Vista Home Premium Restore Disc - Is not being read

T

timko

New Member
Hello All,
Can somebody make sense of what the heck is happening here. I just called a local computer service company - the said its missing a driver so thats why I'm posting in this forum. They also said 3 days and $70 - thats the second reason. Thats like 10 or 15 pizza's :)

I have a new used machine - quad core hp, vista premium, no hard drives.

I bought a System Recovery Disc Kit from HP and I took one of my 320M Sata drives out from other HP that had two 320 drives.

I installed the drive, keyboard, mouse, monitor and power; hit <F10>, got to the BIOS, set the HD on sata 1 and the CD on sata 3 (I'll add a second disc later on sata2), and set the boot priority - CD 1st, hdd 2nd.

It powers up and I can see the CD blinking but then it hangs. It seems that it doesn't or can't read the CD.

I was able to read the CD with my other older system so I assume the newer machines CD should be able to read it. Maybe the CD is broken??? If it is just misssing a driver, I guess I can locate a driver but then, how do I load it? Do I have to burn it onto a CD and then insert that first?

Any ideas. There are no error codes. It does get to a blue HP Startup screen with <F11 Recovery> tab on the bottom. But, when I hit <F11> there is no effect. The keyboard seemed to be working when I was in the bios. The <esc> key worked and the <f10> ke worked. So, I assume the <f11> key is working.

I was just looking at vlite and nlite vLite - Windows Vista configuration tool which is a tool which can build a custom boot disc where you can load (missing) drivers.

Thanks
Tim
 
Last edited:

My Computer

System One

do you have a real vista DVD?

if you do you could try to install vista from the DVD.
 

My Computer

System One

  • Manufacturer/Model
    CUSTOM BUILT BY ME
    CPU
    AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
    Motherboard
    Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
    Memory
    8BG PC5300 4 x 2GB OCZ
    Graphics Card(s)
    PCI-E ATI HD 4670 1GB Overclocked 4GB Total
    Sound Card
    Onboard 7.1 HD AUDIO
    Monitor(s) Displays
    55" Vizio LCD
    Screen Resolution
    1600 x 1200 HD
    Hard Drives
    1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
    PSU
    Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
    Case
    GENERIC
    Cooling
    Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
    Keyboard
    MICROSOFT WIRELESS KEYBOARD
    Mouse
    MICROSOFT WIRELESS MOUSE
    Internet Speed
    CABLE 15MBPS
No, HP doesn't sell INSTALLATION DVD's. They sell RECOVERY CD'S.

I've been on the phone for 35 minutes and counting. I was on chat twice for over an hour.

My local HP SERVICE CENTER said I need to call HP and get the INSTALLATION DISCS.
 

My Computer

System One

i would try to get ahold of a real vista disc and see if that fixes the problem.

i hate using repair discs as they never work correctly.
 

My Computer

System One

  • Manufacturer/Model
    CUSTOM BUILT BY ME
    CPU
    AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
    Motherboard
    Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
    Memory
    8BG PC5300 4 x 2GB OCZ
    Graphics Card(s)
    PCI-E ATI HD 4670 1GB Overclocked 4GB Total
    Sound Card
    Onboard 7.1 HD AUDIO
    Monitor(s) Displays
    55" Vizio LCD
    Screen Resolution
    1600 x 1200 HD
    Hard Drives
    1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
    PSU
    Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
    Case
    GENERIC
    Cooling
    Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
    Keyboard
    MICROSOFT WIRELESS KEYBOARD
    Mouse
    MICROSOFT WIRELESS MOUSE
    Internet Speed
    CABLE 15MBPS
Yeah, I wouldn't mind trying a vista disc.

