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Found new hardware - unknown device
  1. #1


    jkj

    Newbie
    Join Date : Oct 2012
    Posts : 3
    32bit
    Local Time: 07:08 PM

    Found new hardware - unknown device

    After every boot my computer shows found new hardware although nothing new is installed. But few days back I had updated the system. I don't know if that's the reason because there is few days gap between these events. I have vista 32bit, Intel core 2 Duo processor 2.10 Ghz.
    Device manager shows an unknown device but when I click on reinstall driver windows cannot find anything.


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  2. #2
    kinghthood's Avatar

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    Join Date : Sep 2012
    Posts : 51
    win7 x64
    Local Time: 07:08 PM


     

    Re: Found new hardware - unknown device

    Hello,
    Are there any external devices connected to the computer?
    If yes, disconnect the device and check if unknown device there or not.

      My System SpecsSystem Spec

  3. #3


    jkj

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    Join Date : Oct 2012
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    32bit
    Local Time: 07:08 PM


      Thread Starter

    Re: Found new hardware - unknown device

    no external device is connected

      My System SpecsSystem Spec

  4. #4
    kinghthood's Avatar

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    Local Time: 07:08 PM


     

    Re: Found new hardware - unknown device

    Where exactly do you see "unknown device"
    Is it in device manager?

    Also could you provide the make of your computer.

      My System SpecsSystem Spec

  5. #5


    jkj

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    Join Date : Oct 2012
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    Local Time: 07:08 PM


      Thread Starter

    Re: Found new hardware - unknown device

    I use sony vaio . there's unknown device folder in device manager between network adapters and portable devices

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  6. #6
    kinghthood's Avatar

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    Join Date : Sep 2012
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    win7 x64
    Local Time: 07:08 PM


     

    Re: Found new hardware - unknown device

    Please provide the device ID for unknown device

    Go to Device manager and right click on the unknown device and click properties-> go to details tab and please provide the Device ID.
    In the dropdown menu, choose "Device Instance ID" to get the device ID.

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  7. #7
    kinghthood's Avatar

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    Re: Found new hardware - unknown device

    Also,

    Try to install Sony Corporation - Input - Sony Firmware Extension Parser Device from support website of sony and select the correct model number of the computer. http://esupport.sony.com/US/p/select-system.pl?

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  8. #8
    Madhur B's Avatar

    Dell Social Media Team
    Join Date : Sep 2012
    Hyderabad
    Posts : 343
    win7 Ultimate x32 bit
    Local Time: 07:08 PM
    india

     

    Re: Found new hardware - unknown device

    Hi jkj,

    In case if the steps mentioned by kinghthood do not work then, try to do a system restore. Providing the link to do system restore on the computer: System Restore - How to

    Then check if the “unknown device” is available or not.

    For any further questions in future please feel free to contact us.

      My System SpecsSystem Spec

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