I have Windows Vista SP2 32bit. Bought a new printer on the weekend but haven't been able to download the scanner driver. The printer works fine except when I click on the scanner button from the Canon software it says something like "no scanner driver is installed for this software". I've talked to Canon but after 3-4 hours of trying, they say that it's the OS and not the CD software. Something to do with USB port conflict. Any help would be appreciated. Thanks Gord
Canon MP480 printer driver won't install
- Thread starter gllund
- Start date
here is a couple of links for the driver and software.
https://www.microsoft.com/windows/compatibility/Details.aspx?type=Hardware&p=Pixma%20MP480&v=Canon&uid=&pf=9&pi=8&c=Printers%20%26%20Scanners&sc=Multifunction&vd=all&os=64-bit - try this one first
Canon PIXMA MP480 Printer Drivers v 1.00 - TechSpot Drivers
» Download Canon PIXMA MP480 Printer Drivers v 1.00
https://www.microsoft.com/windows/compatibility/Details.aspx?type=Hardware&p=Pixma%20MP480&v=Canon&uid=&pf=9&pi=8&c=Printers%20%26%20Scanners&sc=Multifunction&vd=all&os=64-bit - try this one first
Canon PIXMA MP480 Printer Drivers v 1.00 - TechSpot Drivers
» Download Canon PIXMA MP480 Printer Drivers v 1.00
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- CABLE 15MBPS
Thanks for your response. The printer is compatiable with Windows Vista. The other two websites give me the same drivers that I've tried to install at least 10 times. After I install the driver, I get a error that says the download failed and to contact the manufacture. Like I said, they blame the OS and not the software.
Thanks for the help.
Gord
Thanks for the help.
Gord
My Computer
My Computer
System One
-
- Manufacturer/Model
- CUSTOM BUILT BY ME
- CPU
- AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
- Motherboard
- Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
- Memory
- 8BG PC5300 4 x 2GB OCZ
- Graphics Card(s)
- PCI-E ATI HD 4670 1GB Overclocked 4GB Total
- Sound Card
- Onboard 7.1 HD AUDIO
- Monitor(s) Displays
- 55" Vizio LCD
- Screen Resolution
- 1600 x 1200 HD
- Hard Drives
- 1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
- PSU
- Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
- Case
- GENERIC
- Cooling
- Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
- Keyboard
- MICROSOFT WIRELESS KEYBOARD
- Mouse
- MICROSOFT WIRELESS MOUSE
- Internet Speed
- CABLE 15MBPS
Thanks but I've been there and installed that driver. Like I said, the printer works fine except the scanner tells me that "the scanner driver supported by this software is not installed. Install it and then retry." So I keep trying to reinstall the driver and get the same message. Everything works except the scanner.
My Computer
MP Navigator EX Ver. 2.03 (Windows Vista/Vista64/XP/2000)
mpnexwin203ej.exe
My Printer Ver. 1.6.1 (Windows Vista/Vista64/XP/2000)
mypwin161en.exe
Solution Menu Ver. 1.3.1 (Windows Vista/Vista64/XP/2000)
smwin131en.exe
if none of these work i would return it and get a different printer, Kodak is a good brand, HP most of the time works ink is expensive, lexmark is good also.
mpnexwin203ej.exe
My Printer Ver. 1.6.1 (Windows Vista/Vista64/XP/2000)
mypwin161en.exe
Solution Menu Ver. 1.3.1 (Windows Vista/Vista64/XP/2000)
smwin131en.exe
if none of these work i would return it and get a different printer, Kodak is a good brand, HP most of the time works ink is expensive, lexmark is good also.
My Computer
System One
-
- Manufacturer/Model
- CUSTOM BUILT BY ME
- CPU
- AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
- Motherboard
- Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
- Memory
- 8BG PC5300 4 x 2GB OCZ
- Graphics Card(s)
- PCI-E ATI HD 4670 1GB Overclocked 4GB Total
- Sound Card
- Onboard 7.1 HD AUDIO
- Monitor(s) Displays
- 55" Vizio LCD
- Screen Resolution
- 1600 x 1200 HD
- Hard Drives
- 1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
- PSU
- Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
- Case
- GENERIC
- Cooling
- Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
- Keyboard
- MICROSOFT WIRELESS KEYBOARD
- Mouse
- MICROSOFT WIRELESS MOUSE
- Internet Speed
- CABLE 15MBPS
I have had the identical problem. It's pretty frustrating and like a fool I didn't realize it until it was too late to return it because I don't use the scanner all that much. Now my wife wants to scan and it just doesn't work.
brad
brad
My Computer
System One
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- CPU
- Intel Q6700
- Motherboard
- Asus P5K-Deluxe
- Memory
- G.Skill 4GB DDR2-1000 F2-8000CL5D-4GBPQ
- Graphics Card(s)
- BFG 9800GTX OCX
- Sound Card
- Creative Xfi Xtremegamer
- Monitor(s) Displays
- Samsung 226BW
- Screen Resolution
- 1680x1050
- Hard Drives
- Western Digital 500GB AAKS
- PSU
- Thermaltake Toughpower 750w
- Case
- Coolermaster CM690
- Cooling
- Thermalright Ultra 120 Extreme Lapped smooth
- Keyboard
- Logitech G15
- Mouse
- Logitech G5
- Internet Speed
- ~6mbps download, 512kbps upload
I returned my Canon MP480 and bought a Lexmark all-in-one but had the same problem. The scanner won't work. I tried to download the driver software many times but get the same error. I've talked to Canon and Lexmark techs with no help. It has something to do with the Windows Vista OS. Maybe a corrupt file or something like that. Returning it for another printer didn't work for me. If you find a solution let me know.
