Vista - Command and conquer 3 Tiberium wars playing problem

**Orange Bud** · 07-11-2009

I bought CNC3 a few days ago and installed it. Installation went perfect but when i tried to play it, i got an error that looks exactly like this, "Please make sure you have DirectX9.0 or higher installed. Also verify that your video card meets the minimum requirements and that you do not have hardware acceleration disabled in the Display control panel."

I have a HP Pavilion 1275mx dv4.

1) Why cant i play it?
2) How do i fix it?
3) Where is "harware acceleration" at in the control panel?

EDIT:: System specs are...

------------------
System Information
------------------
Time of this report: 7/11/2009, 13:19:44
Machine name: OWNER-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_ldr.090302-1506)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv4 Notebook PC
BIOS: Default System BIOS
Processor: AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-80 (2 CPUs), ~2.1GHz
Memory: 3836MB RAM
Page File: 2393MB used, 5504MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Sound Tab 5: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: ATI Radeon HD 3200 Graphics
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon HD 3200 Graphics (0x9612)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9612&SUBSYS_30FB103C&REV_00
Display Memory: 1916 MB
Dedicated Memory: 253 MB
Shared Memory: 1662 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: atidxx32,atidxx64.dll,atiumdag,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
Driver Version: 7.15.0010.0163 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 12/10/2008 07:55:10, 2340352 bytes
WHQL Logo'd: Yes

**stoneys-nutz** · 07-11-2009

Hello Orange Bud,
It's more likely to be a DirectX issue.
You can check hardware acceleration in the graphic cards control panel.
When you installed the game, did it give you an option to install DirectX ?.
Your system more than meets the game requirements, so it should be fixable.

**kword88** · 07-11-2009

also try updating your graphics driver.

**Orange Bud** · 07-12-2009

Quote: Originally Posted by stoneys-nutz

Hello Orange Bud,
It's more likely to be a DirectX issue.
You can check hardware acceleration in the graphic cards control panel.
When you installed the game, did it give you an option to install DirectX ?.
Your system more than meets the game requirements, so it should be fixable.

But i have DX10 so it shouldnt be that. No, it did not ask me to install anything, it asked for a chat room thing but i said no to it.

There are no updates for my graphics card.

**stoneys-nutz** · 07-13-2009

Is this your installed driver ?.

Drivers & Tools | GAME.AMD.COM

**MrNeeds** · 07-13-2009

Quote: Originally Posted by Orange Bud

Quote: Originally Posted by stoneys-nutz

Hello Orange Bud,
It's more likely to be a DirectX issue.
You can check hardware acceleration in the graphic cards control panel.
When you installed the game, did it give you an option to install DirectX ?.
Your system more than meets the game requirements, so it should be fixable.

But i have DX10 so it shouldnt be that. No, it did not ask me to install anything, it asked for a chat room thing but i said no to it.

There are no updates for my graphics card.

you may have directx 10 installed on vista, but older games use directx9 not directx 10, please install directx that is bundled with the game (located X:/DirectX/DXSETUP.exe, X being your cd/dvd drive) or download DirectX9.0C here > DirectX9.0c, this will solve all your issues.

**Orange Bud** · 07-13-2009

k ill try

07-11-2009	#1 (permalink)
Orange Bud Vista Home Premium 64bit 9 posts	Command and conquer 3 Tiberium wars playing problem I bought CNC3 a few days ago and installed it. Installation went perfect but when i tried to play it, i got an error that looks exactly like this, "Please make sure you have DirectX9.0 or higher installed. Also verify that your video card meets the minimum requirements and that you do not have hardware acceleration disabled in the Display control panel." I have a HP Pavilion 1275mx dv4. 1) Why cant i play it? 2) How do i fix it? 3) Where is "harware acceleration" at in the control panel? EDIT:: System specs are... ------------------ System Information ------------------ Time of this report: 7/11/2009, 13:19:44 Machine name: OWNER-PC Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_ldr.090302-1506) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Pavilion dv4 Notebook PC BIOS: Default System BIOS Processor: AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-80 (2 CPUs), ~2.1GHz Memory: 3836MB RAM Page File: 2393MB used, 5504MB available Windows Dir: C:\Windows DirectX Version: DirectX 10 DX Setup Parameters: Not found DxDiag Version: 6.00.6001.18000 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Sound Tab 4: No problems found. Sound Tab 5: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: ATI Radeon HD 3200 Graphics Manufacturer: ATI Technologies Inc. Chip type: ATI Radeon HD 3200 Graphics (0x9612) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_9612&SUBSYS_30FB103C&REV_00 Display Memory: 1916 MB Dedicated Memory: 253 MB Shared Memory: 1662 MB Current Mode: 1280 x 800 (32 bit) (60Hz) Monitor: Generic PnP Monitor Driver Name: atidxx32,atidxx64.dll,atiumdag,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll Driver Version: 7.15.0010.0163 (English) DDI Version: 10 Driver Attributes: Final Retail Driver Date/Size: 12/10/2008 07:55:10, 2340352 bytes WHQL Logo'd: Yes
My System Specs

07-11-2009	#2 (permalink)
stoneys-nutz Vista Ultimate x64, SP2 1,535 posts	Re: Command and conquer 3 Tiberium wars playing problem Hello Orange Bud, It's more likely to be a DirectX issue. You can check hardware acceleration in the graphic cards control panel. When you installed the game, did it give you an option to install DirectX ?. Your system more than meets the game requirements, so it should be fixable.
My System Specs

07-11-2009	#3 (permalink)
kword88 vista ultimate 32bit,64bit,Seven Ultimate 64bit 331 posts	Re: Command and conquer 3 Tiberium wars playing problem also try updating your graphics driver.
My System Specs

07-12-2009	#4 (permalink)
Orange Bud Vista Home Premium 64bit 9 posts	Re: Command and conquer 3 Tiberium wars playing problem Quote: Originally Posted by stoneys-nutz Hello Orange Bud, It's more likely to be a DirectX issue. You can check hardware acceleration in the graphic cards control panel. When you installed the game, did it give you an option to install DirectX ?. Your system more than meets the game requirements, so it should be fixable. But i have DX10 so it shouldnt be that. No, it did not ask me to install anything, it asked for a chat room thing but i said no to it. There are no updates for my graphics card.
My System Specs

07-13-2009	#5 (permalink)
stoneys-nutz Vista Ultimate x64, SP2 1,535 posts	Re: Command and conquer 3 Tiberium wars playing problem Is this your installed driver ?. Drivers & Tools \| GAME.AMD.COM
My System Specs

07-13-2009	#6 (permalink)
MrNeeds Vista Home Premium x64 1,179 posts	Re: Command and conquer 3 Tiberium wars playing problem Quote: Originally Posted by Orange Bud Quote: Originally Posted by stoneys-nutz Hello Orange Bud, It's more likely to be a DirectX issue. You can check hardware acceleration in the graphic cards control panel. When you installed the game, did it give you an option to install DirectX ?. Your system more than meets the game requirements, so it should be fixable. But i have DX10 so it shouldnt be that. No, it did not ask me to install anything, it asked for a chat room thing but i said no to it. There are no updates for my graphics card. you may have directx 10 installed on vista, but older games use directx9 not directx 10, please install directx that is bundled with the game (located X:/DirectX/DXSETUP.exe, X being your cd/dvd drive) or download DirectX9.0C here > DirectX9.0c, this will solve all your issues.
My System Specs

07-13-2009	#7 (permalink)
Orange Bud Vista Home Premium 64bit 9 posts	Re: Command and conquer 3 Tiberium wars playing problem k ill try
My System Specs

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