How to delete iPhone disc from "Computer" directory

D

dingebre

New Member
I have an iPhone icon in my "Computer" directory which I can't get rid of. I have removed iTunes, etc. from my system but can't get rid of this icon. I can't delete, eject, safely remove, anything. I can't see it anywhere in the device manager, even after invoking the command line SET DEVMGR_SHOW_NONPRESENT_DEVICES=1, and "showing" hidden devices, it is nowhere to be found. I can't find a registry entry, or directory entry which even resembles this.

How do I get rid of the iPhone disc?

See attached image
 

Attachments

  • 4-9-2010 11-13-43 AM.png
    4-9-2010 11-13-43 AM.png
    37 KB · Views: 128

My Computer

System One

Hello,

Does it show up in diskmgmt.msc?

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Hi,

You may have tried this but, open Device Manager, under Portable Devices > Apple iPhone, remove this.

Else, type "services.msc" into run and press enter: Find "Mobile Device Driver" and make sure it is disabled.

To make sure everything is gone:

Download the Windows Installer Cleanup Tool from here: http://download.microsoft.com/downlo...bd/msicuu2.exe WARNING!: This tool is very powerful, and you should do nothing we do not tell you to. You can do huge damage to your computer with this tool.

Run the Windows Installer Cleanup Tool (This will be at the top section of All Programs)

Remove all the following entries (the program will seem to crash while removing, let it finish) If any of these entries are in more than once, remove all of the entries. If you think I have missed an entry, confirm it with me before removal. Check at the bottom of the list, and under "(All Users)"

Apple Application Support
Apple Mobile Device Support
Bonjour
iTunes
Mobile Me Control Panel

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Thanks again Richard.

I have done all you suggest, that is the weird part. I have removed all signs and traces of Apple software and this icon persists.

It does not show up as a disc, mobile device, USB device, etc. It is truly a phantom. When I right click on it, I get none of the options to modifiy it, or remove it.

I can create a shortcut to it, but the shortcut points to a registry key in the Windows/ CurrentVersion/Shell Extension/Cached branch. I delete the key and the iPhone is still there.

This is really annoying.

David
 

My Computer

System One

You must log in or register to reply here.
Back
Top