Mouse not working properly.

J

Jobe0000

New Member
Ive got vista ultimate 64. With a standard computer.
My problem is that I cant configure my mouse buttons.
After I install the latest 64bit mouse driver, and click on the mouse icon to configure the mouse buttons, an error pops up that says -

'Some mouse settings might not work until you connect a Microsoft mouse to a USB port on your computer or set up a Microsoft mouse that uses Bluetooth technology'.

The problem is that I have a microsoft mouse that is connected to a USB port.

The mouse works fine on my spare XP computer so its not the mouse that's faulty.

I tried separate microsoft mice - wheel mouse optical and the intellimouse optical, both by microsoft and both have same issue.
I tried different usb ports and same happens.
I tried the ps2 port and same happens.
I uninstallled all mouse drivers and reinstalled but no help.
Basic left and right click works but cant configure the wheel button.

It was working a week ago, but I went for a holiday and when I came back it was faulty.:cry:

All vista updates are installed, security is the windows firewall, AVG free antivirus, and windows defender, but none of these have been a problem before.

Reinstalling vista is not an option, it takes 70+ hours to restore my comp to its working condition, I dont really have the time to do that. And im not really sure it would work anyway.

Can anyone think what may be happening, or how to fix? Im not a pro at computers.

thanks in advance for answers.
 

My Computer

System One

Go into your device manager and uninstall the mouse.
When you reboot it will re-install the mouse as it will "find new hardware".
Post your results.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Keyboard
    Logik
    Mouse
    Technika TKOPTM2
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
Firstly, I went into 'programs and features' and deleted the microsoft intellipoint 6.3 program. This takes the mouse driver back to its standard windows driver.
Everything works fine, in terms of movement and right and left click and the mouse wheel. But with the standard windows driver there is no option to configure the mouse wheel 'button'.
So if Im surfing web pages, and I hit the wheel button, I get that scroll option icon on the web page and the mouse can be used to scroll up and down pages.

So then I uninstall the mouse from the device manager (as suggested), rebooted, and the mouse is still in its standard default functioning.(described above).

So up to this point everything is working as expected. The mouse is performing fine, just no options to 'configure' different button options.

So this is why I download and install the intellipoint 64bit mouse driver, so I can configure the different buttons on my mouse for different things, eg, I like the mouse wheel button to perform a 'back' function.

So I install the 'latest' vista driver, and all seems to go well with the installation, until I hit the new mouse icon on my desktop, and the above error comes up.(about some mouse settings may not work etc..'.

The issue is the I cant get the mouse wheel button to do anything else apart from its default function of 'scrolling icon'. Even if I assign it a different function, the mouse will still just do its default.

I hope this is clear, its difficult to explain.

Thx Roy for responding.
 

My Computer

System One

Yep it is clear. Have you tried posting in the news groups?
Are there any other drivers you can try?
Have you looked on the microsoft knowledge base?
I am at work at the moment but I will look at my system when I get home to try and solve the problem.
Have you looked at services running?
When you installed the intellipoint software did you do it with administrator rights?
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Keyboard
    Logik
    Mouse
    Technika TKOPTM2
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
Did you try running your mouse as admin? I kinda had the same problem playing crysis on my x64 boot, some buttons wouldn't do anything even though I had a custom profile with the game. As soon as I choose to set the mouse with admin rights, I am able to use them all.

It is a bit of a pain because it ask me to allow or cancel the rights everytime I start or restart the pc but this is the only way I managed to use them all.
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Q9650 w/CM V8 Cooler...
    Motherboard
    EVGA 780i SLI FTW... Latest Bios & Drivers
    Memory
    Corsair Dominator 8GB (4 x 2GB) PC2-8500C5D
    Graphics Card(s)
    EVGA GTX260
    Sound Card
    Realtek High Def Onboard
    Monitor(s) Displays
    Acer 22" LCD Widescreen
    Screen Resolution
    1680 x 1050
    Hard Drives
    WD Velociraptor 160GB
    Samsung Sata 750GB
    Maxtor External 160GB
    PSU
    PC Power & Cooling 750w Silencer
    Case
    Thermaltake Speedo Advance
    Cooling
    Air Cooled... See CPU
    Keyboard
    Logitech G15
    Mouse
    Logitech G7
    Internet Speed
    Comcast 6MB Broadband
    Other Info
    Linksys WRT54G router
AstaLaVista said:
Did you try running your mouse as admin? I kinda had the same problem playing crysis on my x64 boot, some buttons wouldn't do anything even though I had a custom profile with the game. As soon as I choose to set the mouse with admin rights, I am able to use them all.

It is a bit of a pain because it ask me to allow or cancel the rights everytime I start or restart the pc but this is the only way I managed to use them all.
Click to expand...

