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Vista - Canon MP480 printer driver won't install

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Old 06-25-2009   #1 (permalink)


Vista Home Premium 32bit
 
 

Canon MP480 printer driver won't install

I have Windows Vista SP2 32bit. Bought a new printer on the weekend but haven't been able to download the scanner driver. The printer works fine except when I click on the scanner button from the Canon software it says something like "no scanner driver is installed for this software". I've talked to Canon but after 3-4 hours of trying, they say that it's the OS and not the CD software. Something to do with USB port conflict. Any help would be appreciated. Thanks Gord

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Old 06-25-2009   #2 (permalink)


Vista Ultimate X64, Windows 7 X64, XP Pro X64, Vista Home Premium X86
 
 

Re: Canon MP480 printer driver won't install

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Old 06-25-2009   #3 (permalink)


Vista Home Premium 32bit
 
 

Re: Canon MP480 printer driver won't install

Thanks for your response. The printer is compatiable with Windows Vista. The other two websites give me the same drivers that I've tried to install at least 10 times. After I install the driver, I get a error that says the download failed and to contact the manufacture. Like I said, they blame the OS and not the software.
Thanks for the help.
Gord
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Old 06-25-2009   #4 (permalink)


Vista Ultimate X64, Windows 7 X64, XP Pro X64, Vista Home Premium X86
 
 

Re: Canon MP480 printer driver won't install

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Old 06-25-2009   #5 (permalink)


Vista Home Premium 32bit
 
 

Re: Canon MP480 printer driver won't install

Thanks but I've been there and installed that driver. Like I said, the printer works fine except the scanner tells me that "the scanner driver supported by this software is not installed. Install it and then retry." So I keep trying to reinstall the driver and get the same message. Everything works except the scanner.
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Old 06-25-2009   #6 (permalink)


Vista Ultimate X64, Windows 7 X64, XP Pro X64, Vista Home Premium X86
 
 

Re: Canon MP480 printer driver won't install

MP Navigator EX Ver. 2.03 (Windows Vista/Vista64/XP/2000)
mpnexwin203ej.exe

My Printer Ver. 1.6.1 (Windows Vista/Vista64/XP/2000)
mypwin161en.exe

Solution Menu Ver. 1.3.1 (Windows Vista/Vista64/XP/2000)
smwin131en.exe

if none of these work i would return it and get a different printer, Kodak is a good brand, HP most of the time works ink is expensive, lexmark is good also.
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Old 06-30-2009   #7 (permalink)


Vista Ultimate x64
 
 

Re: Canon MP480 printer driver won't install

I have had the identical problem. It's pretty frustrating and like a fool I didn't realize it until it was too late to return it because I don't use the scanner all that much. Now my wife wants to scan and it just doesn't work.

brad
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Old 06-30-2009   #8 (permalink)


Vista Home Premium 32bit
 
 

Re: Canon MP480 printer driver won't install

I returned my Canon MP480 and bought a Lexmark all-in-one but had the same problem. The scanner won't work. I tried to download the driver software many times but get the same error. I've talked to Canon and Lexmark techs with no help. It has something to do with the Windows Vista OS. Maybe a corrupt file or something like that. Returning it for another printer didn't work for me. If you find a solution let me know.
Gord
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Old 06-30-2009   #9 (permalink)


Vista Ultimate x64, SP2
 
 

Re: Canon MP480 printer driver won't install

Have tried to install the drivers in safe mode ?.
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Old 06-30-2009   #10 (permalink)


Vista Home Premium 32bit
 
 

Re: Canon MP480 printer driver won't install

Quote  Quote: Originally Posted by stoneys-nutz View Post
Have tried to install the drivers in safe mode ?.
No, never thought of that.
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