I have a fuel injected corvette (they all are since 1985). My car stopped running so I checked the plugs and had spark ... but the car wouldnt run worth a darn so it couldnt be one or two sparkplugs, it had to be the fuel injection. So, I bought a new fuel pump, fuel strainer, fuel line dampner (to dampen the pulses from the fuel pump), fuel filter, and none of that did anything. So, I took the fuel injection off the engine and replaced the fuel pressure regulator, and (what the heck) all eight fuel injectors. I replaced everything ... and it still didnt run. What do you think I missed? I went back to the electrical system and started looking at the ditributor, and replaced the cap and rotor and the discharge thingey in there, and it still didnt run. I bought a timing light and checked the timing because maybe the chain jumped the sprocket and it was out of time. Timing was ok. What did I miss? Around and around and around and around. It still didnt run on all eight cylinders. What did I miss? I took all the spark plugs out and one had a little bit of oil on it and looked a little wet. Replaced it. I out an aftermarket high energy coil in it to get more spark for the plugs. That didnt fix it. What did I miss. I replaced everything. And, none of this stuff would make a difference as far as new tires, new shocks, quieter mufflers. It was replacing all that stuff and all the stuff I took out looked ok. What did I miss? Any idea. I went back to the gas tank to look at the fuel pump. I looked down into the gas tank and saw something weird. It looked like it had two levels, you know like one sitting on top of the other. It looked weird. I got a hose siphoned the gas into a clear jug. It looked weird in the jug - all bubbley (I guess from the siphon). I filled the jug and got a second and a third and emptied the tank. I looked at the jugs and there were two levels. One that was clear and one on top of it. Somehow, someway ... I still dont know how ... but I had about 3 gallons of water in the gas tank. I could have fixed the problem in an hour for nothing with a hose and some wipes and a sponge. Instead I threw parts at it ... for days. So, I'm trying to avoid throwing parts at this computer.

I went back to the bios main page and way down on the bottom, the last three lines; Model Number, Product Number, and Build ID ... these last three fields have no entry. Is that normal?
 

My Computer

System One

for a hp computer it that does not surprise me, hp tends to look out there mobo's, and not put all the info about.
 

My Computer

System One

  • Manufacturer/Model
    CUSTOM BUILT BY ME
    CPU
    AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
    Motherboard
    Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
    Memory
    8BG PC5300 4 x 2GB OCZ
    Graphics Card(s)
    PCI-E ATI HD 4670 1GB Overclocked 4GB Total
    Sound Card
    Onboard 7.1 HD AUDIO
    Monitor(s) Displays
    55" Vizio LCD
    Screen Resolution
    1600 x 1200 HD
    Hard Drives
    1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
    PSU
    Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
    Case
    GENERIC
    Cooling
    Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
    Keyboard
    MICROSOFT WIRELESS KEYBOARD
    Mouse
    MICROSOFT WIRELESS MOUSE
    Internet Speed
    CABLE 15MBPS
HP Should not really have tryed to sell you that Recovery Disk without telling you that you probably already have the exact same option already built into your hard drive.
 

My Computer

System One

  • Manufacturer/Model
    Fujitsu Siemens Notebook
    CPU
    Intel Core 2 Duo
    Memory
    3GB
    Monitor(s) Displays
    ALBA 15" HDMI TV
    Keyboard
    Trust Wireless Keyboard
    Mouse
    Trust Wireless Mouse
    Internet Speed
    Don't Know (But Slow)
    Other Info
    <b> Dream Computer
    1.5TB Hard Drives (X2) £100
    Water Cooled System
braders95 said:
HP Should not really have tryed to sell you that Recovery Disk without telling you that you probably already have the exact same option already built into your hard drive.
Click to expand...

yeah but if he formatted the HDD it would no longer be there, plus HP is all about the money, sorry i really don't like HP.

also they wont service the computer no more?
 

My Computer

System One

  • Manufacturer/Model
    CUSTOM BUILT BY ME
    CPU
    AMD PHENOM II X3 710 2.6GHZ Overclocked to 3.25GHZ Stable
    Motherboard
    Ecs Gf8200a Phenom-2 X4 Quad Core Mboard
    Memory
    8BG PC5300 4 x 2GB OCZ
    Graphics Card(s)
    PCI-E ATI HD 4670 1GB Overclocked 4GB Total
    Sound Card
    Onboard 7.1 HD AUDIO
    Monitor(s) Displays
    55" Vizio LCD
    Screen Resolution
    1600 x 1200 HD
    Hard Drives
    1TB Seagate, 1TB Hitachi, 250GB Maxtor, 250GB Seagate
    PSU
    Kingwin ABT-610MM Maximum Power 610 Watt ATX 12V
    Case
    GENERIC
    Cooling
    Zalman CNPS7500-AlCu LED Universal CPU Cooler, 4 CASE FANS
    Keyboard
    MICROSOFT WIRELESS KEYBOARD
    Mouse
    MICROSOFT WIRELESS MOUSE
    Internet Speed
    CABLE 15MBPS
It is possible your CD/DVD drive is incompatible with Microsoft's AHCI driver (msahci.sys).


Did you try going into Bios and disabling AHCI mode on the disk controller - set it to ATA or IDE.

Assuming you install Ok after that, check HP website for driver/firmware updates for the dvd drive for your machine.
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
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