Windows Vista Forums

No DVD after Factory restore of Vista
  1. 11 Apr 2012 #1


    cheesha

    Newbie
    Join Date : Apr 2012
    Posts : 1
    vista 32 bit
    Local Time: 07:03 AM

    No DVD after Factory restore of Vista

    HP Pavilion DV 6000. After a factory restore of Vista, the DVD player no longer shows up in "MY COMPUTER"



    I have replaced the drive. I have used CD Gone. I have gone to registry and looked to see if upper filters or lower filters were there <they weren't> so I couldn't delete that.

    I've looked in the Bios. Drive is enabled. I've looked in device manager. No drive is listed. Disk Mgt. shows no drive.

    My research indicates that it has been a problem in Vista operating systems. I am out of options.

    Any assistance would be greatly appreciated!

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  2. 12 Apr 2012 #2


    wither 3

    Senior Member


    Join Date : Dec 2011
    Posts : 1,599
    vista home premium
    Local Time: 07:03 AM


     

    Re: No DVD after Factory restore of Vista

    If the drive is shown and enabled in the BIOS, it sounds like you need to go to the Dell support site and download/install the driver.

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  3. 17 Apr 2012 #3
    ilikefree's Avatar
    ilikefree

    Senior Member



    Join Date : Jan 2010
    New Zealand
    Posts : 2,383
    Vista Home Premium 32bit.SP2
    Local Time: 11:03 PM
    newzealand

     

    Re: No DVD after Factory restore of Vista

    Set a restore point (IMPORTANT) then do this

    press Windows key and R
    Type regedit, and then click OK.
    If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
    In the navigation pane, locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    In the right pane, click UpperFilters.
    On the Edit menu, click Delete.
    When you are prompted to confirm the deletion, click Yes.
    In the right pane, click LowerFilters.
    On the Edit menu, click Delete.
    When you are prompted to confirm the deletion, click Yes.
    Exit Registry Editor.
    Restart the computer.

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
No DVD after Factory restore of Vista problems?
« Vista drivers not being installed | IDE DVD drive not showing in Vista »

Similar Threads
Thread Thread Starter Forum Replies Last Post
Windows Vista Inspiron 1420 Slow After Factory Restore Vene General Discussion 35 03 Mar 2011
How do I restore to Original Factory Settings with Vista? salah Vista performance & maintenance 2 12 Oct 2009
SATA Hard Drive Factory Full Capacity Restore - Vista 64Bit Caxtin Vista hardware & devices 12 03 Oct 2009
Restore Vista to Factory State Phoenix Goalie General Discussion 3 08 Aug 2009
Factory Restore CD Whitey Vista General 7 31 Oct 2008