Vista - Gaming explorer.exe crash

**Machete** · 07-16-2009

I've been having problems where specifically when playing World of Warcraft(also has happened with other games) after about 2 hours(almost consistantly at least 2 hours), my computer would freeze and a 2 second sound clip from whatever is coming through my sound card would loop over and over again until i quit the game and restart the computer. Then as i restart, it would come up with frozen explorer.exe warning screen. Then after restarting the computer, the computer will be fine until 2 more hours of gameplay, in which the same issue would happen.

Any ideas on what would cause this? Are there any programs I can run to find out what would be causing this? What specific hardware/software issue.

Any input would be appreciated. Thanks.

**stoneys-nutz** · 07-17-2009

Hello Machete,
Could you list your system specs please.
Try opening msconfig and look at what is runnung, it could be a program on a 2 hour cycle either conflicting or trying to run, anyway post your specs.

**Machete** · 07-17-2009

I just updated my system specs now but ill post:
System Manufacturer/Model Number N/A OS Vista Home Premium 32bit CPU Intel Core2 Quad Q6700 Motherboard Asus Striker Extreme Memory 4GB Corsair Dominator Graphics Card(s) 8800 GT OC 512MB PCIe 2.0 Sound Card SupremeFX Monitor(s) Displays Samsung SyncMaster 204T Screen Resolution 1600X1200 Hard Drives WD 74GB 10,000 RPM Raptor(primary)
WD 250GB 7200RPM(slave) PSU BFGR650 Case Antec 300 Cooling N/A Keyboard Razer Lycoso Mouse Razer DeathAdder Internet Speed Optimum Online Other Info N/A

**stoneys-nutz** · 07-18-2009

Thanks for posting your specs.

1. Have you noticed this happening in single player, or is it only when playing on line ?.
2. The obvious question, are all your drivers Up to date ?.
3. Have you got any software set to update/scan/ or do it's thing on a 2 hour cycle ?.

WOW is renowned for issues like this, but if it's happening in other games too, we can rule that out.

**Machete** · 07-20-2009

The 2 games that I've played and noticed this happening was in RF Online and World of Warcraft, which are both multiplayer. I could try to load a single player high graphics game and see if that would change anything.

I recently reflashed my BIOS, updated my video card and sound card drivers. I will check the rest of them when i get home today.

How would I check if a program is on a 2 hour cycle?

Thanks again for your continued help in this matter.

**stoneys-nutz** · 07-20-2009

I would go to search, type in "msconfig" hit enter, take a look at the startup tab and disable anything you don't need to run this game, then go to services and check the "Hide all Microsoft services" box, take a look, and again disable anything you don't need to run this game, try the game. When i say disable everything, i mean everything that this game does not need, you need to be brutal with this.
You can enable everything later.
Anyway good luck and post your results.

**JimJoe** · 07-21-2009

Quote: Originally Posted by Machete

I just updated my system specs now but ill post:
System Manufacturer/Model Number N/A OS Vista Home Premium 32bit CPU Intel Core2 Quad Q6700 Motherboard Asus Striker Extreme Memory 4GB Corsair Dominator Graphics Card(s) 8800 GT OC 512MB PCIe 2.0 Sound Card SupremeFX Monitor(s) Displays Samsung SyncMaster 204T Screen Resolution 1600X1200 Hard Drives WD 74GB 10,000 RPM Raptor(primary)
WD 250GB 7200RPM(slave) PSU BFGR650 Case Antec 300 Cooling N/A Keyboard Razer Lycoso Mouse Razer DeathAdder Internet Speed Optimum Online Other Info N/A

Those are better specs than I use to play Everquest. So I don't think its your hardware.

How often does your email program check for new email ?

Also, I found my computer slowing down every afternoon. I had enabled anti-vir scan of my hard drive then. i hcanged it to a better for me time. Look at how often you have your anti-vir scanning your hard drive.

**Machete** · 07-26-2009

I tried disabling startup programs and that didn't change much. I don't have an email program that checks for mail at a certain time, I use MSN Messanger to notify me of new mail. I even tried disabling my virus scanner so its not randomly checking for viruses

The problem recently happened again, so I went to event viewer and here's what it posted:

Fault bucket 1293736830, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0

Problem signature:
P1: Explorer.EXE
P2: 6.0.6002.18005
P3: 49e01da5
P4: MSONSEXT.DLL
P5: 10.145.7329.0
P6: 4019138d
P7: c0000005
P8: 0004f8b5
P9:
P10:

Attached files:

These files may be available here:

**MDA400** · 07-26-2009

In the recently released Nvidia driver (190.38), there was a lot of fix for World Of Warcraft.

If you havent gotten that driver, I'd suggest getting it because ive heard about alot of people being able to play without crashing at all.

**Machete** · 07-26-2009

Quote: Originally Posted by MDA400

In the recently released Nvidia driver (190.38), there was a lot of fix for World Of Warcraft.

If you havent gotten that driver, I'd suggest getting it because ive heard about alot of people being able to play without crashing at all.

I tried this driver, and still no fix. Still crashing after a couple hours of gameplay

I also tried formatting windows last week and reinstalling vista and problem still continues...

