Batman Arkham Asylum

D

DevourOfDarknes

New Member
I recently installed the d2d version of Batman Arkham Asylum. My computer meets the minimum requirements for the game. Yet after installing and lunching the game, I get the following error:

"Bmgame.exe has stopped working"
On clicking 'View Problem Details', I obtained the following:
General protection fault!

"
General Protection Fault!

History: ?INT?Version.ID.Unreal? ?INT?Version.ID.Local? FMOD: 42200/42200 Game

RaiseException() Address = 0x7694b09e (filename not found) [in C:\Windows\system32\kernel32.dll]
GColor::GetHSI() Address = 0x1c5f95a (filename not found) [in C:\Program Files\Eidos\Batman Arkham Asylum\Binaries\ShippingPC-BmGame.exe]
GColor::GetHSI() Address = 0x1a9f47f (filename not found) [in C:\Program Files\Eidos\Batman Arkham Asylum\Binaries\ShippingPC-BmGame.exe]
GColor::GetHSI() Address = 0x1a9f47f (filename not found) [in C:\Program Files\Eidos\Batman Arkham Asylum\Binaries\ShippingPC-BmGame.exe]
"
What should I Do? Please!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 518
    CPU
    Intel Dual Core 2.53GHz
    Memory
    2GB
    Graphics Card(s)
    ATI Radeon HD 4670 512MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Dell 20 inch
    Screen Resolution
    1680x1050
    Hard Drives
    250GB, 500GB Seagate
    Keyboard
    Dell wired
    Mouse
    Dell wired
    Internet Speed
    5000 Download 1000 Upload
I was going to suggest uninstalling and then reinstalling the game and add any patches.
But I saw your system specs - kudos for filling them out btw.
unfortunately your graphics card isnt dedicated - meaning you dont really have a "graphics card" per se'
you have an integrated display adapter (Intel Express Chipset Family 286MB ), that would in no way support this new game.

you will need to buy a graphics card in order to play this game, you can buy one that will run this game at 1024x768 low resolution for less than 100USD
 

My Computer

System One

  • Manufacturer/Model
    Self built
    CPU
    Q9550 overclocked to 3.93Ghz
    Motherboard
    XFX 790i Ultra SLI
    Memory
    (8Gb) - 2x2GB DDR3 Corsair Dominator Ram 1600Mhz + 2x2GB DDR3 OCZ 1600Mhz
    Graphics Card(s)
    Asus GTX 280 + Gigabyte GTX 280 (SLI)
    Sound Card
    Creative Soundblaster Fatality1 TY ultra Titanium
    Monitor(s) Displays
    3x24" BenQ, 22"Viewsonic
    Screen Resolution
    1920x1200, 1920x1080, 1920x1080, 1680x1050
    Hard Drives
    2x 750Gb Samsung Spinpoint Raid 1 array
    3x 1TB Western Digital
    PSU
    Antec 1000W
    Case
    Gigabyte low end full-tower
    Cooling
    CoolerMaster V10 for CPU 7 120mm fans
    Keyboard
    Logitech Dinovo edge, dinovo mini
    Mouse
    Logitech G9, G7
    Internet Speed
    24mb/s D/L 15mb/s upload - Telstra
    Other Info
    7 Fans - 3 fans integrated 4x case cut to fit and integrated into the case.
Oh sorry I haven't updated it, I have a ATI Radeon HD 4670. So you think I should reinstall? Any other thoughts?
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 518
    CPU
    Intel Dual Core 2.53GHz
    Memory
    2GB
    Graphics Card(s)
    ATI Radeon HD 4670 512MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Dell 20 inch
    Screen Resolution
    1680x1050
    Hard Drives
    250GB, 500GB Seagate
    Keyboard
    Dell wired
    Mouse
    Dell wired
    Internet Speed
    5000 Download 1000 Upload
Hello DevourOfDarknes,
These are the specs required to run the game.
I would try a re-install to see if that will fix the problem, also make sure you have all the latest drivers and patches.
Good luck and post your results.


Minimum System Requirements
OS: Windows XP Sp2/Vista Sp1
Processor:P4 2.8GHz (3.2GHz Vista)/Athlon 64 3000+ (3200+ Vista)
Memory:1GB (1.5GB Vista)
Hard Drive:12GB
Video Memory: graphics card with 256MB (SM 2.0b). NVidia 6800 or ATI X700.
Sound Card X9.0c compliant
DirectX:9.0C
Keyboard & Mouse
DVD Rom Drive

Recommended System Requirements
OS: Windows XP Sp2/Vista Sp1
Processor:Core 2 Duo 2.2GHz processor family/Athlon 64 X2 4400+ (required for MP host)
Memory: 2 GB RAM
Hard Drive:12 GB
Video Memory: graphics card with 512MB (SM 3.0). NVidia 8600 GTS or ATI HD 2900 XT.
Sound Card X9.0c compliant
DirectX:9.0C
*Internet: Broadband (768kbit/sec upstream required to host 16 players)
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
In my post I said I meet the minimum requirements. lol. Will try uninstall now.
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 518
    CPU
    Intel Dual Core 2.53GHz
    Memory
    2GB
    Graphics Card(s)
    ATI Radeon HD 4670 512MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Dell 20 inch
    Screen Resolution
    1680x1050
    Hard Drives
    250GB, 500GB Seagate
    Keyboard
    Dell wired
    Mouse
    Dell wired
    Internet Speed
    5000 Download 1000 Upload
Re. System Specs.
That was not really for your benefit, but for all the other users that may read this post.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
Ah kk. I'm still browsing a bit while the patch downloads and I saw my Realtec Audio Driver might fiddle with it. Will try updating/disabling it.
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 518
    CPU
    Intel Dual Core 2.53GHz
    Memory
    2GB
    Graphics Card(s)
    ATI Radeon HD 4670 512MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Dell 20 inch
    Screen Resolution
    1680x1050
    Hard Drives
    250GB, 500GB Seagate
    Keyboard
    Dell wired
    Mouse
    Dell wired
    Internet Speed
    5000 Download 1000 Upload
Ok got it working. I renamed my directory than installed the patch. Copied all patch files to game folder and renamed back to normal.
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 518
    CPU
    Intel Dual Core 2.53GHz
    Memory
    2GB
    Graphics Card(s)
    ATI Radeon HD 4670 512MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Dell 20 inch
    Screen Resolution
    1680x1050
    Hard Drives
    250GB, 500GB Seagate
    Keyboard
    Dell wired
    Mouse
    Dell wired
    Internet Speed
    5000 Download 1000 Upload
Glad you got it fixed. :party:
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
I think I can remember, bare with me.

1. Rename your game folder to something else.
2. Create a new folder and name it the original name of the game folder.
3. Install the patch to that new empty folder.
4. Move the installed patch files to the original folder and overwrite when it asks.
5. Delete new folder and rename original back to normal.

Try that.

Also, were you aware that this thread was over a year old?
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 518
    CPU
    Intel Dual Core 2.53GHz
    Memory
    2GB
    Graphics Card(s)
    ATI Radeon HD 4670 512MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Dell 20 inch
    Screen Resolution
    1680x1050
    Hard Drives
    250GB, 500GB Seagate
    Keyboard
    Dell wired
    Mouse
    Dell wired
    Internet Speed
    5000 Download 1000 Upload
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