Where can I find a driver to detect a Canon scanner?

Hello All,
I think I saw a partial solution to my problem with the Cannon BJC 85 scanner feature on the Vista forums.
For some reason the scanner cartridge is not compatible with Vista o/s.
I was able to download the IS 12 scanner program partially onto my computer
using the Windows 98 mode as mentioned by the guest hgdffkhdf .
I also saw a posting by [EMAIL REMOVED] about ISScan_v350.exe
as being a solution.

Could anyone give me more detailed instructions on how to make the scanner work on Vista o/s?
Surely there must be a driver that will allow me to detect the scanner with Vista.

According to the Canon website you do not need any drivers for this model with Vista as they are already built into the operating system.

You may need software however to enable various features of the machine in which case you should be looking at that website.

Please, never publish email addresses in public forums, I suggest you edit your post and remove it for safety and privacy reasons.

I'll steer you to the software if you tell me which country you are in.

I am located in the US. I already looked on Canon's website and contacted their customer service, but they do not have a driver for this model (is-12) scanner cartridge.
As I mentioned in my e-mail, the printer works fine. Only when it doubles as a scanner that there are problems with the Vista o/s. It was working fine with my old computer which has the XP o/s.
Best,
Andrew

Have you tried installing the IS v3.50 drivers by first saving the file to a folder (or your desktop) then right-clicking it and selecting Properties and click Unblock (if showing), Apply and OK.

Then right-click again and select under Compatability (or Security) tab select for all users then select Run as Administrator and in compatibility mode with XP..?

http://www.usa.canon.com/consumer/c...loadDetailTabAct&fcategoryid=329&modelid=6620

Hello Ex Brit,
I tried what you asked, but I simply had no luck. I downloaded as you instructed.
Then I tried to scan and received a message that the file was incomplete or damaged. Which file they are referring to, I do not know.

Try phoning Canon locally. I've found their support to be excellent.