Vista Laptop will not read CD/DVD

T

Tendril

New Member
I'm having a problem with my HP Pavillion laptop in which it doesn't read anything that I put into the CD/DVD drive. It worked just fine until one day it just stopped reading DVDs. Today, I see that it is incapable of reading any CDs at all.

I am starting to panic here and need some help. Is there anything that anyone can do for me? I don't know a lot about computers, so if the solution is complicated, I may ask additional questions.

Thank you for your time.
 

My Computer

System One

I'm really starting to panic here because I need to be able to read disks.

I went into System Configuration, went under services and found that Windows Driver Foundation - User-mode Driver Framework is "Stopped" under status. Can someone tell me how to get the Driver Framework to start running again?

Thank you in advance.
 

My Computer

System One

Ok, so I got the Windows Driver Foundation to start running. However, disks aren't working. I've used the microsoft diagnostics to determine that there isn't a CD/DVD ROM Driver on this computer (That's what it's said at least.... I've used disks before).

Does anyone have any ideas? Thank you for your help.
 

My Computer

System One

I've searched the forums for a solution, but out of all of the problems similar to this, it is either impossible for me to follow the solution (I don't have any upper or lower filters....they're just not there) or I don't understand the instructions.

Sorry if my thread appeared to be spam. That wasn't my intention.
 

My Computer

System One

hi,
I just got a barebones kit with vista ultimate 64, installed it with my cd/dvd rom. got it all installed but like you, i can not get my dvd rom drives to do crap just like you, evidently your not gonna get any help here because no one has responded to your question. would be nice if the modirators here would either check the posts or tell you where else you can get help from. im still looking too bro so if and when i find the awnser i will post it here,, Good luck to the both of us. I got an OEM version of vista so support from microsoft is nill because its not a full version. you have 90 days from when you buy your software to get help with it, if you havnt alrdy called them on this issue do so, see if you can get any help from them.. later
 

My Computer

System One

  • CPU
    AMD Phenom X4 9500 4M 95W Socket AM2 CPU
    Motherboard
    Asus M3N78 PRO
    Memory
    OCZ SLI 4096MB PC6400 DDR2 800MHz
    Graphics Card(s)
    Sparkle GeForce 9400 GT 1GB PCIe w/DVI
    Sound Card
    creative Xtreme Fidelity Xtreme Gamer
    Monitor(s) Displays
    HP 24" lcd
The first thing I would check is your IDE configuration. Go to start, control panel, system then device manager. Click 0n your IDE. When your in your IDE, right click then go to properties. When you get into properties, click advanced settings. Now look to see if you are running on DMA or PIO. If is says, PIO then that is your problem. Your DVD and CD will neither one work if you are in PIO mode. You need to be in DMA.

Hope this helps!
 
Last edited:

My Computer

System One

ok heres what happened when i did that. when i right clicked my my 1st ide thing i got the bsod with this error 0x00000101 (0x0000000000000031, 0x0000000000000000, 0xfffffa60017d 0x0000000000000003). so after i rebooted i was able to view all the properties of the ide controller. both were dma. i then stuck a cd in one of my drives and same thing not reading. If i leave a dick in my drive and then try to open internet explorer, then page doesnt load up until i open my dvd drive to take the disk out. its like its locks everything up when i have a disk in either drive,. weird stuff.. I know both drives are good cuz i can install vista and xp in like dos mode just not in the vista environment, i am at a loss after messing with the POS for over a week now.
 

My Computer

System One

  • CPU
    AMD Phenom X4 9500 4M 95W Socket AM2 CPU
    Motherboard
    Asus M3N78 PRO
    Memory
    OCZ SLI 4096MB PC6400 DDR2 800MHz
    Graphics Card(s)
    Sparkle GeForce 9400 GT 1GB PCIe w/DVI
    Sound Card
    creative Xtreme Fidelity Xtreme Gamer
    Monitor(s) Displays
    HP 24" lcd
I'm having a very similar problem. When I go to "Computer" there is no E: Drive (DVD-ROM Drive). When I go to Device Manager there is no DVD/CD ROM listed. I went to Registry Edit and I do not have any Upper or Lower Filters (one of the fixes I have seen says to delete these). Basically my computer says that there is no DVD/CD-ROM drive at all. Any help is appreciated.
 

My Computer

System One

Hi Tendril,

I had the same problems for about a week; I didn't really looked into this until now and I just resolved the issue. My PC didn't recognize the DVD drives after I installed Service Pack 2.

Follow the link below for a solution:

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista

There you will find detailed information on where to find the UpperFilters and LowerFilters.

Make sure you select the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

lYou will now you selected the correct subkey if the value for the registry "Default data" is "DVD/CD-ROM" (listed next to the registry key) and the value for the registry "Class data" is "CDROM"

Once you delete both the UpperFilters and LowerFilters and restart your machine, Windows should re-enter the values and your drive(s) should be recognized again.

Good luck!
 

My Computer

System One

  • Manufacturer/Model
    N/A
    CPU
    AMD Athlon 64 X2 5000+ OC
    Motherboard
    ASUS M2N32 SLI Deluxe
    Memory
    Kingston HyperX 4GB DDR2 800
    Graphics Card(s)
    NVIDIA GeForce 8600 GT OC
    Monitor(s) Displays
    Samsung LCD 32" TV
    Hard Drives
    Western Digital Raptor X 150GB 10000 RPM
    Samsung SpinPoint T Series 500GB 7200 RMP
    Case
    Antec
    Keyboard
    Gyration
    Mouse
    Gyration
You must log in or register to reply here.
Back
Top