audio headphones driver issue

Gwen Savoie

New Member
I have a Vista Home premium 64bit operating system. I tried to use my Plantronics Audio 626 DSP headphones. I can see it under drivers but there's a yellow sign there. It says my driver for device is corrupt, etc.
However, I also have an xp operating system on another computer. No problem what so ever to use the headphones. I have searched everywhere to find a solution but have come up with nothing. I had windows do a search and it says that driver is up to date.

It seems no matter what headset I try to use - it won't recognize any of them. I had a Microsoft one before and same problem.
Does anyone have any suggestions?? Maybe there is a problem with my computer? I sent for repairs in June and ever since then no headphones will work. I also had my computer formatted went sent for repairs. Could they have done something when fixing other problems???
 

My Computer

Update the driver at the Company website.

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
www.guru3d.com/category/driversweeper/
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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