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| | #1 (permalink) |
| Vista Home Premium 32bit | DX Device Capabilities Error I recently downloaded the trial version of Hell's Kitchen from various sites (Big Fish Games, iWin, etc.) but get the same error from all the downloads when I click play game. Error reads as follows: (DX error: - 2005530518) could not get DX device capabilities l:\projects\gamefabric\windows\library\c... (70) I've installed the latest DirectX 10 from the Microsoft website. I also ran DXDiag to find graphics card info and updated the driver. ------------------------------------------------------------------- DXDiag Info: System Information ------------------ Time of this report: 2/13/2009, 21:09:11 Machine name: IBM Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612) Language: English (Regional Setting: English) System Manufacturer: IBM System Model: 2366N42 BIOS: PhoenixBIOS 4.0 Release 6.0 for IBM ThinkPad Processor: Mobile Intel(R) Pentium(R) 4 - M CPU 1.80GHz, ~1.8GHz Memory: 766MB RAM Page File: 918MB used, 882MB available Windows Dir: C:\Windows DirectX Version: DirectX 10 DX Setup Parameters: Not found DxDiag Version: 6.00.6001.18000 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: Standard VGA Graphics Adapter Manufacturer: (Standard display types) Chip type: ATI MOBILITY RADEON 7500 DAC type: 8 bit Device Key: Enum\PCI\VEN_1002&DEV_4C57&SUBSYS_05171014&REV_00 Display Memory: n/a Dedicated Memory: n/a Shared Memory: n/a Current Mode: 1024 x 768 (16 bit) (1Hz) Monitor: Driver Name: vga Driver Version: 6.00.6001.18000 (English) DDI Version: unknown Driver Attributes: Final Retail Driver Date/Size: 1/19/2008 00:52:08, 10752 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-0F17-11CF-F435-6632AFC2CB35} Vendor ID: 0x1002 Device ID: 0x4C57 SubSys ID: 0x05171014 Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: Deinterlace Caps: n/a DDraw Status: Not Available D3D Status: Not Available AGP Status: Not Available ----------------------------------------------------------------------------- I am running Windows Vista Home Premium 32bit on an IBM ThinkPad Any help would be greatly appreciated. |
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| | #2 (permalink) |
| Windows Vista™ Ultimate | Re: DX Device Capabilities Error Hi Jenniferivy, The developer of this application has made an error during programming, Unfortunatly he is the only person capable of fixing the problem since its his soure-code ![]() Steven |
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| | #3 (permalink) |
| Vista Home Premium 32bit | Re: DX Device Capabilities Error So that means it's the game and not my specs? Darn, I was really looking forward to trying this game out. |
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| | #4 (permalink) |
| Vista Home Premium x64 | Re: DX Device Capabilities Error Quote: Originally Posted by jenniferivy Card name: Standard VGA Graphics Adapter Manufacturer: (Standard display types) Chip type: ATI MOBILITY RADEON 7500 DAC type: 8 bit http://www-307.ibm.com/pc/support/si...&validate=true |
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| | #5 (permalink) |
| Vista Home Premium 32bit | Re: DX Device Capabilities Error Quote: before you go, ive just noticed that your DirectX diagnostic log is showing your graphics card as a standard vga graphics adaptor. You need to install your graphics card before you try and play a game. DirectX features wont be running unless its installed. i would download and install the graphics driver from IBM 's website, i need to know the exact model of your notebook for the correct driver. IBM Personal computing support - Browse by product I went to Lenovo Support and Downloads but can't find a driver for a graphics card. How do I go about installing the card? Thanks for your help. |
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| | #6 (permalink) |
| Vista Home Premium 32bit | Re: DX Device Capabilities Error I just found the driver I think I need. It's for the ATI Mobile Radeon 7500 and says it's an update for Vista on the ThinkPad T30. I'm going to download that and hope for the best. Thanks! |
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| | #7 (permalink) |
| Vista Home Premium x64 | Re: DX Device Capabilities Error good luck jennifer, hopefully that would solve your problem, you know where we are if it hasnt ok. |
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| | #8 (permalink) |
| Vista Home Premium 32bit | Re: DX Device Capabilities Error Problem not solved, unfortunately. I think the problem lies somewhere within Vista and the graphics card on my laptop. It seems they haven't made a suitable driver for both the older version of the Mobility Radeon that I use AND Vista. Hopefully they will, otherwise I might be forced to "downgrade" to Windows XP which seemed to give me less problems when I ran it. |
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