Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Forums > Drivers

Vista - AuthenTec AES2810 fingerprint reader issue after fresh load of Vista x64

Reply
 
Old 03-04-2009   #1 (permalink)


Vista Ultimate x64
 
 

AuthenTec AES2810 fingerprint reader issue after fresh load of Vista x64

On my Dell Studio 1735 laptop I have been running with Vista Ultimate x32 since I got it - yes - the <gasp> factory load!

Everything worked flawlessly under that factory load.

I decided yesterday to install Vista Ultimate x64 after having downloaded all drivers from Dell's website that I needed (made sure to download the x64 specific drivers).

After installing, all drivers went in normally, but, the fingerprint reader (even though it's recognized in the control panel and services for it are running) doesn't give me the option of using it to logon to Windows or into any websites or anything else.

I tried removing and reinstalling the drivers - no change.

There is no GUI to enable/disable it that I can find. I've gone through the Program Files folder that it's installed into but nothing showing as an executable.

Anyone have any helpful insight?

Thanks in advance!

My System SpecsSystem Spec
Old 03-05-2009   #2 (permalink)


Vista Ultimate x64
 
 

Re: AuthenTec AES2810 fingerprint reader issue after fresh load of Vista x64

Update: I went through and installed from the ground-up again using the Driver Install Order for desktops and Laptops document on Dell's website... Still no change - can't get the fingerprinter reader to do much of anything other than install and services start.
My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
Authentec update causes Fingerprint reader to no longer work Vista hardware & devices
Authentec x64 Driver Update for AES2501A Fingerprint Reader doesn' Vista General
Fingerprint reader/Vista 64 Vista hardware & devices
Fingerprint Reader and Vista IE Vista General
Vista with fingerprint reader? Vista General


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46