Solved Service Pack 2 has stopped my games from working

pmatthews05 · Jul 27, 2009

Hi,
Last night my Vista Ultimate x64 said there was 1 available update. This update was SP2 for Vista.

So I let it install. After the PC rebooted SP2 was installed, but, none of my games worked. Call Of Duty WAW, Call Of Duty 4, Prototype, Overlord, bionic commander each one of these games started to boot and then either shows me a blank screen, or crashes to desktop.

I found that there was later versions of my graphics card and my sound card so I updated both of these. It made no difference. I then uninstalled and re-installed Bionic Commander. Again no difference this game didn't work.

Anyone else had this problem? Anyone solved this problem. I really don't want to rebuild my PC, especially when I'll be doing that in a couple of months for Windows 7.

SLI 8800GTX
Quad Core
8GB RAM
X-FI fatality soundcard PCI.
Vista Ultimate x64.

stoneys-nutz · Jul 27, 2009

Hello pmatthews05,
Have you tried a system restore ?, to a point before you installed service pack 2, just to confirm that it is the service pack that is causing the problem.
Give it a go and post your results, thanks.

pmatthews05 · Jul 28, 2009

Hi Stoney-nutz.
I went to look at System Restore just now. Unfortunately there is only one system restore point "26/07/2009 21:43:29 Install: Windows Vista SP2". This time stamp is from the second time I install Windows Vista SP2 after uninstalling SP2.

Crysis loads but the graphics are all screwed.
BattleField 2142 works!
Bionic Commander crashes at splash screen
"Faulting application bionic_commando.exe, version 1.0.25.12292, time stamp 0x562b029a, faulting module kernel32.dll, version 6.0.6002.18005, time stamp 0x49e038c0, exception code 0xe06d7363, fault offset 0x0001e124, process id 0x143c, application start time 0x01ca0faed923c902."
BioShock Works!
COD4 crashes at splash screen.
Message box Error during initialization:Create2DTexture($floatz, 1680,1050,0,114) failed:8876086c = invalid call.
COD5 Crashes at splash screen.
Faulting application CoDWaWmp.exe, version 1.5.1220.0, time stamp 0x4a5241f6, faulting module CoDWaWmp.exe, version 1.5.1220.0, time stamp 0x4a5241f6, exception code 0xc0000005, fault offset 0x002e0c2f, process id 0xfb0, application start time 0x01ca0fb001b3bcd2.
GTA IV Crashes
MessageBox GTA IV Fatal Error: RESC10: Out of video memory - please re-boot your system 3277209 3641344
Mirrors Edge Freezes at Splash screen - no message
Overlord II crashes before enter game
Faulting application Overlord2.exe, version 0.0.0.0, time stamp 0x4a254d52, faulting module Overlord2.exe, version 0.0.0.0, time stamp 0x4a254d52, exception code 0xc0000005, fault offset 0x000cdc0d, process id 0xf40, application start time 0x01ca0fb0ec1df602.
Prototype crashes
Faulting application prototypef.exe, version 1.0.0.1, time stamp 0x49ef07ae, faulting module prototypeenginef.dll, version 1.0.0.1, time stamp 0x49ef9366, exception code 0xc0000005, fault offset 0x00612818, process id 0x1460, application start time 0x01ca0fb10c31efa2.

I have more games, but that shows that the majority of them crash. All theses games worked fine before SP2.

Any ideas?

Frostmourne · Jul 28, 2009

You could try looking for patches for those games. Maybe you could also roll back the sound and video drivers from device manager.

pmatthews05 · Jul 29, 2009

Unfortunately these games are patched to the newest version. Call of Duty WAW patch 1.5 was only released the other week, GTA IV updates as you load up the game if there are any new patches.

I upgraded my Sound card and Video card after I discovered the games wasn't working on Vista SP2. So rolling them back to a previous version wouldn't make any difference as they didn't work then either.

roy69 · Jul 29, 2009

Trying to look for a common area it looks as if you are getting a memory access violation. 0xc0000005

This website explains it better but is for XP.
0xC0000005 Access Violation Error

As a diagnostic test turn off DEP.
Then run the programs that have not worked.
If this solves the problem let us know.
You will have to turn on DEP again to protect your computer.

pmatthews05 · Jul 29, 2009

Turning off DEP made no difference.

AstaLaVista · Jul 29, 2009

OK, this may or may not do a thing but it is what I would try to do before drastic measures.

