Vista - encrypted hard disk

Hi, I need help with my laptop i can access to it i'm gotting a mensage it say:
your sistem it's been lockecd and the data in the hard disk is currently inaccessible. Your hard disk it's encrypted, therefore you need to enter an administrator password in order to access the data.

The domain that you are trying to access is not valid or it's been disabled by your administrator, pleae contact your sistem administrator for support.

Unable to load windows, number of attempts excceded.

does somebody know what can i do? thanks' emerino

it sounds like you are using the wrong user name or password. are you sure its your computer?

theres only one option if you cannot remember your password, flatten the laptop with the recovery cd you got with the laptop. If it is yours of course, you will have the recovery disc to hand enjoy

the pc isn't my it's my friend's pc, she did buy this pc but she locked it by accident.
i will ask her if she have the recovery cd. is there an other way to acceses to this pc?

Hi Emerino,

Have a look at this first

Reset User Account Password

From what you say , you may need to do this

D/l this .iso

PCLoginNow, Download PCLoginNow

burn to cd with this - do not format cd-if autoplay pops up, just close it.

Burn CDCC.zip

Boot from the cd. It finds your o/s-highlight it and click Next. It finds the accounts - highlight the Admin account and click Next. Tick "Password is empty" click Next - it asks if you want to do anything else, say No.

Remove the cd. Reboot the pc.

Hope it helps

SIW2

EDIT: How to boot from cd/dvd :

You may find you have the option of a pop-up boot menu - watch the black screen with white writing when you start the machine - may say something like:

F2 for setup
F11 for boot menu ( your F numbers may be different)

Press the one for boot menu - when it pops up, arrow to cdrom drive , put dvd in press Enter. It will ask you to press any key to boot from cdrom - press Enter again.

If you don't get that option , see this

How to Set BIOS to Boot from CDROM - www.hiren.info

http://www.hiren.info/pages/bios-boot-cdrom

thanks' for your support but i can't acces to my boots.

Unless the dvd drive is damaged, you should be able to boot from it.

I have added instructions to my previous post - how to boot from cd/dvdrom drive.

You may like to read this first

Reset User Account Password

Hope it helps

SIW2