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Vista - Installed Intel Chipset - BSOD on restart

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Old 08-26-2009   #1 (permalink)


Vista Home Premium 32bit
 
 

Installed Intel Chipset - BSOD on restart

Hello all,

I seem to be in somewhat of a pickle and as a last resort I'm posting on here to see if someone may be able to help me.

I recently had to install a new motherboard and processor (my Asus m2r32-mvp broke) and the gentleman at the store recommended I use the Asus P5Q-E with a Intel Core 2 Quad. My video card is an ATI Radeon HD2900.

I intalled both and it worked perfectly, so I decided to intall the chipset on the CD provided. It installed, but when the computer rebooted my screen went all funky after the windows loading screen(right before desktop) and I got a BSOD with the error code 0x116. I knew that this was a graphics driver thing, so I booted my computer up in safe mode and attempted to install the latest drivers. I couldn't because the detection driver for the installer failed, so I removed my graphics driver with driver sweeper.

Without Any graphics driver, windows booted up normally without any problems (except some flicker every now and then) but of course, without a graphics driver my computer is an expensive piece of junk.

I tried installing the latest drivers Then, but whenever I install the driver my computer does the same thing. Strange flickering with ugly bars going across the screen, and then a BSOD 0x116.

Here is the minidump:
Quote:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: 873ac008, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 8fa1ea14, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 00000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP:
atikmdag+fa14
8fa1ea14 8bff mov edi,edi

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT: 3

BUGCHECK_STR: 0x116

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
9abb9bc0 8ff04d76 00000116 873ac008 8fa1ea14 nt!KeBugCheckEx+0x1e
9abb9be4 8ff05a68 8fa1ea14 00000000 00000002 dxgkrnl!TdrBugcheckOnTimeout+0x8d
9abb9c04 8fea2ed1 00000000 00000102 881bd008 dxgkrnl!TdrIsRecoveryRequired+0xa1
9abb9c6c 8feb3ef4 881bd008 000012c9 00000000 dxgkrnl!VidSchiReportHwHang+0x2f5
9abb9c98 8feb3c54 881bd008 00000000 00000000 dxgkrnl!VidSchiCheckHwProgress+0x69
9abb9cc4 8fe90a4c 00000002 822a2645 881bd008 dxgkrnl!VidSchiWaitForSchedulerEvents+0x13f
9abb9d54 8feb3f9b 881bd008 822a2645 881bd008 dxgkrnl!VidSchiScheduleCommandToRun+0xac
9abb9d68 8fef1053 881bd008 00000000 87eb0978 dxgkrnl!VidSchiRun_PriorityTable+0xf
9abb9d7c 82426b18 881bd008 ed333ede 00000000 dxgkrnl!VidSchiWorkerThread+0x62
9abb9dc0 8227fa2e 8fef0ff1 881bd008 00000000 nt!PspSystemThreadStartup+0x9d
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


STACK_COMMAND: .bugcheck ; kb

FOLLOWUP_IP:
atikmdag+fa14
8fa1ea14 8bff mov edi,edi

SYMBOL_NAME: atikmdag+fa14

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME: atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 49beb949

FAILURE_BUCKET_ID: 0x116_IMAGE_atikmdag.sys

BUCKET_ID: 0x116_IMAGE_atikmdag.sys

My System SpecsSystem Spec
Old 08-26-2009   #2 (permalink)


Vista 32 win 7 7600 32 bit
 
 

Re: Installed Intel Chipset - BSOD on restart

Quote  Quote: Originally Posted by veedo View Post
Hello all,

I seem to be in somewhat of a pickle and as a last resort I'm posting on here to see if someone may be able to help me.

I recently had to install a new motherboard and processor (my Asus m2r32-mvp broke) and the gentleman at the store recommended I use the Asus P5Q-E with a Intel Core 2 Quad. My video card is an ATI Radeon HD2900.

I intalled both and it worked perfectly, so I decided to intall the chipset on the CD provided. It installed, but when the computer rebooted my screen went all funky after the windows loading screen(right before desktop) and I got a BSOD with the error code 0x116. I knew that this was a graphics driver thing, so I booted my computer up in safe mode and attempted to install the latest drivers. I couldn't because the detection driver for the installer failed, so I removed my graphics driver with driver sweeper.

Without Any graphics driver, windows booted up normally without any problems (except some flicker every now and then) but of course, without a graphics driver my computer is an expensive piece of junk.

I tried installing the latest drivers Then, but whenever I install the driver my computer does the same thing. Strange flickering with ugly bars going across the screen, and then a BSOD 0x116.

