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Vista - A connection attempt failed...

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Old 07-12-2008   #1 (permalink)


Vista Premium x64
 
 

A connection attempt failed...

Yesterday Windows Update installed Definition Update for Windows Defender - KB915597 (Definition 1.37.579.0) and asked that my computer was restarted.

After re-booting I tried to connect to the internet to play Lord of the Rings Online and I could not. I have a dial-up connection (only thing available still where i live) and I kept on getting the message:

Connecting... verifying user name and password
Error 1717: Unknown interface

I phoned my ISP and after creating a new connection and rebooting the comp with everything disabled in msconfig/startup I was able to connect. After that I re-enabled everything I needed again and internet still connected no problem but when I try to play LOTRO I get the message in the launcher: A connection attempt failed and it keeps on retrying to connect but it always fails.

I checked my Firewall and my lotro client is in the approved applications. I tried Turbine LOTRO support and asked them what to do and if I should do a system restore and they said it might not be a bad idea.

Any suggestions here? Is a system restore necessary? Or should I try to uninstall that latest security update? Anybody else have problems after that update?

My System SpecsSystem Spec
Old 07-12-2008   #2 (permalink)


Vista home premium 64 bit
 
 

Re: A connection attempt failed...

try turning off the firewall.
My System SpecsSystem Spec
Old 07-12-2008   #3 (permalink)


Vista Premium x64
 
 

Re: A connection attempt failed...

I'll try that after work as soon as I get home and will let you know. Thanks
My System SpecsSystem Spec
Old 07-12-2008   #4 (permalink)


Vista Premium x64
 
 

I turned off the firewall and I still can't connect.

I'm going to see if I can un-install that last Windows Security update. Please let me know if you have any other suggestion.

I'm pretty sure the Windows update is the source of the problem because I could connect fine just before it installed.

Here is the description of the update... looks like I'm stuck with it. So what now? Do I need to do the System Restore?

----------------------------------------------------------
Definition Update for Windows Defender - KB915597 (Definition 1.37.579.0)

Installation date: ‎2008-‎07-‎11 15:13

Installation status: Successful

Update type: Important

Install this update to revise the definition files used to detect spyware and other potentially unwanted software. Once you have installed this item, it cannot be removed.

------------------------------------------------------------------
My System SpecsSystem Spec
Old 07-13-2008   #5 (permalink)


Vista home premium 64 bit
 
 

Re: A connection attempt failed...

If turning off the security update does not work try a restore point.
If all else fails reinstall the game.
My System SpecsSystem Spec
Old 07-13-2008   #6 (permalink)


Vista Premium x64
 
 

Re: A connection attempt failed...

Ok, I'll try a system restore *cringes*.

Re-install the game? On dial-up? You have to be kidding... It will take me a week to download all the updates!!!
My System SpecsSystem Spec
Old 07-14-2008   #7 (permalink)


Vista Premium x64
 
 

Re: A connection attempt failed...

So I go home after work last night ready to do the system restore but decide to try the game one last time to see if it can connect. I have tried many times the past 2 days and no go. I also know the problem was on my end because everybody else was connecting. But WOW! The game connected!!!!

I have no idea what happened??? I'm totally confused. I am getting quite a bit of lag (more than usual) but that could be the fault of my ISP... We'll see.

Anyway if you were the one to remotely fix my problem Roy69, THANKS!!!

Seriously, thank you for your time and advice.
My System SpecsSystem Spec
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