Random BlueScreen in Vista

U

UserName1

New Member
I get the BSoD about once or twice a day probably because of my video drivers, but I'm not sure how to fix it. My screen also flickers a lot and a message in system tray says something "has stopped responding and has recovered."

These are the problem details I get after my computer boots up again:

Code: 
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.0.6001.2.1.0.256.6
  Locale ID:    1033

Additional information about the problem:
  BCCode:    116
  BCP1:    85B08228
  BCP2:    8E221D20
  BCP3:    00000000
  BCP4:    0000000D
  OS Version:    6_0_6001
  Service Pack:    1_0
  Product:    256_1

Files that help describe the problem:
  C:\Windows\Minidump\Mini052409-02.dmp
  C:\Users\Ray\AppData\Local\Temp\WER-72587-0.sysdata.xml
  C:\Users\Ray\AppData\Local\Temp\WER227D.tmp.version.txt

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Any help would be appreciated.
 

My Computer

System One

That error codes is not a lot to go on. Could you attach a mini-dump from:

C:\Windows\Minidump

The nvlddkmlm.sys (nvidia) or atikmdag.sys (ati) has stopped responding message is indeed the video drivers. Have you tried installing the latest drivers from either from nvidia or ATI (depending on your card)
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    i7 3770K HT ON 4.7GHz
    Motherboard
    P8Z68 Deluxe Gen 3
    Memory
    8GB G.Skill Ripjaws X 2133mhz
    Graphics Card(s)
    2x Gigabyte GTX 670 OC WindForce SLI
    Sound Card
    X-FI Forte + ATH-AD900
    Monitor(s) Displays
    x2 Dell U2410 / 58" Samsung / "40 Sony
    Screen Resolution
    1920*1200 / 1920x1080
    Hard Drives
    2x Intel 520 240GB * Crucial M4 128GB * 2x Samsung F3 1TB (RAID 0) * 2x WD Caviar Blacks 2TB (RAID 0)
    PSU
    Corsair AX1200W
    Case
    Lian Li PC-V1020A
    Cooling
    NH-D14: 3x140mm Gelid Wing 14: Sunbeam Rheobus Extreme
    Keyboard
    Topre Realforce // Ducky Shine Cherry MX Black
    Mouse
    Razer Imperator + Thermaltake Theron
    Other Info
    Laptop Specs:
    Clevo Sager P170HM //
    17.3 Matte 1920x1200 //
    i7 2720QM // 8GB 1333mhz //
    Dedicated GTX 485M //
    240GB Intel 520 + 750GB + Blu-Ray //

    Samsung Story 2TB USB 3.0
I tried updating the drivers, but that made the situation worse because it wouldn't keep my video settings and I still got the same errors, so I had to rollback the drivers.

I hope this is what you were looking for.
 

Attachments

  • debuglog.txt
    16.1 KB · Views: 244
Last edited:

My Computer

System One

SYMBOL_NAME: atikmdag+21d20

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME: atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 48286b80

FAILURE_BUCKET_ID: 0x116_IMAGE_atikmdag.sys

BUCKET_ID: 0x116_IMAGE_atikmdag.sys


All indications point to the display driver being at fault.

What card do you have? On-board or add-in? Some older cards have stopped being supported with each new release, although the driver should have failed to install if that was the case.

It may be worthwhile 'starting from scratch' driver wise. There are many reasons why BSOD's occur, so it's best to start troubleshooting with something simple.

Here's a site with current and previous versions versions of ATI catalyst drivers:

ATI Catalyst Drivers Downloads


Download Driver Sweeper and install it:
Guru3D - Driver Sweeper

Then in Control panel>uninstall programs - Uninstall "ATI Catalyst Install manager" and let it express remove all ATI components.
aati.JPG
aatiexp.JPG

*(If there is no ATI install manger, then it's likely that you don't have Catalyst Control Center installed. Just the drivers. It may be one possible cause for the crashes)

Once you've uninstalled Catalyst, Reboot into safe mode and run Driver Sweeper. It must be 'run as administrator' . (right-click on Driver Sweeper>properties>compatibility and tick the "run this program as administrator)
adri.JPG

Make sure you only select ATI and then select analyse first to verify that's it's only ATI components your removing. Then clean the drivers.
analyze.JPG
aclean.JPG

Re-boot normally and then run the driver installation again. If all goes well, then you should have a working CCC and drivers which will let you keep your settings and hopefully put an end to the BSOD.

