufacturer/Model
    SP1
I think another problem is that we have wireless connection here, but this adapter i think requres the cable. Do i need to find the wireless driver or something? My head is ready to explode:(
 

My Computer

System One

  • Manufacturer/Model
    SP1
It seems that I need a 802.11b/g wireless Lan Adapter Driver for Vista Ultimate 64 bit.
Wireless Technology : Bluetooth®
Compliancy : Wi-Fi®
Network Support : 802.11b/g/Draft-N
Wireless Technology : Wireless LAN

topology : Fast Ethernet LAN
speed : 10BASE-T/100BASE-TX
topology : international V.90 modem (V.92 ready)
speed : 56 Kbps data and 14.4 Kbps fax

I cant find anything:( This is what info on toshiba website tells me about my computer.

Please help.
 

My Computer

System One

  • Manufacturer/Model
    SP1
Denise1956 said:
It seems that I need a 802.11b/g wireless Lan Adapter Driver for Vista Ultimate 64 bit.
Wireless Technology : Bluetooth®
Compliancy : Wi-Fi®
Network Support : 802.11b/g/Draft-N
Wireless Technology : Wireless LAN

topology : Fast Ethernet LAN
speed : 10BASE-T/100BASE-TX
topology : international V.90 modem (V.92 ready)
speed : 56 Kbps data and 14.4 Kbps fax

I cant find anything:( This is what info on toshiba website tells me about my computer.

Please help.
Click to expand...



hey Denise,
its not to clear to me exactly what you need, but this seems a good place to start

Atheros Communications scroll down and press accept


If at first you dont succeed try, try again:)
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics Card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB)
    Drive #2 - Hitachi HDT721010SLA360 (1000 GB)
    Drive #3 - SAMSUNG HD250HJ (250 GB)
    Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Keyboard
    Standard
    Mouse
    Easy Line Laser Mouse
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME
I will try all of your suggestions. Thank you so much everyone. I will let you know how it all went. But ! question, How do I find out what kind of wireless adapter i've got in my toshiba a300d notebook? It doesnt say it anywhere for some reason. Not in the book, not on the site.
 

My Computer

System One

  • Manufacturer/Model
    SP1
Right click on Computer in the start menu, click on Properties and then in the left hand side click on Device Manager, then continue.

In the Device Manager click on Network Adapters, this will show you which adapter you have Atheros or Intel. Close it all then install the driver required.
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5920gmi notebook
    CPU
    Intel Core 2 Duo T7300 2.00GHz
    Memory
    4GB
    Graphics Card(s)
    NVIDIA GeForce 8600M GS
    Sound Card
    Realtek
    Screen Resolution
    1280 x 800 x 4294967296 colors
    Internet Speed
    crawl
Well done!
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5920gmi notebook
    CPU
    Intel Core 2 Duo T7300 2.00GHz
    Memory
    4GB
    Graphics Card(s)
    NVIDIA GeForce 8600M GS
    Sound Card
    Realtek
    Screen Resolution
    1280 x 800 x 4294967296 colors
    Internet Speed
    crawl

My Computer

System One

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