BSoD on start up

IanRH

New Member
Have a BSoD on start up. Have managed to extract the minidump file as requested. Does this shed any light on the issue?

Many thanks
 

Attachments

  • Mini090711-01.zip
    90.7 KB · Views: 5

My Computer

System One

  • Manufacturer/Model
    Toshiba Equium A200-1VO
Welcome
This is the cause. Uninstall unsing the unistall tool from their website, if any
Use Microsoft Security Essentials instead
Trusteer Rapport | Trusteer
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Thank you. Will look at Essentials and the Rapport sites. Now please excuse a novice like me but, when you say, uninstall, I don't know which drivers to uninstall as I don't know which have been causing the issues. Also, do you mean Microsoft's uninstall site? Thanks
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Equium A200-1VO
OK Glad to give you the information that you need.
We want to be sure that we get all of Rapport. The best way to do this is to use the tool that they suggest to uninstall
So
Uninstall
Uninstalling Rapport | Trusteer. You are not uninstalling drivers, but the entire software
Then the next step is to go to the Security essentials site. Go there quickly as you are, now, not protected.
Microsoft Security Essentials - Free Antivirus for Windows
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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