Unsuccessful Installation Service Pack 1

MabelM

New Member
I have an Acer Laptop computer. In order to upgrade to Windows 7 I need to install Vista Service pack 1. This I have downloaded and started installation. However at the end of the process I get the message " Service Pack did not install. Reverting changes. Do not turn off computer."
This process was completed successfully and I tried the installation again after disabling Kaspersky Security. Now the "Reverting changes" does not stop. I cannot stop my computer and even if I take out the battery when I put it back and start the computer agian it just comes back up with the same message. Any ideas please?
 

My Computer

Hello MabelM,
Have you got this sorted out yet ?.
If not, have you tried to start up in safe mode ?.
Let us know how its going, thanks.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
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