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Vista - Keyboard/mouse not working

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Old 01-24-2009   #1 (permalink)


Vista Home Premium 32bit
 
 

Keyboard/mouse not working

I'm sorry if this thread has already been sorted but I can't find an answer to my particular problem.
I changed my keyboard and loaded the keyboard driver and since then the keyboard or mouse will not work.
I switch on the pc it boots ok but as I said KB or mouse will not work.
I shut down via power switch to force the pc to ask "start normally, safe mode etc" at this point I can use the keyboard, I then select any of the above, allow the PC to boot, and same problem.
I have tried to "Repair" with Vista disk but I have a Reminder program that is "ontop" so cannot get access to the Repair window because --- thats right KB and mouse will not work.
Can you give me any help please on how to access the control panel, as I feel sure that if I remove the KB driver all will be ok.
I have connected the KB for which I loaded the driver no go. Replaced KB with a no frills one, no go.
I was using a wireless mouse originally and have changed that also to a basic one.
Please help

My System SpecsSystem Spec
Old 01-24-2009   #2 (permalink)


Windows 7 x64 build 7100 & Ubuntu 9.04
 
 

Re: Keyboard/mouse not working

Hello Still Learning, welcome.

Ok so a quick recap; you updated your driver, now neither kb nor mouse work. You tried a different kb and mouse and same problem. Reinstall of Vista did nothing.

If you boot in safe mode does the kb or mouse work? Even if just the mouse, you can fix it.

~Lordbob
My System SpecsSystem Spec
Old 01-25-2009   #3 (permalink)


Vista Home Premium 32bit
 
 

Re: Keyboard/mouse not working

Hi LordBob,
Thanks for the reply
I cannot reinstall vista because the KB/mouse will not work.
To confirm, I cannot get either the mouse or keyboard to work at all.
The PC is set as Dual Boot and when I boot in XP everything is fine, no problems at all.
Thanks for your aid.
My System SpecsSystem Spec
Old 01-25-2009   #4 (permalink)


Vista Home Premium 32bit
 
 

Re: Keyboard/mouse not working

SORRY forgot to say when I boot in safe mode still the same KB/mouse not working.
Thanks
My System SpecsSystem Spec
Old 01-25-2009   #5 (permalink)


Vista x64 + Windows 7 x64 (Ultimate)
 
 

Re: Keyboard/mouse not working

One question, you said in your first post that if you uninstall the drivers the KB/mouse works? if so, and I am not misunderstanding you, how can you uninstall the drivers if you have no kb/mouse movement?

Now, are you sure you installed the compatible drivers for vista x32?

Are the KB & mouse wired or wireless?

Are they USB or PS2 type?

Sorry for the multiple questions, just trying to get a feel for it.
My System SpecsSystem Spec
Old 01-25-2009   #6 (permalink)


Vista Home Premium 32bit
 
 

Re: Keyboard/mouse not working

Sorry for the misunderstanding
I am hoping that if I can uninstall the rougue driver all thing will be well again that's why I want to access the control panel.
Both keyboard and mouse are PS2
I am now sure that the KB driver is not Vista compatable
Thanks

Quote  Quote: Originally Posted by AstaLaVista View Post
One question, you said in your first post that if you uninstall the drivers the KB/mouse works? if so, and I am not misunderstanding you, how can you uninstall the drivers if you have no kb/mouse movement?

Now, are you sure you installed the compatible drivers for vista x32?

Are the KB & mouse wired or wireless?

Are they USB or PS2 type?

Sorry for the multiple questions, just trying to get a feel for it.

Last edited by Still Learning; 01-25-2009 at 10:51 AM.. Reason: part answer missing
My System SpecsSystem Spec
Old 01-25-2009   #7 (permalink)


Vista Home Premium x64
 
 

Re: Keyboard/mouse not working

Quote  Quote: Originally Posted by Still Learning View Post
Sorry for the misunderstanding
I am hoping that if I can uninstall the rougue driver all thing will be well again that's why I want to access the control panel.
Both keyboard and mouse are PS2
I am now sure that the KB driver is not Vista compatable
Thanks
all keyboards are vista compatable, its a standard 102 keyboard, so that wouldnt be the issue.
My System SpecsSystem Spec
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