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Dvd burner thinks it is a cd rom

  1. #1


    Join Date : Nov 2011
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    Dvd burner thinks it is a cd rom

    I have hp pavilion 6244 PC with a HL-dt-st-dvd rrw gsa hL30. I am running Vista Home Preminum 32 Bit.

    My problem is this it won't play any store bought dvds or burn anything any more.

    It will play a video I burn with it previously before this happen and cd if if play the song from picking them but not picking play an album.

    I have checked bios that's good
    I have reinstalled the driver several times
    The device manager say it is just a cd rom and I have tried playing in safe mode and still look at the device manager and it says it is just a cdrom.

    I have tried everything on HP's Mr fix it with nothing fixing it .
    I would understand that their something wrong with the dvd player other then I can play dvds burned on it from previous days.
    When I run mr fix it it doesn't say anything except that the media I put in it is not the correct media for fixing the problem.

    Any body got any ideas to try next????????????????????

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  2. #2
    MilesAhead's Avatar


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    Re: Dvd burner thinks it is a cd rom

    When you right click the drive in Device Manager and click Properties what's it say in DVD Region tab?

    Also try burning something with Imgburn See what it gives for an error message.

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  3. #3


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      Thread Starter

    Re: Dvd burner thinks it is a cd rom

    Part A of the 2 part question? What does it say in properties when I right click.It list my
    HL-DT-ST-DVDRRW GSA -H3OL ATA DEVICE
    Device Type: DVD/CD-ROM drives
    Manufacturer: (Standard- CD Rom Drives)
    Location: Location 0 (channel1,Target 0, Lun 0)

    Device status

    This device is working properly

    Of course there are four other windows and if you want them I will put all the information here.

    I have been reading where people have went out and bought New drives and still having the same problem. So I believe it is a software issue.

    When I look through the details list I get a lot of questions in my head that seem conflicting.
    Example-Under the details window Device description-Value sub window It list CD-ROM Drive
    When I update the driver or uninstall and then reinstall it comes back as
    Windows has determined the driver software for your device is up to date.
    and list it as CD-Rom Drive

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  4. #4


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      Thread Starter

    Re: Dvd burner thinks it is a cd rom

    Answer Par t b to the question you asked thanks for helping but still nothing.

    After nstalling the infra recorder burner it doesn't give me a option to burn a DVD for one . If I try to copy a dvd it just says failed in some manner. If I try to burn something any from my computer to a dvd it says creation failed I beleive is what it says

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  5. #5


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    Re: Dvd burner thinks it is a cd rom

    Try updating the driver.

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  6. #6
    MilesAhead's Avatar


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    Re: Dvd burner thinks it is a cd rom

    Quote Originally Posted by Designalife View Post
    Answer Par t b to the question you asked thanks for helping but still nothing.

    After nstalling the infra recorder burner it doesn't give me a option to burn a DVD for one . If I try to copy a dvd it just says failed in some manner. If I try to burn something any from my computer to a dvd it says creation failed I beleive is what it says
    Is there a Tab in Device Manager drive properties for DVD Region or no?

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  7. #7


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      Thread Starter

    Re: Dvd burner thinks it is a cd rom

    I am sorry I mis read you question. It is set to 1.

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  8. #8
    MilesAhead's Avatar


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    Re: Dvd burner thinks it is a cd rom

    I was just wondering if maybe it disappeared.
    Do you have Nero installed by any chance?
    The Nero InCD driver is notorious for causing problems.
    If you do have Nero I would get the removal tool and take it completely off.
    Then try burning an .iso with Imgburn.

    Also in the Imgburn Tools menu Drive submenu it has a command Check for Firmware update.

    There's the possibility the drive has a defect. I would go to the manufacturer's site and look for a diagnostic download. Imgburn should tell you what drive manufacturer it is. Look in Tools menu drive submenu for drive info.

    Or the last burn log should also have the info.

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  9. #9


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    Re: Dvd burner thinks it is a cd rom

    Thanks for the information I will look in to the manufacturer website.

    I was using Nero lite dvd burner and light scribe also for a while with no issues for couple years . But here recently I have uninstalled every burning program just trying to get the dvd player to play a regular dvd. Funny thing with that is I can get it to play a dvd that I burn ayear or so ago with out any problems or issue but can't get it to play anything else besides. Tomorrow another day it's 230 am here good night. Thanks again

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  10. #10
    MilesAhead's Avatar


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    Re: Dvd burner thinks it is a cd rom

    That's why I asked about the region code. Seems like it would play a disc burned with no region code. On the Nero it's not enough to uninstall. You have to run the removal tool as many times as it takes until all the vestiges and drivers are gone. I don't understand installing software like that but there are several products that have to publish removal tools since customers complain the uninstall is incomplete.

    I haven't run into a case exactly like yours which makes me suspect hardware. We won't know anything until a diagnostic is run.

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