Downloaded game problems

I have recently installed a couple of games downloaded from Bigfish. They install OK as far as I know ie everything is there after installation. But as soon as I try to run the games I get the message "Gamename.exe has stopped working..... Windows is searching for a solution etc., etc" Windows, of course, never finds a solution so, I was wondering if anyone can help with this problem.

Thanks in advance

Hi,


1. Click on the Start Orb and then click on Control Panel. (All steps have screenshots below and you can click on any screenshot to enlarge it.)



2. Double click on "Problem Reports and Solutions".



3. Click "See Problems to Check" on the left hand pane. (N.B. Your window will not look exactely the same as mine)



4. Under BigFish, click "More Details". I do not have a BigFish game in my list, so substitute my Installer for your BigFish game .



5. Copy everything in the red box on MY screenshot and paste it into a reply to this thread. Alternatively you could make a screengrab of the whole window and reply with that instead.

How to take a screengrab: http://www.vistax64.com/tutorials/148532-how-use-snipping-tool-vista.html



6. Click "OK".



7. Check "Select All" and "Check again for solutions to other problems" then click "Check for Solutions". If any new solutions are found, particularly for SetupLauncher, open them up and see what they say.




Have you tried running the games in Compatibility mode? Thanks,

Richard