1.    25 Dec 2008 #1
    Join Date : Dec 2008
    Posts : 1
    Vista Ultimate x64
    Local Time: 20:04

    HELP! "access is denied" when installing drivers


    Hey all,
    I have Ultimate x64. Whenever I plug in my zune, ipod, or any other usb device, vista asks me to let it "locate and install" the driver software, but when it does, it comes back with a box that says "windows found the driver software for your device but has encountered an error while attempting to install it." The reason being, "access is denied." I have tried everything, going into device manager, trying to update drivers, going to the websites of the manufacturers, and I cannot get my computer to accept the devices!! Oh, and i'm an administrator and only user of my computer. Thanks in advance!
      My System SpecsSystem Spec

  2.    25 Dec 2008 #2
    Join Date : Aug 2008
    Rockford, IL
    Posts : 1,884
    Vista Ultimate 64bit SP2
    Local Time: 20:04
    usa us illinois

     

    Re: HELP! "access is denied" when installing drivers


    Try using the built in admin account and installing the drivers.

    Administrator Account
      My System SpecsSystem Spec

  3.    26 Dec 2008 #3
    Join Date : Nov 2007
    uk
    Posts : 2,607
    Windows 7 home premium 64 bit
    Local Time: 03:04
    uk uk devon

     

    Re: HELP! "access is denied" when installing drivers


    have you tried manually installing the devices from the software cd`s (without the devices attached).
      My System SpecsSystem Spec

  4.    29 Dec 2008 #4
    Join Date : Dec 2008
    Houston
    Posts : 7
    Microsft Windows Vista Business 64 bit
    Local Time: 20:04
    usa us texas

     

    Re: HELP! "access is denied" when installing drivers


    Switch users and log in as administrator, install your drivers and then log out of administrator and back to your account.


    Quote Originally Posted by Hidden9176 View Post
    Hey all,
    I have Ultimate x64. Whenever I plug in my zune, ipod, or any other usb device, vista asks me to let it "locate and install" the driver software, but when it does, it comes back with a box that says "windows found the driver software for your device but has encountered an error while attempting to install it." The reason being, "access is denied." I have tried everything, going into device manager, trying to update drivers, going to the websites of the manufacturers, and I cannot get my computer to accept the devices!! Oh, and i'm an administrator and only user of my computer. Thanks in advance!
      My System SpecsSystem Spec


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