Emil Musayev
New Member
I bought wireless mouse Trust MI-4930Rp and SONY VAIO laptop BZ11XN on Jan 27, 2009 with preinstalled Windows Vista Business 32 SP1. My OS.
Unfortunately, after plugging USB receiver to notebook driver automatically installed by Vista and mouse work about 5 seconds and then freeze – mouse doesn't respond to any movement, scrolling and clicking button.
Please, note that mouse’s USB receiver is attached to PC, battery put in mouse and mouse is turned On (red lazer working). Also I tried to reinstall driver from mouse CD and then I also downloaded latest driver from manufacture: Trust - Wireless Optical Mini Mouse MI-4930Rp - Trust R series_02.exe. But problem remained: After plugging USB receiver on laptop, mouse working about 5 sec. and then freeze.
Please also note, that I download and installed all Windows Vista Business SP1 updates and all VAIO drivers updates for my laptop.
After all of my actions, I also download additional re-pairing tool from the manufacture site Trust - Home - RF_DST_1.0.0903.exe with manual. Although, in manual I found note that this software not designed for Vista, try to install it. But, it didn't work.
After that I contacted with manufacture and they recommended to uninstall all mouse driver and reinstall driver from website again - Trust R series_02.exe.
Then I uninstalled all mouse drivers and installed driver from website. But unfortunately, it didn't help.
I found guides on help and Microsoft site how to update driver manually (4 at all: 3 USB Human Interface and 1 mouse device) manually. I successfully updated 3 USB Human Interfaces with original trust’s driver but 1 last mouse device doesn’t updated. When I manually choose driver from: "C:\Program Files\Trust\Trust R-Series Mouse\UAMOUDRV.inf” windows returns:
"The folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with Windows for 32 bit systems."
Please, help to resolve this issue.
Unfortunately, after plugging USB receiver to notebook driver automatically installed by Vista and mouse work about 5 seconds and then freeze – mouse doesn't respond to any movement, scrolling and clicking button.
Please, note that mouse’s USB receiver is attached to PC, battery put in mouse and mouse is turned On (red lazer working). Also I tried to reinstall driver from mouse CD and then I also downloaded latest driver from manufacture: Trust - Wireless Optical Mini Mouse MI-4930Rp - Trust R series_02.exe. But problem remained: After plugging USB receiver on laptop, mouse working about 5 sec. and then freeze.
Please also note, that I download and installed all Windows Vista Business SP1 updates and all VAIO drivers updates for my laptop.
After all of my actions, I also download additional re-pairing tool from the manufacture site Trust - Home - RF_DST_1.0.0903.exe with manual. Although, in manual I found note that this software not designed for Vista, try to install it. But, it didn't work.
After that I contacted with manufacture and they recommended to uninstall all mouse driver and reinstall driver from website again - Trust R series_02.exe.
Then I uninstalled all mouse drivers and installed driver from website. But unfortunately, it didn't help.
I found guides on help and Microsoft site how to update driver manually (4 at all: 3 USB Human Interface and 1 mouse device) manually. I successfully updated 3 USB Human Interfaces with original trust’s driver but 1 last mouse device doesn’t updated. When I manually choose driver from: "C:\Program Files\Trust\Trust R-Series Mouse\UAMOUDRV.inf” windows returns:
"The folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with Windows for 32 bit systems."
Please, help to resolve this issue.