If you have any problems with the above, feel free to ask.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    i7 3770K HT ON 4.7GHz
    Motherboard
    P8Z68 Deluxe Gen 3
    Memory
    8GB G.Skill Ripjaws X 2133mhz
    Graphics Card(s)
    2x Gigabyte GTX 670 OC WindForce SLI
    Sound Card
    X-FI Forte + ATH-AD900
    Monitor(s) Displays
    x2 Dell U2410 / 58" Samsung / "40 Sony
    Screen Resolution
    1920*1200 / 1920x1080
    Hard Drives
    2x Intel 520 240GB * Crucial M4 128GB * 2x Samsung F3 1TB (RAID 0) * 2x WD Caviar Blacks 2TB (RAID 0)
    PSU
    Corsair AX1200W
    Case
    Lian Li PC-V1020A
    Cooling
    NH-D14: 3x140mm Gelid Wing 14: Sunbeam Rheobus Extreme
    Keyboard
    Topre Realforce // Ducky Shine Cherry MX Black
    Mouse
    Razer Imperator + Thermaltake Theron
    Other Info
    Laptop Specs:
    Clevo Sager P170HM //
    17.3 Matte 1920x1200 //
    i7 2720QM // 8GB 1333mhz //
    Dedicated GTX 485M //
    240GB Intel 520 + 750GB + Blu-Ray //

    Samsung Story 2TB USB 3.0
Yes. re-run the downloaded driver .exe which contains both CCC and the driver.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    i7 3770K HT ON 4.7GHz
    Motherboard
    P8Z68 Deluxe Gen 3
    Memory
    8GB G.Skill Ripjaws X 2133mhz
    Graphics Card(s)
    2x Gigabyte GTX 670 OC WindForce SLI
    Sound Card
    X-FI Forte + ATH-AD900
    Monitor(s) Displays
    x2 Dell U2410 / 58" Samsung / "40 Sony
    Screen Resolution
    1920*1200 / 1920x1080
    Hard Drives
    2x Intel 520 240GB * Crucial M4 128GB * 2x Samsung F3 1TB (RAID 0) * 2x WD Caviar Blacks 2TB (RAID 0)
    PSU
    Corsair AX1200W
    Case
    Lian Li PC-V1020A
    Cooling
    NH-D14: 3x140mm Gelid Wing 14: Sunbeam Rheobus Extreme
    Keyboard
    Topre Realforce // Ducky Shine Cherry MX Black
    Mouse
    Razer Imperator + Thermaltake Theron
    Other Info
    Laptop Specs:
    Clevo Sager P170HM //
    17.3 Matte 1920x1200 //
    i7 2720QM // 8GB 1333mhz //
    Dedicated GTX 485M //
    240GB Intel 520 + 750GB + Blu-Ray //

    Samsung Story 2TB USB 3.0
Good to hear mate. Fingers crossed that fixed it for good :)
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    i7 3770K HT ON 4.7GHz
    Motherboard
    P8Z68 Deluxe Gen 3
    Memory
    8GB G.Skill Ripjaws X 2133mhz
    Graphics Card(s)
    2x Gigabyte GTX 670 OC WindForce SLI
    Sound Card
    X-FI Forte + ATH-AD900
    Monitor(s) Displays
    x2 Dell U2410 / 58" Samsung / "40 Sony
    Screen Resolution
    1920*1200 / 1920x1080
    Hard Drives
    2x Intel 520 240GB * Crucial M4 128GB * 2x Samsung F3 1TB (RAID 0) * 2x WD Caviar Blacks 2TB (RAID 0)
    PSU
    Corsair AX1200W
    Case
    Lian Li PC-V1020A
    Cooling
    NH-D14: 3x140mm Gelid Wing 14: Sunbeam Rheobus Extreme
    Keyboard
    Topre Realforce // Ducky Shine Cherry MX Black
    Mouse
    Razer Imperator + Thermaltake Theron
    Other Info
    Laptop Specs:
    Clevo Sager P170HM //
    17.3 Matte 1920x1200 //
    i7 2720QM // 8GB 1333mhz //
    Dedicated GTX 485M //
    240GB Intel 520 + 750GB + Blu-Ray //

    Samsung Story 2TB USB 3.0
I'd hate to resurrect a dead thread, but given the circumstances, I figured, what have I got to lose?

NOTE: Please ignore the username. The ones I normally use on other forums were apparently already in use here. :D

Anyway, I am having the exact same problem that UserName1 was having in March.

Only the funny thing is, it started happening before installing new updated drivers. I thought that installing up to date drivers would solve the issue, but apparently not.

I have tried uninstalling the current drivers, using Driver Sweeper, rebooting, then installing new up to date drivers.

No such luck.

I am using a nvidia GeForce 8800GT 512mb card in a Dell XPS 420, running Windows Vista Home Premium SP2 32-bit.

The PC is just over a year old.

Please help because I would rather not fork out £100+ just to get an extended warrenty from Dell.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Duo 3.16ghz
    Memory
    2GB Ram
    Graphics Card(s)
    Nvidia GeForce 8800GT 512mb
    Sound Card
    Realtek
    Screen Resolution
    1600x1200
    Hard Drives
    500GB hard-drive
    Case
    Dell XPS 420 Standard
    Keyboard
    Dell XPS 420 Standard
    Mouse
    Dell XPS 420 Standard
    Internet Speed
    10MB Broadband
I still really need help with this.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Duo 3.16ghz
    Memory
    2GB Ram
    Graphics Card(s)
    Nvidia GeForce 8800GT 512mb
    Sound Card
    Realtek
    Screen Resolution
    1600x1200
    Hard Drives
    500GB hard-drive
    Case
    Dell XPS 420 Standard
    Keyboard
    Dell XPS 420 Standard
    Mouse
    Dell XPS 420 Standard
    Internet Speed
    10MB Broadband
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