Need critical help please. Thanks.

austin93

New Member
Ok, here is my problem in full. First off, I am no computer genius, so most of the stuff I say will sound very basic, I do not know the correct terms for a lot of the stuff.
Anyhow, I have a HP pavillion dv9700 notebook pc. It started about 3-4 days ago. I went to import some songs on a cd onto my iTunes, which is when I found out that my CD-ROM drive was missing, for how long, I do not know. It was just then that I had discovered it (not having put a disc in my computer for a good while). So, I went online to find some fixes to this problem. I tried the "delete 'upperfilter' and 'lowerfilter' " fix. Then rebooted the computer, however, I do not know if this is the trigger to what is yet to come. So the computer rebooted, and I then was able to find my CD/DVD-RW drive.

I uploaded my music. Later on, out of nowhere, I tried to turn my computer on, a day later maybe. This is what happened, it starts up really slow, then gets to the blank screen before startup and just sits for ever. Then I get a message saying "Operating System not found". I know what this means, I think, but I have no clue why I am getting it, what did i do wrong to cause it. Anyhow. This only occured a time or two, in which case I would shut the computer off, turn it back on, and it would bootup properly. I would say that it would mess up 3 times out of 10. So I DID save all the items i wanted to keep onto a jump drive, just incase.

The next day (yesterday) I was importing some more music, and during the middle of the first song, my screen just suddenly went white with black fuzzies and stripes through it (???). I then turned off the computer. I tried everything I knew, which isn't much. I scanned my computer for viruses (0 found). I also did 'Disk Cleanup' 'Disk Defragment' and restored my computer a month beforehand. The problem persisted. Although, now, It will not bootup properly more than half the time. Keep in mind this computer is only around 6 months old (bought in July 2008).

I do not know if this thread belongs in the 'Drivers' section, I assumed since it had something to do with my CD-ROM drive. If it is in the wrong section, sorry.

Sorry for the huge description, but I want to give the readers as much detail as possible so that it may be easier to spot the problem. Thanks :)
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Airbot 2.0
    CPU
    Core i7 920 (D0) @ 4Ghz, 26c idle- 65c full load on air
    Motherboard
    Asus P6X58D Premium -Sata 6Gb/s - USB 3.0
    Memory
    12GB Corsair Dominator -CMD12GX3M6A1600C8
    Graphics Card(s)
    EVGA Nvidia GTX 480 -Fermi
    Sound Card
    ASUS Xonar D2X
    Monitor(s) Displays
    LG 24" Flatron W2453V-PF Full HD 1080p 2ms response time
    Screen Resolution
    1920x1080@60hz
    Hard Drives
    1 OCZ Vertex2 180GB SSD
    1 TB Samsung Spinpoint F1 7200RPM 32MB cache
    2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

    Pioneer DVD Burner DVR-S18M
    PSU
    Corsair HX1000W
    Case
    Cooler Master HAF 932
    Cooling
    Case Fans -3 230mm, 1 140mm/CPU - Tuniq Tower 120 Extreme
    Keyboard
    Logitech Wireless MK700
    Mouse
    Logitech Wireless MK700
    Internet Speed
    100 MBPS DL 30.17Mbps UL 0.98Mbps
    Other Info
    Windows 7
    Processor-7.7 RAM- 7.9 Graphics-7.9 Gaming Graphics- 7.9 HDD- 7.8

    W.E.I final score= 7.7

    Windows Vista=5.9
Oh WOW, I had the same thing happened to me but, unfortunately for me, I botched the whole thing, had to reinstall windows and I am still w/o cd rom drive... you fair much much better than I did! ;)

I hope you resolve your issue soon.
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Q9650 w/CM V8 Cooler...
    Motherboard
    EVGA 780i SLI FTW... Latest Bios & Drivers
    Memory
    Corsair Dominator 8GB (4 x 2GB) PC2-8500C5D
    Graphics Card(s)
    EVGA GTX260
    Sound Card
    Realtek High Def Onboard
    Monitor(s) Displays
    Acer 22" LCD Widescreen
    Screen Resolution
    1680 x 1050
    Hard Drives
    WD Velociraptor 160GB
    Samsung Sata 750GB
    Maxtor External 160GB
    PSU
    PC Power & Cooling 750w Silencer
    Case
    Thermaltake Speedo Advance
    Cooling
    Air Cooled... See CPU
    Keyboard
    Logitech G15
    Mouse
    Logitech G7
    Internet Speed
    Comcast 6MB Broadband
    Other Info
    Linksys WRT54G router
Ok Ty for the advice. I will try.

I thought I had it really bad, I can't imagine it being any worse. I'm sorry that your computer had so much trouble. I wonder if reinstalling vista would help mine. Thanks I hope I can get it back to normal.

I could live without the cd-rom drive, at this point I just want my computer out of it's other troubles.
 

My Computer

BUMP
I tried the disk check, and the system files check, they did fix one thing that said something was corrupted. but my problem still persists, I can't get my cd-rom drive back and sometimes have 'operating system not found'.
 

My Computer

Get the shop to fix it, it is free and will be under warrenty.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Keyboard
    Logik
    Mouse
    Technika TKOPTM2
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
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