Video Crashes (bik files)

ph34rt3hclm

New Member
Alright, I have another problem or rather I should say I have found the root of my previous problem. .bik files will randomly crash my system... This makes no sense, at first it was the witcher that did it, now overlord does it once in a while as well. It does not allways happen when u play a .bik file. I have no Idea why it is doing this. has anyone run into this yet? I could really use a hand on this one.

including my dadiag, in hopes that someone knows whats up.
I just updated to 8.8 catalyst and drivers overlord started at that point, but the witcher has been doing all throughout. I keep bashing my head in and running in circles not finding anyone with a similar problem.

Thanks in advance for the help!
 

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My Computer

System One

  • CPU
    Quad CPU Q9550 @ 2.83GHz
    Motherboard
    P5E3 Deluxe
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    4094MB ocz DDR 3 @1333
    Graphics Card(s)
    ATI Radeon HD 3870 1GB
    Hard Drives
    2 500gb SATAs
Go here, dl and run this, then post the results: http://www.vistax64.com/tutorials/176785-vistaforums-sysinfo-tool.html

I doubt very much your issue is related to .bik files. The number of games that contain .biks is large, at least 4,000. If Vista did have an issue with .bik files, not only would it be common knowledge, but it would have been fixed by now.
 

My Computer

System One

  • Manufacturer/Model
    Fumz' Flux-Capacitor
    CPU
    E8400
    Motherboard
    DFI LP DK P35-T2RS
    Memory
    4GB G.Skill PC-1066
    Graphics Card(s)
    eVGA 8800 GTS
    Sound Card
    X-Fi XtremeGamer
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    500GB W.D. RE2 Primary
    1TB W.D. Caviar GP WD10EACS
    PSU
    PC Power & Cooling Silencer 610
    Case
    Lian Li Lancool K62
    Cooling
    Thermalright Ultima-90/S-Flex 120mm
    Keyboard
    MS Natural Elite 4000 Ergonomic
    Mouse
    Logitech G5
    Internet Speed
    2.5MB/430
    Other Info
    D-Link DGL 4500
As soon as i get home tonight I'll do so.
 

My Computer

System One

  • CPU
    Quad CPU Q9550 @ 2.83GHz
    Motherboard
    P5E3 Deluxe
    Memory
    4094MB ocz DDR 3 @1333
    Graphics Card(s)
    ATI Radeon HD 3870 1GB
    Hard Drives
    2 500gb SATAs
Just got in! Ran the tool here is the output, as an attachment. Thanks for looking this over!

((on a side note I love the sig!))
 

Attachments

  • Sysinfo - 25082008 1029 ph34rt3hclm.txt
    78.8 KB · Views: 315

My Computer

System One

  • CPU
    Quad CPU Q9550 @ 2.83GHz
    Motherboard
    P5E3 Deluxe
    Memory
    4094MB ocz DDR 3 @1333
    Graphics Card(s)
    ATI Radeon HD 3870 1GB
    Hard Drives
    2 500gb SATAs
This is rather large and will take some time to go through. In the meantime, are you running the game as admin? Do you have the latest DirectX updates?


**edit**

Do you have your anti-virus enabled when you're gaming? I ask because Norton is pretty big and clunky, and if you haven't told it to not scan your game's folder, it may be potentially messing you up?
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Fumz' Flux-Capacitor
    CPU
    E8400
    Motherboard
    DFI LP DK P35-T2RS
    Memory
    4GB G.Skill PC-1066
    Graphics Card(s)
    eVGA 8800 GTS
    Sound Card
    X-Fi XtremeGamer
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    500GB W.D. RE2 Primary
    1TB W.D. Caviar GP WD10EACS
    PSU
    PC Power & Cooling Silencer 610
    Case
    Lian Li Lancool K62
    Cooling
    Thermalright Ultima-90/S-Flex 120mm
    Keyboard
    MS Natural Elite 4000 Ergonomic
    Mouse
    Logitech G5
    Internet Speed
    2.5MB/430
    Other Info
    D-Link DGL 4500
Yes running all games as admin.
Also I generally run them in Xp sp II compatibility.
Norton is turned off, and is only used for system full scans.

To my knowledge I have the latest directX, i had to download 9 from Microsoft the other day. I'm not sure about DX10 though. I'll check when I'm home again today.


-------------------------Below was added
I have downloaded Rad tools to play the .bik files. doing so has resulted in most of them playing. however some of them stall the system, the failures seem random, since i can play them in no order 50 times before it dies. or I can start up one and it kill it instantly.
I played a video with rad tools, that was playing in overlord at the time of a such a crash, and it ran no problem. this is screaming video, and or overlays to me.
 

My Computer

System One

  • CPU
    Quad CPU Q9550 @ 2.83GHz
    Motherboard
    P5E3 Deluxe
    Memory
    4094MB ocz DDR 3 @1333
    Graphics Card(s)
    ATI Radeon HD 3870 1GB
    Hard Drives
    2 500gb SATAs
I think we're talking about two different things here? What I'm talking about are the .bik files that are included in games; the game's intro movies, splash screens, advertising for the developers, etc etc. After I've seen them, I usually either delete all the .biks from the game's movie folder, or if the game requires them, I just rename the extension with a meaningless term, like .bik.blah.