Download brand new copies of the latest Video, Audio & Monitor Drivers for your OS.

I would try to do this on Safe mode.

Unistall the nvidia video drivers... don't forget to uninstall the PhysX drivers as well.

Uninstall the Audio drivers.

Uninstall the Monitor drivers as well

Run a registry sweeper of your choice to get rid of any instance of the drivers there.

Reboot, once on the desktop, go to the Device Manager and try to Update your drivers from there... make sure you save those fresh copies of the newer drivers on a folder that you remember.

If that fails, more drastic measures are needed... What I did after having some issues with Vista + games? Dual boot with Windows 7 x64... there is no game so far that I have not been able to play and I barely use Vista now. Win 7 does what Vista can do but much better

pmatthews05 · Jul 29, 2009

I have just realised my BIOS is out of date. I have version 1002 (18 months old) and the latest version is 1302 or something like that.

Because the next couple of days I'm working on my PC from home I don't really want to perform a bios upgrade just incase it stops my pc from working completely. By the weekend I'll be able to upgrade the bios. I'll post my results then.

roy69 · Jul 29, 2009

Good luck with the update.

pmatthews05 · Jul 30, 2009

Ok. I couldn't wait until the weekend to try the bios update.

Did it this morning. I hate bios updates, eventually got it to update, then eventually got the pc to boot.

The games still don't load. I'm gonna try what AstaLaVista said but failing that I might just install Windows 7 on it. I'll probably just use an upgrade.

I'll definately need the weekend to do that.

AstaLaVista · Jul 30, 2009

pmatthews05 said:
I'll probably just use an upgrade.

It is the consensus that an Upgrade is never a good idea and you may not get it to work at 100%

pmatthews05 · Jul 30, 2009

AstaLaVista give yourself a well deserved pat on the back.

After painstakingly removing all drivers Graphics, physx and soundcard I have managed to get the games up and running.

Don't know if this solved the problem but the difference this time was I updated the graphics drivers with US downloads, and when I downloaded the X-fi drivers I did it via the x-fi -> fatilty link instead of the Soundblaster -> x-fi link.

Thank you to everyone who has helped.

It's just a shame I'll be out tonight not playing my games.

If anyone wishes to shoot me most games I play with the tag name Cann0nF0dder or MrCann0nF0dder. Again thank you to all.

AstaLaVista · Jul 30, 2009

Glad you solved the issue. I don't play online, otherwise I would hit you up and make you carry my extra guns and ammo... Hey, I am a lousy shot, I need all the guns and ammo I can carry with me :cool:

:D

roy69 · Jul 30, 2009

Its always nice to see an op solve his problems.

BenedictWhite · Aug 1, 2009

You can go to control panel > Programmes and features and on the left hand side is Installed updates, click it and locate SP2 then uninstall.
I had a similar problem to you - and this fixed it.
Hope I helped.
EDIT:
Sorry I got here too late

yop824 · Aug 1, 2009

Dude uninstall SP2, its that simple, and ur lucky my computer cant run any of ur games except battleifeld 2142

AndrewPMS1234 · Aug 2, 2009

Hi

Well windows vista was realeased to early i think. but i would try doing a scandisk for errors, cos if you install anything on your computer and there is damaged data on the hard disk already, then installing something can screw up your system, after doing a scandisk, try reinstalling direct x, they maybe a more upto date version of direct x, they update direct x every month.

Only games that not work well on vista for me are ones i really like, but some of those game companies will not patch there games to work on newer version on windows, then the game and game company really do suck, i would not mind even if i had to buy the game from the shops again, that was windows vista verified, cos re releasing the game will pay for a patch or for correcting the problem.

I hope you find a solution soon.

MrNeeds · Aug 3, 2009

AndrewPMS1234 said:
Hi

Well windows vista was realeased to early i think. but i would try doing a scandisk for errors, cos if you install anything on your computer and there is damaged data on the hard disk already, then installing something can screw up your system, after doing a scandisk, try reinstalling direct x, they maybe a more upto date version of direct x, they update direct x every month.

Only games that not work well on vista for me are ones i really like, but some of those game companies will not patch there games to work on newer version on windows, then the game and game company really do suck, i would not mind even if i had to buy the game from the shops again, that was windows vista verified, cos re releasing the game will pay for a patch or for correcting the problem.

I hope you find a solution soon.

i think you need to read through the last page andrew, the problem was solved. also you can see if problems have been solved before you click on the thread by looking beside it and seeing the green tick next to the thread like this:

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