Here is the minidump:
Quote:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: 873ac008, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 8fa1ea14, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 00000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP:
atikmdag+fa14
8fa1ea14 8bff mov edi,edi

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT: 3

BUGCHECK_STR: 0x116

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
9abb9bc0 8ff04d76 00000116 873ac008 8fa1ea14 nt!KeBugCheckEx+0x1e
9abb9be4 8ff05a68 8fa1ea14 00000000 00000002 dxgkrnl!TdrBugcheckOnTimeout+0x8d
9abb9c04 8fea2ed1 00000000 00000102 881bd008 dxgkrnl!TdrIsRecoveryRequired+0xa1
9abb9c6c 8feb3ef4 881bd008 000012c9 00000000 dxgkrnl!VidSchiReportHwHang+0x2f5
9abb9c98 8feb3c54 881bd008 00000000 00000000 dxgkrnl!VidSchiCheckHwProgress+0x69
9abb9cc4 8fe90a4c 00000002 822a2645 881bd008 dxgkrnl!VidSchiWaitForSchedulerEvents+0x13f
9abb9d54 8feb3f9b 881bd008 822a2645 881bd008 dxgkrnl!VidSchiScheduleCommandToRun+0xac
9abb9d68 8fef1053 881bd008 00000000 87eb0978 dxgkrnl!VidSchiRun_PriorityTable+0xf
9abb9d7c 82426b18 881bd008 ed333ede 00000000 dxgkrnl!VidSchiWorkerThread+0x62
9abb9dc0 8227fa2e 8fef0ff1 881bd008 00000000 nt!PspSystemThreadStartup+0x9d
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


STACK_COMMAND: .bugcheck ; kb

FOLLOWUP_IP:
atikmdag+fa14
8fa1ea14 8bff mov edi,edi

SYMBOL_NAME: atikmdag+fa14

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME: atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 49beb949

FAILURE_BUCKET_ID: 0x116_IMAGE_atikmdag.sys

BUCKET_ID: 0x116_IMAGE_atikmdag.sys
veedo

Funny thing is in the minidump the faulting file is atikmdag.sys and if you search here for that you get how to remove it here BSOD at atikmdag.sys
Hope this helps

Ken
My System SpecsSystem Spec
Old 08-27-2009   #3 (permalink)


Vista Home Premium 32bit
 
 

Re: Installed Intel Chipset - BSOD on restart

Thing is, I am able to boot up in safe mode and remove Atikmdag.sys and it will boot up nicely on restart, but it will act the same as if I had No drivers installed. So I can't play games or anything

I've tried almost every version of the drivers and they all have the same problem =/
My System SpecsSystem Spec
Old 09-02-2009   #4 (permalink)


Vista Home Premium 32bit
 
 

Re: Installed Intel Chipset - BSOD on restart

Update:

Ok, I've gone through almost every fix I can imagine

I tried updating my windows, uninstalling certain hotfixes, updating monitor drivers, removing and updating every single driver for every piece of hardware, removing all the old Atikmdag.sys files in my system32 folder and replacing them with more recent versions, and removing CCC and using only the driver.

I'm going to try a memtest for the third time with only one ram stick and see what happens, but my hopes are pretty low

Any suggestions would be nice at this point. My computer has a BSOD every time I boot it up in normal mode with the drivers installed. It never gets past the Windows loading screen unless I boot in safe mode or without drivers =/
My System SpecsSystem Spec
Old 09-02-2009   #5 (permalink)


Vista Ultimate x64, SP2
 
 

Re: Installed Intel Chipset - BSOD on restart

Hello veedo,
Have you tried booting into safe mode with networking so you can un-install the drivers and install the new ones, use driver sweeper and after, do a search and delete everything ATI.
Hope this helps a bit, good luck and post your results.
My System SpecsSystem Spec
Old 09-02-2009   #6 (permalink)


Vista Home Premium 64bit SP2
 
 

Re: Installed Intel Chipset - BSOD on restart

its not something simple like a badly seated gpu or ram ? have you made sure everything is plugged in mobo properly and power cables etc?
My System SpecsSystem Spec
Old 09-02-2009   #7 (permalink)


Vista Home Premium 32bit
 
 

Re: Installed Intel Chipset - BSOD on restart

@stoneys-nutz: yep, yep and yessir! Though after I wipe out all the ATI stuff I have to reboot back into normal mode because the driver detection software of ATI's installer doesn't seem to work in safe mode

@archie123: I quadruple checked everything. Everything is plugged into the same place as it was in the old mboard. Everything works But the video card drivers I'm considering taking it to Futureshop so they can try different video cards, but I am pretty strapped for cash, so buying a new gpu is going to be difficult
My System SpecsSystem Spec
Old 09-03-2009   #8 (permalink)


Vista Home Premium 64bit SP2
 
 

Re: Installed Intel Chipset - BSOD on restart

can i just confirm ........... all was well before you installed chipset drivers? everything worked ok even with ATI drivers installed? Did it all screw up only after chipset driver installation?
My System SpecsSystem Spec
Old 09-03-2009   #9 (permalink)


Vista Home Premium 32bit
 
 

Re: Installed Intel Chipset - BSOD on restart

well, I installed the chipset the first time I booted the computer up with the new mboard, so I don't know if it was broken before and the chipset just made it worse, or if the chipset is the cause of the problem.

In either case, I have no idea how to reverse it and uninstall the chipset.
I was stupid not to make a restore point Before installing it *slaps self in the face*
My System SpecsSystem Spec
Old 09-03-2009   #10 (permalink)


Vista Ultimate x64, SP2
 
 

Re: Installed Intel Chipset - BSOD on restart

veedo, i need to clarify just one thing, (because I'm a bit thick), when you say chipset do you mean the MB chipset or do you mean the graphics driver ?.
Thanks.
Also here is the link to the Asus forum for your MB, take a look here, you may find a fix, or get some insight to your problem.

http://vip.asus.com/forum/topic.aspx...Language=en-us
My System SpecsSystem Spec
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