DX Device Capabilities Error

I recently downloaded the trial version of Hell's Kitchen from various sites (Big Fish Games, iWin, etc.) but get the same error from all the downloads when I click play game.

Error reads as follows: (DX error: - 2005530518) could not get DX device capabilities l:\projects\gamefabric\windows\library\c... (70)

I've installed the latest DirectX 10 from the Microsoft website.

I also ran DXDiag to find graphics card info and updated the driver.
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DXDiag Info:

System Information
------------------
Time of this report: 2/13/2009, 21:09:11
Machine name: IBM
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
Language: English (Regional Setting: English)
System Manufacturer: IBM
System Model: 2366N42
BIOS: PhoenixBIOS 4.0 Release 6.0 for IBM ThinkPad
Processor: Mobile Intel(R) Pentium(R) 4 - M CPU 1.80GHz, ~1.8GHz
Memory: 766MB RAM
Page File: 918MB used, 882MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

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DxDiag Notes
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Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
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Card name: Standard VGA Graphics Adapter
Manufacturer: (Standard display types)
Chip type: ATI MOBILITY RADEON 7500
DAC type: 8 bit
Device Key: Enum\PCI\VEN_1002&DEV_4C57&SUBSYS_05171014&REV_00
Display Memory: n/a
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 1024 x 768 (16 bit) (1Hz)
Monitor:
Driver Name: vga
Driver Version: 6.00.6001.18000 (English)
DDI Version: unknown
Driver Attributes: Final Retail
Driver Date/Size: 1/19/2008 00:52:08, 10752 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-0F17-11CF-F435-6632AFC2CB35}
Vendor ID: 0x1002
Device ID: 0x4C57
SubSys ID: 0x05171014
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel:
Deinterlace Caps: n/a
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available
-----------------------------------------------------------------------------
I am running Windows Vista Home Premium 32bit on an IBM ThinkPad

Any help would be greatly appreciated.

Hi Jenniferivy,

The developer of this application has made an error during programming, Unfortunatly he is the only person capable of fixing the problem since its his soure-code

Steven

So that means it's the game and not my specs? Darn, I was really looking forward to trying this game out.

jenniferivy said:

So that means it's the game and not my specs? Darn, I was really looking forward to trying this game out.

Click to expand...

before you go, ive just noticed that your DirectX diagnostic log is showing your graphics card as a standard vga graphics adaptor. You need to install your graphics card before you try and play a game. DirectX features wont be running unless its installed.

jenniferivy said:

Card name: Standard VGA Graphics Adapter
Manufacturer: (Standard display types)
Chip type: ATI MOBILITY RADEON 7500
DAC type: 8 bit

Click to expand...

i would download and install the graphics driver from IBM 's website, i need to know the exact model of your notebook for the correct driver.
http://www-307.ibm.com/pc/support/s...s/browseByProductLandingPage.vm&validate=true

before you go, ive just noticed that your DirectX diagnostic log is showing your graphics card as a standard vga graphics adaptor. You need to install your graphics card before you try and play a game. DirectX features wont be running unless its installed.

i would download and install the graphics driver from IBM 's website, i need to know the exact model of your notebook for the correct driver.
IBM Personal computing support - Browse by product

Click to expand...

It's an IBM ThinkPad T30 (not sure how to find more info on that).
I went to Lenovo Support and Downloads but can't find a driver for a graphics card.
How do I go about installing the card?
Thanks for your help. :D

I just found the driver I think I need.
It's for the ATI Mobile Radeon 7500 and says it's an update for Vista on the ThinkPad T30. I'm going to download that and hope for the best.
Thanks! :D

jenniferivy said:

I just found the driver I think I need.
It's for the ATI Mobile Radeon 7500 and says it's an update for Vista on the ThinkPad T30. I'm going to download that and hope for the best.
Thanks! :D

Click to expand...

good luck jennifer, hopefully that would solve your problem, you know where we are if it hasnt ok.

Problem not solved, unfortunately. I think the problem lies somewhere within Vista and the graphics card on my laptop. It seems they haven't made a suitable driver for both the older version of the Mobility Radeon that I use AND Vista. Hopefully they will, otherwise I might be forced to "downgrade" to Windows XP which seemed to give me less problems when I ran it.