I get the impression this isn't what you're talking about? I've never heard of a game that, in the middle of a map or level, asks or allows you to just sit there and watch a movie? Perhaps if you could clarify what exactly it is you're referring to?
 

My Computer

System One

  • Manufacturer/Model
    Fumz' Flux-Capacitor
    CPU
    E8400
    Motherboard
    DFI LP DK P35-T2RS
    Memory
    4GB G.Skill PC-1066
    Graphics Card(s)
    eVGA 8800 GTS
    Sound Card
    X-Fi XtremeGamer
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    500GB W.D. RE2 Primary
    1TB W.D. Caviar GP WD10EACS
    PSU
    PC Power & Cooling Silencer 610
    Case
    Lian Li Lancool K62
    Cooling
    Thermalright Ultima-90/S-Flex 120mm
    Keyboard
    MS Natural Elite 4000 Ergonomic
    Mouse
    Logitech G5
    Internet Speed
    2.5MB/430
    Other Info
    D-Link DGL 4500
I am talking about the .bik files, the intro's and splash screens are killing operation.

The team that developed .bik, has a player, its called rad tools, you can wacth .biks all you want with it. Thats why I downloaded it, I wanted to see if the game was having issues or if it was movie play back in general. when played externally from a game they also can cause a lock up. hence why I am stumped.
 

My Computer

System One

  • CPU
    Quad CPU Q9550 @ 2.83GHz
    Motherboard
    P5E3 Deluxe
    Memory
    4094MB ocz DDR 3 @1333
    Graphics Card(s)
    ATI Radeon HD 3870 1GB
    Hard Drives
    2 500gb SATAs
What happens if you rename the .biks so they never get a chance to play? If there's a problem with them, and I'm sort of stumped as to why that would be too, renaming the extension would bypassing whatever issue the .biks were causing... or at least demonstrate there were never the problem in the first place?

btw, you've got to go to the control panel/appearance and personalization/folder options/view tab and uncheck hide file extensions in order for this to work.
 

My Computer

System One

  • Manufacturer/Model
    Fumz' Flux-Capacitor
    CPU
    E8400
    Motherboard
    DFI LP DK P35-T2RS
    Memory
    4GB G.Skill PC-1066
    Graphics Card(s)
    eVGA 8800 GTS
    Sound Card
    X-Fi XtremeGamer
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    500GB W.D. RE2 Primary
    1TB W.D. Caviar GP WD10EACS
    PSU
    PC Power & Cooling Silencer 610
    Case
    Lian Li Lancool K62
    Cooling
    Thermalright Ultima-90/S-Flex 120mm
    Keyboard
    MS Natural Elite 4000 Ergonomic
    Mouse
    Logitech G5
    Internet Speed
    2.5MB/430
    Other Info
    D-Link DGL 4500
I have already removed the .biks from my game folders, and they run fine without them. With them the games crash. that lead me to believe that the .biks were causing the said crash.

I have no Idea why that would be the case. I don't like not having the ability to watch in game cut scenes, especially with games like the witcher where the vo is done by the game.

Yea its a bull**** issue but I paid for a product and I'd like to know how the damn game ends and watch the action unfold for myself.

Just going to chalk this up to ghosts in vista and be done with it....
 

My Computer

System One

  • CPU
    Quad CPU Q9550 @ 2.83GHz
    Motherboard
    P5E3 Deluxe
    Memory
    4094MB ocz DDR 3 @1333
    Graphics Card(s)
    ATI Radeon HD 3870 1GB
    Hard Drives
    2 500gb SATAs
What do the devs of the Witcher say about this; anything? If I read anything that is relevant I'll get back to you, but, I'm not doubting you or your thought process, it's just that I haven't experienced anything like this yet so I can't say it's a Vista problem, per se.
 

My Computer

System One

  • Manufacturer/Model
    Fumz' Flux-Capacitor
    CPU
    E8400
    Motherboard
    DFI LP DK P35-T2RS
    Memory
    4GB G.Skill PC-1066
    Graphics Card(s)
    eVGA 8800 GTS
    Sound Card
    X-Fi XtremeGamer
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    500GB W.D. RE2 Primary
    1TB W.D. Caviar GP WD10EACS
    PSU
    PC Power & Cooling Silencer 610
    Case
    Lian Li Lancool K62
    Cooling
    Thermalright Ultima-90/S-Flex 120mm
    Keyboard
    MS Natural Elite 4000 Ergonomic
    Mouse
    Logitech G5
    Internet Speed
    2.5MB/430
    Other Info
    D-Link DGL 4500
I'll see if i can get the devs to look at it when i get home. I know thye have a dev section on their forums, I'll start there!
 

My Computer

System One

  • CPU
    Quad CPU Q9550 @ 2.83GHz
    Motherboard
    P5E3 Deluxe
    Memory
    4094MB ocz DDR 3 @1333
    Graphics Card(s)
    ATI Radeon HD 3870 1GB
    Hard Drives
    2 500gb SATAs
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