Connecting Samsung mobile phone

Hi and I'm not technical.
I am trying to restore some pics I took on my Samsung SGH-F480 mobile phone and then deleted. On the phone's own memory, not extension card. There's plenty of data recovery software but I need a drive letter for the phone on my PC or the software can't see it. I can connect the phone to my PC via USB and Samsung PC Studio 3 Phone Explorer sees my PC, but I can't make the PC see the phone. There is no conflict with any other drive letter I think - there is no other USB device attached. If I go into Windows Explorer there is no sign of attached device.
If I go into Windows Explorer/Computer/Manage/Storage/Disk Management I can see C drive, D drive (Hewlett Packard recovery), and E (DVD drive), but no sign of anything else, not even with no drive allocated.
But if I go into Computer Management/Device Management/USB controllers I can see a Samsung USB composite device driver.
Can I somehow make use of the fact that there is a driver there to allocate a drive letter?
 

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