Vista - Problem with installing directx update.

Nitrius · 08-26-2008

Okay, the other day i decided to do a reinstall of vista ultimate x64, i also decided to try to run with UAC on for a change.

The problem is the DirectX Web Installer from the Microsoft site, it won't install:

Quote:

Installing components:
Initializing...

And then i get an error saying:

Quote:

An internal error occurred. Please refer to DXError.log and DirectX.log in your Windows folder to determine problem.

So i check out those files, and they say:
DirectX.log

Quote:

08/26/08 12:26:05: DXWSetup: ***** DXWSETUP *****
08/26/08 12:26:05: DXWSetup: WinMain()
08/26/08 12:26:05: DXWSetup: IsIA64(): not IA64.
08/26/08 12:26:05: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup.dll
08/26/08 12:26:05: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup.dll
08/26/08 12:26:05: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup32.dll
08/26/08 12:26:05: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup32.dll
08/26/08 12:26:05: DXWSetup: GetDXVersion(): Unable to get RC string from registry.
08/26/08 12:26:05: DXWSetup: DirectX Version: 4.09.00.0904.00
08/26/08 12:26:05: DXWSetup: Setup Version: 4.09.00.0904.00
08/26/08 12:26:05: DXWSetup: A newer version of DirectX have been installed already.
08/26/08 12:26:05: dsetup32: IsWow64(): running on Wow64.
08/26/08 12:26:07: DXWSetup: CDXWSetup::CDXWSetup()
08/26/08 12:26:07: DXWSetup: CDXWSetup:

ownloadDXUpdate()
08/26/08 12:26:07: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x1, SubStatus = 0x0
08/26/08 12:26:07: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
08/26/08 12:26:07: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x2, SubStatus = 0x0
08/26/08 12:26:07: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
08/26/08 12:26:07: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = %DirectX_Setup%
08/26/08 12:26:07: DXWSetup: OnComponentProgress(): Phase = 0, Progress = 0
08/26/08 12:26:08: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0x0, Phase = 9, str = %DirectX_Setup%, status = 0x0
08/26/08 12:26:08: DXWSetup: OnStopInstall(): hr = 0x0, str = (null), status = 0x0
08/26/08 12:26:08: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
08/26/08 12:26:08: DXWSetup: WM_APP_DOWNLOADDXUPDATE
08/26/08 12:26:08: DXWSetup: CDXWSetup::InitInstallEngine()
08/26/08 12:26:08: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
08/26/08 12:26:08: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
08/26/08 12:26:08: DXWSetup: WM_APP_ENDDOWNLOAD
08/26/08 12:26:09: DXWSetup: CDXWSetup::~CDXWSetup()
08/26/08 12:26:10: DXWSetup: CreatePropertySheet() returns -9.
08/26/08 12:26:10: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup.dll.
08/26/08 12:26:10: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup32.dll.

DXError.log

Quote:

--------------------
[08/26/08 12:26:08] module: DXWSetup(Jul 31 2008), file: dxwsetup.cpp, line: 219, function: CDXWSetup::InitInstallEngine

Sections are not initialized.

--------------------
[08/26/08 12:26:08] module: DXWSetup(Jul 31 2008), file: psheets.cpp, line: 472, function: PreinstDlgProc

CDXWSetup::InitInstallEngine() failed.

Am pretty sure it's UAC messing up, it doesn't allow the installer to check the system32 folder or whatever. I've tried going into safe mode with networking activated, and there i can install the update without any problem. But i don't want to boot to safe mode everytime i want to do something similar.

So what can i do? Beside turning UAC off, but if that's the only way, then I'll guess that what am gonna do.

Edit: Using the DirectX Redist works.
Edit2: Yes, I've tried the "Run as administrator" option.

**rtt_77388** · 08-26-2008

I sometimes have to turn UAC off temporarily to do some things. I found that startup program settings (allow to run and ask each time) will not save with UAC on. You might try and download the full update and redo it as opposed to using the web installer.

Nitrius · 08-26-2008

Thanks for the answer. I used the DirectX Redist(the whole thing) and it installed fine, so i got up to date directx now. I just wanted the web installer to work, but it seems the only way is to boot into safe mode or turn UAC off.

So i guess when you try to install something and it does not work, one should just try with UAC off or boot to safe mode? Reason am asking is because I've heard bad things about switching UAC on and off, because things can get installed at different locations and so forth, so they won't work?

Edit: As @Brink informed me about in another thread, he mentioned an built-in administrator account, that you can enable, which does not have any restrictions. I'll guess using that when you face problem with UAC not allowing you to do stuff, can also be an option?

