Hello all. I'm having a serious problem and hope someone can help.
Have a one week old system. Have been tweaking it all week, a bit at a time, in hopes of getting it to run more smoothly.
HP a6750f, came loaded with WinVista Home Premium 64-bit. 8GB RAM, etc., it is fast but "hangs" a lot. I had just about gotten through the Tutorials - Vista Forums with only minimal success as of yesterday. Last issue.... to check the BIOS. I checked the BIOS, although forgot to write down what is WAS. The HP website listed a new BIOS for this unit as of 26-Jan-09 so I downloaded it. It is/was MS7548.
Before doing anything else I made a new restore point, not that it helps me now.
The BIOS update was an .exe file which had to be clicked on from within Windows, which I did. The system rebooted and came up with a screen that noted "scanning drives". Figured it was a good time to walk away. Twelve hours later, same screen. Tried rebooting a variety of ways with no success. I have a boot repair disk (via neosmart.net) and it doesn't help because the system doesn't get that far.
Here's what it does do:
Reboots; the blue HP screen comes up with four options F10, F9, F11, and esc. Have tried them all. All momentarily display a screen that lists the L2, L3 cache sizes, and the drives. (All appear to be there). There is one error message printed but no repair options.
" Default BIOS settings have been loaded due to BIOS update or checksum error." ; then the next screen comes up with this.... and here it stays ....
RAID Option ROM Version 3.0.1545.47
(c) 2008 Advanced Micro Devices, Inc., all rights reserved
Scanning drives
I did try pressing F4 during the boot and it does the same thing. F10 takes me straight to the stalled out screen.
The HP model is a6750f; motherboard HP P/N 497257-001, MS 7548B0811324164
I went into an online chat session with HP today and nothing recommended helped. We ended the session with them telling me to reboot and press F11 for system restore. That was the last resort so I had not done it yet. It doesn't work either! I get the same dang screen saying it is scanning the drives. Funny thing is, that as far as I know, I do not have a RAID configuration.
Grasping at straws, I've popped the CMOS battery out and rebooted - no help.
I do not know how to determine whether my motherboard has flash protection enabled - but wouldn't the HP instructions have included a message about it if it was an issue?
Help! How do I recover from this?
Thanks
Have a one week old system. Have been tweaking it all week, a bit at a time, in hopes of getting it to run more smoothly.
HP a6750f, came loaded with WinVista Home Premium 64-bit. 8GB RAM, etc., it is fast but "hangs" a lot. I had just about gotten through the Tutorials - Vista Forums with only minimal success as of yesterday. Last issue.... to check the BIOS. I checked the BIOS, although forgot to write down what is WAS. The HP website listed a new BIOS for this unit as of 26-Jan-09 so I downloaded it. It is/was MS7548.
Before doing anything else I made a new restore point, not that it helps me now.
The BIOS update was an .exe file which had to be clicked on from within Windows, which I did. The system rebooted and came up with a screen that noted "scanning drives". Figured it was a good time to walk away. Twelve hours later, same screen. Tried rebooting a variety of ways with no success. I have a boot repair disk (via neosmart.net) and it doesn't help because the system doesn't get that far.
Here's what it does do:
Reboots; the blue HP screen comes up with four options F10, F9, F11, and esc. Have tried them all. All momentarily display a screen that lists the L2, L3 cache sizes, and the drives. (All appear to be there). There is one error message printed but no repair options.
" Default BIOS settings have been loaded due to BIOS update or checksum error." ; then the next screen comes up with this.... and here it stays ....
RAID Option ROM Version 3.0.1545.47
(c) 2008 Advanced Micro Devices, Inc., all rights reserved
Scanning drives
I did try pressing F4 during the boot and it does the same thing. F10 takes me straight to the stalled out screen.
The HP model is a6750f; motherboard HP P/N 497257-001, MS 7548B0811324164
I went into an online chat session with HP today and nothing recommended helped. We ended the session with them telling me to reboot and press F11 for system restore. That was the last resort so I had not done it yet. It doesn't work either! I get the same dang screen saying it is scanning the drives. Funny thing is, that as far as I know, I do not have a RAID configuration.
Grasping at straws, I've popped the CMOS battery out and rebooted - no help.
I do not know how to determine whether my motherboard has flash protection enabled - but wouldn't the HP instructions have included a message about it if it was an issue?
Help! How do I recover from this?
Thanks