I am the only user of my computer and Im sure Im the administrator.

Im not sure how to 'run the mouse as admin' ?

Could you briefly explain pls? thx.
 

My Computer

System One

Right click on the mouse icon and click run as administrator or right click-properties-advanced-check run as administrator.
 

My Computer

System One

  • Manufacturer/Model
    Airbot 2.0
    CPU
    Core i7 920 (D0) @ 4Ghz, 26c idle- 65c full load on air
    Motherboard
    Asus P6X58D Premium -Sata 6Gb/s - USB 3.0
    Memory
    12GB Corsair Dominator -CMD12GX3M6A1600C8
    Graphics Card(s)
    EVGA Nvidia GTX 480 -Fermi
    Sound Card
    ASUS Xonar D2X
    Monitor(s) Displays
    LG 24" Flatron W2453V-PF Full HD 1080p 2ms response time
    Screen Resolution
    1920x1080@60hz
    Hard Drives
    1 OCZ Vertex2 180GB SSD
    1 TB Samsung Spinpoint F1 7200RPM 32MB cache
    2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

    Pioneer DVD Burner DVR-S18M
    PSU
    Corsair HX1000W
    Case
    Cooler Master HAF 932
    Cooling
    Case Fans -3 230mm, 1 140mm/CPU - Tuniq Tower 120 Extreme
    Keyboard
    Logitech Wireless MK700
    Mouse
    Logitech Wireless MK700
    Internet Speed
    100 MBPS DL 30.17Mbps UL 0.98Mbps
    Other Info
    Windows 7
    Processor-7.7 RAM- 7.9 Graphics-7.9 Gaming Graphics- 7.9 HDD- 7.8

    W.E.I final score= 7.7

    Windows Vista=5.9
roy69 said:
Yep it is clear. Have you tried posting in the news groups?
Are there any other drivers you can try?
Have you looked on the microsoft knowledge base?
I am at work at the moment but I will look at my system when I get home to try and solve the problem.
Have you looked at services running?
When you installed the intellipoint software did you do it with administrator rights?
Click to expand...

Thx roy for the ideas.

I will post in the news groups.
It doesnt accept old drivers because it will only accept 64 bit drivers.
I will look at the knowledge base.
There are lots of services running. What would I look for?
Im the only user and administrator of my comp, so I think I install with admin rights. Unless Im missing something else about admin rights I dont understand.

I tired unplugging comp for 10 mins, didnt do anything.
I tried uninstalling all 'human interface devices' from the device manager - rebooting - and plugging them back in 1 by 1, but no luck.
I tried all the usb ports I have, all have same problem.

I was wondering if running a windows 'repair' would work, or would it upset all the regular programs I have?
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Me
    CPU
    Athlon x2 7750 BE
    Motherboard
    Asus M4A78 Pro
    Memory
    2x2gb Kingston
    Graphics Card(s)
    Sapphire HD 4830
    Sound Card
    X-Fi Xtreme Music
    Monitor(s) Displays
    Acer P221w and Acer 1916w
    Screen Resolution
    1680x1050 and 1440x900
    Hard Drives
    2x80 GB Seagate 7200.10 in RAID0, 500 GB Seagate 7200.12
    PSU
    Antec Earthwatts 500W
    Case
    Antec Sonata III
    Cooling
    AC Freezer 64 Pro and a couple of 120 mm case fans
    Keyboard
    Logitech Wave
    Mouse
    Logitech G5 v2
    Internet Speed
    10000/1000
Wasn't too difficult to find it, just Googled "IntelliPoint 6.2 x64" and found it on the third or fourth result. It's too bad MS doesn't get a backlog, or at least one you can find for those that need an older driver version for whatever reason.

Filehippo is another place that is pretty good for older driver versions, unfortunately they don't tend to have the x64 versions. But it still comes in handy for finding out what the version number is for the older driver(s).
 

My Computer

System One

  • Manufacturer/Model
    Me
    CPU
    Athlon x2 7750 BE
    Motherboard
    Asus M4A78 Pro
    Memory
    2x2gb Kingston
    Graphics Card(s)
    Sapphire HD 4830
    Sound Card
    X-Fi Xtreme Music
    Monitor(s) Displays
    Acer P221w and Acer 1916w
    Screen Resolution
    1680x1050 and 1440x900
    Hard Drives
    2x80 GB Seagate 7200.10 in RAID0, 500 GB Seagate 7200.12
    PSU
    Antec Earthwatts 500W
    Case
    Antec Sonata III
    Cooling
    AC Freezer 64 Pro and a couple of 120 mm case fans
    Keyboard
    Logitech Wave
    Mouse
    Logitech G5 v2
    Internet Speed
    10000/1000
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