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Batman Arkham Asylum
  1. 03 Nov 2009 #1


    DevourOfDarknes

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    Batman Arkham Asylum

    I recently installed the d2d version of Batman Arkham Asylum. My computer meets the minimum requirements for the game. Yet after installing and lunching the game, I get the following error:

    "Bmgame.exe has stopped working"
    On clicking 'View Problem Details', I obtained the following:
    General protection fault!

    "
    General Protection Fault!

    History: ?INT?Version.ID.Unreal? ?INT?Version.ID.Local? FMOD: 42200/42200 Game



    RaiseException() Address = 0x7694b09e (filename not found) [in C:\Windows\system32\kernel32.dll]
    GColor::GetHSI() Address = 0x1c5f95a (filename not found) [in C:\Program Files\Eidos\Batman Arkham Asylum\Binaries\ShippingPC-BmGame.exe]
    GColor::GetHSI() Address = 0x1a9f47f (filename not found) [in C:\Program Files\Eidos\Batman Arkham Asylum\Binaries\ShippingPC-BmGame.exe]
    GColor::GetHSI() Address = 0x1a9f47f (filename not found) [in C:\Program Files\Eidos\Batman Arkham Asylum\Binaries\ShippingPC-BmGame.exe]
    "
    What should I Do? Please!

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  2. 03 Nov 2009 #2
    d3aths3rver's Avatar
    d3aths3rver

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    Re: Batman Arkham Asylum

    I was going to suggest uninstalling and then reinstalling the game and add any patches.
    But I saw your system specs - kudos for filling them out btw.
    unfortunately your graphics card isnt dedicated - meaning you dont really have a "graphics card" per se'
    you have an integrated display adapter (Intel Express Chipset Family 286MB ), that would in no way support this new game.

    you will need to buy a graphics card in order to play this game, you can buy one that will run this game at 1024x768 low resolution for less than 100USD

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  3. 03 Nov 2009 #3


    DevourOfDarknes

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    Re: Batman Arkham Asylum

    Oh sorry I haven't updated it, I have a ATI Radeon HD 4670. So you think I should reinstall? Any other thoughts?

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  4. 03 Nov 2009 #4
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    stoneys-nutz

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    Re: Batman Arkham Asylum

    Hello DevourOfDarknes,
    These are the specs required to run the game.
    I would try a re-install to see if that will fix the problem, also make sure you have all the latest drivers and patches.
    Good luck and post your results.


    Minimum System Requirements
    OS: Windows XP Sp2/Vista Sp1
    Processor:P4 2.8GHz (3.2GHz Vista)/Athlon 64 3000+ (3200+ Vista)
    Memory:1GB (1.5GB Vista)
    Hard Drive:12GB
    Video Memory: graphics card with 256MB (SM 2.0b). NVidia 6800 or ATI X700.
    Sound Card X9.0c compliant
    DirectX:9.0C
    Keyboard & Mouse
    DVD Rom Drive

    Recommended System Requirements
    OS: Windows XP Sp2/Vista Sp1
    Processor:Core 2 Duo 2.2GHz processor family/Athlon 64 X2 4400+ (required for MP host)
    Memory: 2 GB RAM
    Hard Drive:12 GB
    Video Memory: graphics card with 512MB (SM 3.0). NVidia 8600 GTS or ATI HD 2900 XT.
    Sound Card X9.0c compliant
    DirectX:9.0C
    *Internet: Broadband (768kbit/sec upstream required to host 16 players)

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  5. 03 Nov 2009 #5


    DevourOfDarknes

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    Re: Batman Arkham Asylum

    In my post I said I meet the minimum requirements. lol. Will try uninstall now.

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  6. 03 Nov 2009 #6
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    stoneys-nutz

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    Re: Batman Arkham Asylum

    Re. System Specs.
    That was not really for your benefit, but for all the other users that may read this post.

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  7. 03 Nov 2009 #7


    DevourOfDarknes

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    Re: Batman Arkham Asylum

    Ah kk. I'm still browsing a bit while the patch downloads and I saw my Realtec Audio Driver might fiddle with it. Will try updating/disabling it.

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  8. 04 Nov 2009 #8


    DevourOfDarknes

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    Re: Batman Arkham Asylum

    Ok got it working. I renamed my directory than installed the patch. Copied all patch files to game folder and renamed back to normal.

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  9. 04 Nov 2009 #9
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    stoneys-nutz

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    Re: Batman Arkham Asylum

    Glad you got it fixed.

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  10. 15 May 2010 #10


    MrJimbob

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    Re: Batman Arkham Asylum

    Quote Originally Posted by DevourOfDarknes View Post
    Ok got it working. I renamed my directory than installed the patch. Copied all patch files to game folder and renamed back to normal.

    I had the exact same window/ problem could you talk me through how you solved it please

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