Crashing when opening folder

Link2113

New Member
kk guys so, everytime i try to access my games folder in program files, windows explorer crashes, so i just restart. I just want to know how to fix this, and here is the signature

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18164
Application Timestamp: 4907e242
Fault Module Name: CLDemuxer.ax
Fault Module Version: 1.0.0.3113
Fault Module Timestamp: 42d4ac62
Exception Code: c0000005
Exception Offset: 00014a3c
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 40d4
Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3: 40d4
Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79
 

My Computer

fault module CLDemuxer.ax which is Cyberlink , do you have any cyberlink products? power DVD , Power cinema anything like that?

try uninstalling it or installing the latest version , or any patches that might be available

http://www.cyberlink.com/downloads/support/index_en_GB.html

its also a good idea to update ALL you drivers
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics Card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Keyboard
    Razer Reclusa
    Mouse
    Logitech G5 Gamer
    Internet Speed
    8mb
I searched for anything cyberlink related, and i couldnt find anything, the folder im trying to open is a game if that helps, But i do appreciate the reply :)
 

My Computer

thats odd , it may have been something that came preinstalled on your pc , dvd coping/making software , just gogle that faulting module name and youll see what i mean by tinking its cyberlink

http://dvbportal.dyn1.de/forum/index.php?topic=739.msg4003

or perhaps its a generic codec for for such software , do you have any other dvd watching sofware? Although a quick google does certainly point to Cyberlink , the first page of hits anyway
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics Card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Keyboard
    Razer Reclusa
    Mouse
    Logitech G5 Gamer
    Internet Speed
    8mb
oh actually the problem is fixed,you were right it was cyberlink, and i found this program called codec sniper, found the directory to cldemuxer.ax file and deleted it viola problem fixed:cool:
 

My Computer

well done :)
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics Card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Keyboard
    Razer Reclusa
    Mouse
    Logitech G5 Gamer
    Internet Speed
    8mb
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