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| | #1 (permalink) |
| Vista Home Premium 32 bit | No longer able to print Running Vista Home Premium 32 bit HP Deskjet F4180 For several weeks, when I connected the printer, I would get messages that no drivers installed, and would have to install. Then would see multiple copies of the same printer. I would either cancel out of the prompts, or reinstall again then delete the duplicate copies. Now, it won't print at all. If I go to Control Panel, Printers, Add Printer I get the error "can't open Add Printer error 0x000000c1 If I go to Control Panel, Add Hardware and use the wizard I get hdwwiz.exe - bad image C://Windows\system32\mscms.dll followed by the error Windows could not load the installer for Printer If I go to the HP website and download the latest drivers, I am able to download the driver and find the program file. When I run the program, if I say I will connect to my printer at a different time, the program installs fully and shows up in Program Manager. If I click to select that I will connect to my printer now, the HP installer freezes up on the screen telling me to connect the USB cable and turn the printer on. I have uninstalled the HP driver and reinstalled. I have tried different USB cables, and all the ports on my laptop. I was used the Problem Reporter and downloaded all suggested patches and upgrades. I restarted my computer and used F8 to check the memory and repair the startup. I used System Restore. I used the System Recovery disks. However, printer drivers are missing from my restore discs. What now, please? Carrie |
My System Specs![]() |
| | #2 (permalink) |
| Vista Home Premium 32 bit | Re: No longer able to print Just wondering if there is anyone on the forum willing and able to assist... Please? |
My System Specs![]() |
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