Touchpad not working (with solution)

ultrabobo

New Member
Hi all,
my synaptics touchpad installed in a zepto znote laptop 6014W stopped working a while ago and I've googled the problem VERY much, reinstalled drivers and all such things.

The touchpad had disappeared from the device manager and left a couple of weird devices in 'other devices' such as a root bus enumerator, mass storage controller, serial port among others.

I thought the touchpad was dead, but then I tried to just 'uninstall' 'disable' and kill every device in other I wasn't sure I needed. Then reboot and the touchpad worked again.

I write this because this site gets google hits, and maybe someone will be helped by this.

Method: uninstall all devices in 'other devices'

The weird thing about this is that these other devices had nothing to do with the touchpad when I checked hardware id and position.

extra for google:
"touchpad stopped working"
"touchpad not working"
 

My Computer

System One

  • CPU
    t7200
    Motherboard
    some chinese junk (microstar i think)
    Memory
    1GB
    Graphics Card(s)
    gma 950
    Sound Card
    internal intel hda
    Hard Drives
    Seagate 80GB, 7200rpm (2.5")
    Cooling
    me
    Internet Speed
    20 Mbit/s duplex
Thank you for sharing. This problem has been seen several times by members of the forum. We now have a possible remedy, thanks for your kindness.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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