08-26-2008	#1
Nitrius Vista x64 Ultimate SP1 19 posts	Problem with installing directx update. Okay, the other day i decided to do a reinstall of vista ultimate x64, i also decided to try to run with UAC on for a change. The problem is the DirectX Web Installer from the Microsoft site, it won't install: Quote: Installing components: Initializing... And then i get an error saying: Quote: An internal error occurred. Please refer to DXError.log and DirectX.log in your Windows folder to determine problem. So i check out those files, and they say: DirectX.log Quote: 08/26/08 12:26:05: DXWSetup: *** DXWSETUP *** 08/26/08 12:26:05: DXWSetup: WinMain() 08/26/08 12:26:05: DXWSetup: IsIA64(): not IA64. 08/26/08 12:26:05: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup.dll 08/26/08 12:26:05: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup.dll 08/26/08 12:26:05: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup32.dll 08/26/08 12:26:05: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup32.dll 08/26/08 12:26:05: DXWSetup: GetDXVersion(): Unable to get RC string from registry. 08/26/08 12:26:05: DXWSetup: DirectX Version: 4.09.00.0904.00 08/26/08 12:26:05: DXWSetup: Setup Version: 4.09.00.0904.00 08/26/08 12:26:05: DXWSetup: A newer version of DirectX have been installed already. 08/26/08 12:26:05: dsetup32: IsWow64(): running on Wow64. 08/26/08 12:26:07: DXWSetup: CDXWSetup::CDXWSetup() 08/26/08 12:26:07: DXWSetup: CDXWSetup:ownloadDXUpdate() 08/26/08 12:26:07: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x1, SubStatus = 0x0 08/26/08 12:26:07: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0 08/26/08 12:26:07: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x2, SubStatus = 0x0 08/26/08 12:26:07: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0 08/26/08 12:26:07: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = %DirectX_Setup% 08/26/08 12:26:07: DXWSetup: OnComponentProgress(): Phase = 0, Progress = 0 08/26/08 12:26:08: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0x0, Phase = 9, str = %DirectX_Setup%, status = 0x0 08/26/08 12:26:08: DXWSetup: OnStopInstall(): hr = 0x0, str = (null), status = 0x0 08/26/08 12:26:08: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0 08/26/08 12:26:08: DXWSetup: WM_APP_DOWNLOADDXUPDATE 08/26/08 12:26:08: DXWSetup: CDXWSetup::InitInstallEngine() 08/26/08 12:26:08: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized. 08/26/08 12:26:08: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed. 08/26/08 12:26:08: DXWSetup: WM_APP_ENDDOWNLOAD 08/26/08 12:26:09: DXWSetup: CDXWSetup::~CDXWSetup() 08/26/08 12:26:10: DXWSetup: CreatePropertySheet() returns -9. 08/26/08 12:26:10: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup.dll. 08/26/08 12:26:10: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup32.dll. DXError.log Quote: -------------------- [08/26/08 12:26:08] module: DXWSetup(Jul 31 2008), file: dxwsetup.cpp, line: 219, function: CDXWSetup::InitInstallEngine Sections are not initialized. -------------------- [08/26/08 12:26:08] module: DXWSetup(Jul 31 2008), file: psheets.cpp, line: 472, function: PreinstDlgProc CDXWSetup::InitInstallEngine() failed. Am pretty sure it's UAC messing up, it doesn't allow the installer to check the system32 folder or whatever. I've tried going into safe mode with networking activated, and there i can install the update without any problem. But i don't want to boot to safe mode everytime i want to do something similar. So what can i do? Beside turning UAC off, but if that's the only way, then I'll guess that what am gonna do. Edit: Using the DirectX Redist works. Edit2: Yes, I've tried the "Run as administrator" option. Last edited by Nitrius; 08-26-2008 at 06:45 AM..
My System Specs

08-26-2008	#2
rtt_77388 Vista Home Premium x64 102 posts	Re: Problem with installing directx update. I sometimes have to turn UAC off temporarily to do some things. I found that startup program settings (allow to run and ask each time) will not save with UAC on. You might try and download the full update and redo it as opposed to using the web installer.
My System Specs

08-26-2008	#3
Nitrius Vista x64 Ultimate SP1 19 posts	Re: Problem with installing directx update. Thanks for the answer. I used the DirectX Redist(the whole thing) and it installed fine, so i got up to date directx now. I just wanted the web installer to work, but it seems the only way is to boot into safe mode or turn UAC off. So i guess when you try to install something and it does not work, one should just try with UAC off or boot to safe mode? Reason am asking is because I've heard bad things about switching UAC on and off, because things can get installed at different locations and so forth, so they won't work? Edit: As @Brink informed me about in another thread, he mentioned an built-in administrator account, that you can enable, which does not have any restrictions. I'll guess using that when you face problem with UAC not allowing you to do stuff, can also be an option? Last edited by Nitrius; 08-27-2008 at 11:00 AM..
My System Specs

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