Hello,
I have a HP C5280 printer which has to date been working with no problems.I up-dated the driver soft ware as a download,which was successfully installed,however,when it came time to plug in the printer,it failed to install.I tried to add the printer manually,but the "error message 0x000003eb" kept occuring.I've contacted Hewlett Packard for help and - to their credit - tried fairly extensively to help solve the problem,but concluded it was a computer problem.I have un-installed/re-installed the software several times,but nothing seems to work.The printer is not listed in the printers box,but the software is recognised.The printer works in every other way.
I really would appreciate some help,as this is a complete mystery.
Thank you,
Tanya
I have a HP C5280 printer which has to date been working with no problems.I up-dated the driver soft ware as a download,which was successfully installed,however,when it came time to plug in the printer,it failed to install.I tried to add the printer manually,but the "error message 0x000003eb" kept occuring.I've contacted Hewlett Packard for help and - to their credit - tried fairly extensively to help solve the problem,but concluded it was a computer problem.I have un-installed/re-installed the software several times,but nothing seems to work.The printer is not listed in the printers box,but the software is recognised.The printer works in every other way.
I really would appreciate some help,as this is a complete mystery.
Thank you,
Tanya