07-16-2009	#1 (permalink)
Machete Vista Home Premium 32bit 5 posts	Gaming explorer.exe crash I've been having problems where specifically when playing World of Warcraft(also has happened with other games) after about 2 hours(almost consistantly at least 2 hours), my computer would freeze and a 2 second sound clip from whatever is coming through my sound card would loop over and over again until i quit the game and restart the computer. Then as i restart, it would come up with frozen explorer.exe warning screen. Then after restarting the computer, the computer will be fine until 2 more hours of gameplay, in which the same issue would happen. Any ideas on what would cause this? Are there any programs I can run to find out what would be causing this? What specific hardware/software issue. Any input would be appreciated. Thanks.
My System Specs

07-17-2009	#2 (permalink)
stoneys-nutz Vista Ultimate x64, SP2 1,462 posts	Re: Gaming explorer.exe crash Hello Machete, Could you list your system specs please. Try opening msconfig and look at what is runnung, it could be a program on a 2 hour cycle either conflicting or trying to run, anyway post your specs.
My System Specs

07-17-2009	#3 (permalink)
Machete Vista Home Premium 32bit 5 posts	Re: Gaming explorer.exe crash I just updated my system specs now but ill post: System Manufacturer/Model Number N/A OS Vista Home Premium 32bit CPU Intel Core2 Quad Q6700 Motherboard Asus Striker Extreme Memory 4GB Corsair Dominator Graphics Card(s) 8800 GT OC 512MB PCIe 2.0 Sound Card SupremeFX Monitor(s) Displays Samsung SyncMaster 204T Screen Resolution 1600X1200 Hard Drives WD 74GB 10,000 RPM Raptor(primary) WD 250GB 7200RPM(slave) PSU BFGR650 Case Antec 300 Cooling N/A Keyboard Razer Lycoso Mouse Razer DeathAdder Internet Speed Optimum Online Other Info N/A
My System Specs

07-18-2009	#4 (permalink)
stoneys-nutz Vista Ultimate x64, SP2 1,462 posts	Re: Gaming explorer.exe crash Thanks for posting your specs. 1. Have you noticed this happening in single player, or is it only when playing on line ?. 2. The obvious question, are all your drivers Up to date ?. 3. Have you got any software set to update/scan/ or do it's thing on a 2 hour cycle ?. WOW is renowned for issues like this, but if it's happening in other games too, we can rule that out.
My System Specs

07-20-2009	#5 (permalink)
Machete Vista Home Premium 32bit 5 posts	Re: Gaming explorer.exe crash The 2 games that I've played and noticed this happening was in RF Online and World of Warcraft, which are both multiplayer. I could try to load a single player high graphics game and see if that would change anything. I recently reflashed my BIOS, updated my video card and sound card drivers. I will check the rest of them when i get home today. How would I check if a program is on a 2 hour cycle? Thanks again for your continued help in this matter.
My System Specs

07-20-2009	#6 (permalink)
stoneys-nutz Vista Ultimate x64, SP2 1,462 posts	Re: Gaming explorer.exe crash I would go to search, type in "msconfig" hit enter, take a look at the startup tab and disable anything you don't need to run this game, then go to services and check the "Hide all Microsoft services" box, take a look, and again disable anything you don't need to run this game, try the game. When i say disable everything, i mean everything that this game does not need, you need to be brutal with this. You can enable everything later. Anyway good luck and post your results.
My System Specs

07-21-2009	#7 (permalink)
JimJoe Vista Home Premium 32bit 596 posts	Re: Gaming explorer.exe crash Quote: Originally Posted by Machete I just updated my system specs now but ill post: System Manufacturer/Model Number N/A OS Vista Home Premium 32bit CPU Intel Core2 Quad Q6700 Motherboard Asus Striker Extreme Memory 4GB Corsair Dominator Graphics Card(s) 8800 GT OC 512MB PCIe 2.0 Sound Card SupremeFX Monitor(s) Displays Samsung SyncMaster 204T Screen Resolution 1600X1200 Hard Drives WD 74GB 10,000 RPM Raptor(primary) WD 250GB 7200RPM(slave) PSU BFGR650 Case Antec 300 Cooling N/A Keyboard Razer Lycoso Mouse Razer DeathAdder Internet Speed Optimum Online Other Info N/A Those are better specs than I use to play Everquest. So I don't think its your hardware. How often does your email program check for new email ? Also, I found my computer slowing down every afternoon. I had enabled anti-vir scan of my hard drive then. i hcanged it to a better for me time. Look at how often you have your anti-vir scanning your hard drive.
My System Specs

07-26-2009	#8 (permalink)
Machete Vista Home Premium 32bit 5 posts	Re: Gaming explorer.exe crash I tried disabling startup programs and that didn't change much. I don't have an email program that checks for mail at a certain time, I use MSN Messanger to notify me of new mail. I even tried disabling my virus scanner so its not randomly checking for viruses The problem recently happened again, so I went to event viewer and here's what it posted: Fault bucket 1293736830, type 1 Event Name: APPCRASH Response: None Cab Id: 0 Problem signature: P1: Explorer.EXE P2: 6.0.6002.18005 P3: 49e01da5 P4: MSONSEXT.DLL P5: 10.145.7329.0 P6: 4019138d P7: c0000005 P8: 0004f8b5 P9: P10: Attached files: These files may be available here:
My System Specs

07-26-2009	#9 (permalink)
MDA400 Vista Home Premium x64 SP2 144 posts	Re: Gaming explorer.exe crash In the recently released Nvidia driver (190.38), there was a lot of fix for World Of Warcraft. If you havent gotten that driver, I'd suggest getting it because ive heard about alot of people being able to play without crashing at all.
My System Specs

07-26-2009	#10 (permalink)
Machete Vista Home Premium 32bit 5 posts	Re: Gaming explorer.exe crash Quote: Originally Posted by MDA400 In the recently released Nvidia driver (190.38), there was a lot of fix for World Of Warcraft. If you havent gotten that driver, I'd suggest getting it because ive heard about alot of people being able to play without crashing at all. I tried this driver, and still no fix. Still crashing after a couple hours of gameplay I also tried formatting windows last week and reinstalling vista and problem still continues...
My System Specs

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