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| | #1 (permalink) |
| Vista Ultimate X64 | USB ports in vista I have installed vista 64 about 3 months ago. Today, I saw that the usb ports don't work. In the device manager, I see this message: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" The hardware is good, because In the linux the usb ports work. What is the problem? |
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| | #2 (permalink) |
| Vista Ultimatex64 Windows 7 build 7100 | Re: USB ports in vista Hello ezoltan, Welcome to the forums, Try these ideas after each one test if the ports are working. 1. Try uninstalling every usb device and then restarting the computer. You might be asked by windows to restart the computer again do as it asks. The ports will be automatically reinstalled. 2. Try reinstalling your chipset driver. If you dont have a cd with drivers then try the manufacturers website or ask. 3. Go to C:\Windows\System32\DriverStore\FileRepository\usbstor_xxxx. Copy usbstor.inf usbstor.PNF USBSTOR.SYS and paste them into the C:\Windows\INF folder. select Copy and Replace, if asked. Reboot and try your ports. 4. Go to device manager and disable the standard enhanced pci-usb host controller Check your ports Dont forget to re-enable if it doesn't work 5. If you have Daemontools orAlcohol installed try uninstalling them. If the ports are still not working you will most probably have to reinstall Vista. I hope this little list helps Pooch |
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