Gord
Gord
My Computer
Have tried to install the drivers in safe mode ?.
My Computer
System One
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- Manufacturer/Model
- Self Build
- CPU
- QX9650 (black box) [email protected]
- Motherboard
- Asus P5Q Premium
- Memory
- 8GB-4x2GB Corsair Dominator DDR 2-1066
- Graphics Card(s)
- 2 x ASUS EAH 4870 X 2 (Quad)
- Sound Card
- Supreme FX 2
- Monitor(s) Displays
- Fujitsu Siemens 22inch flat screen
- Screen Resolution
- 1680x1050
- Hard Drives
- 150 Gig WD Raptor
300 Gig Maxtor
300 Gig Maxtor, (External)
- PSU
- CoolerMaster 1000
- Case
- CoolerMaster N-Vidia stacker 830
- Cooling
- Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
- Keyboard
- Logitech G15
- Mouse
- Logitech G5
- Internet Speed
- 20Mbps
- Other Info
- Audio FX Pro 5+1 gaming head set
WOW! Guys after installing Vista SP2 I decided to try this again and what do you know? It scanned!! I can't think of anything else I did besides installing SP2 so I guess Microsoft finally fixed the issue.
actually the only other thing that I did change now that I think of it was I removed one stick of RAM in my efforts to troubleshoot another issue I'm having but I doubt that this issue was RAM related.
brad
actually the only other thing that I did change now that I think of it was I removed one stick of RAM in my efforts to troubleshoot another issue I'm having but I doubt that this issue was RAM related.
brad
My Computer
System One
-
- CPU
- Intel Q6700
- Motherboard
- Asus P5K-Deluxe
- Memory
- G.Skill 4GB DDR2-1000 F2-8000CL5D-4GBPQ
- Graphics Card(s)
- BFG 9800GTX OCX
- Sound Card
- Creative Xfi Xtremegamer
- Monitor(s) Displays
- Samsung 226BW
- Screen Resolution
- 1680x1050
- Hard Drives
- Western Digital 500GB AAKS
- PSU
- Thermaltake Toughpower 750w
- Case
- Coolermaster CM690
- Cooling
- Thermalright Ultra 120 Extreme Lapped smooth
- Keyboard
- Logitech G15
- Mouse
- Logitech G5
- Internet Speed
- ~6mbps download, 512kbps upload
doubt it was removing the ram unless the ram stick was bad.
My Computer
System One
-
- Manufacturer/Model
- CUSTOM BUILT BY ME
- CPU
- AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
- Motherboard
- Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
- Memory
- 8BG PC5300 4 x 2GB OCZ
- Graphics Card(s)
- PCI-E ATI HD 4670 1GB Overclocked 4GB Total
- Sound Card
- Onboard 7.1 HD AUDIO
- Monitor(s) Displays
- 55" Vizio LCD
- Screen Resolution
- 1600 x 1200 HD
- Hard Drives
- 1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
- PSU
- Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
- Case
- GENERIC
- Cooling
- Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
- Keyboard
- MICROSOFT WIRELESS KEYBOARD
- Mouse
- MICROSOFT WIRELESS MOUSE
- Internet Speed
- CABLE 15MBPS
yeah, me too. I just wanted to be forthcoming about any other changes that had been made. I think it was just fixed in SP2.
brad
My Computer
System One
-
- CPU
- Intel Q6700
- Motherboard
- Asus P5K-Deluxe
- Memory
- G.Skill 4GB DDR2-1000 F2-8000CL5D-4GBPQ
- Graphics Card(s)
- BFG 9800GTX OCX
- Sound Card
- Creative Xfi Xtremegamer
- Monitor(s) Displays
- Samsung 226BW
- Screen Resolution
- 1680x1050
- Hard Drives
- Western Digital 500GB AAKS
- PSU
- Thermaltake Toughpower 750w
- Case
- Coolermaster CM690
- Cooling
- Thermalright Ultra 120 Extreme Lapped smooth
- Keyboard
- Logitech G15
- Mouse
- Logitech G5
- Internet Speed
- ~6mbps download, 512kbps upload
Glad to here that it is fixed!
My Computer
System One
-
- Manufacturer/Model
- CUSTOM BUILT BY ME
- CPU
- AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
- Motherboard
- Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
- Memory
- 8BG PC5300 4 x 2GB OCZ
- Graphics Card(s)
- PCI-E ATI HD 4670 1GB Overclocked 4GB Total
- Sound Card
- Onboard 7.1 HD AUDIO
- Monitor(s) Displays
- 55" Vizio LCD
- Screen Resolution
- 1600 x 1200 HD
- Hard Drives
- 1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
- PSU
- Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
- Case
- GENERIC
- Cooling
- Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
- Keyboard
- MICROSOFT WIRELESS KEYBOARD
- Mouse
- MICROSOFT WIRELESS MOUSE
- Internet Speed
- CABLE 15MBPS
I also am having the same problem. I am installing Vista SP2, so I hope to rectify this issue. Printer is working great, the scanner just doesn't seem to work.
If that does not work is there anything thing else I could do?
If that does not work is there anything thing else I could do?