Try this - Control Panel - Device Manager - CD/DVD - double click the device - Driver's Tab -
click Update Drivers (this will likely do nothing) - then RIGHT CLICK the drive - UNINSTALL -
REBOOT this will refresh the default driver stack. Even if drive is not shown continue below.
Then work your way through these - remember the drive could be bad, could have a loose
cable or slight corrosion on the contacts (usually for a laptop) and other issues.
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs http://support.microsoft.com/kb/314060
- a Mr Fixit
Manually try this fix if the 314060 Fixit did not work http://www.pchell.com/hardware/cd_drive_error_code_39.shtml
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs -
a Mr Fixit http://support.microsoft.com/kb/982116
The CD drive or the DVD drive does not work as expected on a computer that you upgraded
to Windows Vista http://support.microsoft.com/kb/929461
When you insert a CD or a DVD, Windows Vista may not recognize the disc http://support.microsoft.com/kb/939052
Your CD or DVD drive cannot read or write media - A Mr Fixit http://support.microsoft.com/gp/cd_dvd_drive_problems
CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows
Vista setup after booting from the DVD (AHCI) http://support.microsoft.com/kb/952951
CD-R drive or CD-RW drive is not recognized as a recordable device http://support.microsoft.com/kb/316529/
Hardware devices not detected or not working - A Mr Fixit http://support.microsoft.com/gp/hardware_device_problems
Another possibility is that the cables are loose. Remove ALL power, then check cables in both
ends. Remove and replace, do not just snug. For laptops you can often clean the power and
data contacts with a pencil eraser.
Some DVD drives do not use the Windows default drivers so check with the System maker and
device maker to see if there is firmware or drivers for you drive if needed.