windows explorer crashing when installing games,also dvd turns dead

T

techstepman

New Member
im installing AvP 3 and i just cant do it.

apparently for some reason the dvd stops reading...

when i enter "my computer" and try to go into drive d(my dvd) it just crashes,

then i have to wait from a range of 5 mins to 1.5 hours for windows explorer to restart...

and the game installation crashes too...

that happens with other dvds and cds too.

i have changed various dvd drives from various companies and i have updated all of their drivers...the problem is consistent.

im tired of buying new dvd drives and throwing them away for nothing.

obviously its a vista issue cause on my old pc everything works just fine(i have xp on that one).

most of the games i just copy the dvds files on my portable harddrive using my old pc and then do the installations through that harddrive on my current pc...

but this game is a "steam" game and that wont work...

any ideas?

ps:its not a hardware issue,its definately a windows vista issue.

please help me and you'll be saving my life(ok,you get my point...lol)...i just cant take any more phycological torment like that from my pc...
 

My Computer

System One

Run sfc /scannow from a Command line prompt that you "open as administrator."

See what the result is and post back to this thread.

Include what type of computer you have. Is it a custom build, what service pack of Vista you run: basic information.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard dv6936us
    CPU
    Intel Core 2 Duo "Merom" T5750, 2 GHz, stock clocking
    Motherboard
    stock Quanta 30D2, v.792E
    Memory
    4 GHz, 667 MHz bus speed
    Graphics Card(s)
    NVIDIA GeForce 8400M GS, stock
    Sound Card
    stock Realtek software-based
    Monitor(s) Displays
    stock 15.4" widescreen
    Screen Resolution
    stock 1280 X 800
    Hard Drives
    stock Toshiba MK2546GSX and a Western Digital 1TB MyBook
    PSU
    stock
    Case
    stock
    Cooling
    stock plus Rocketfish model RF-LAPCOL
    Keyboard
    stock
    Mouse
    stock Synaptics Pointing Device
    Internet Speed
    Ludicrous Speed (~10.9 Mbps, more or less)
    Other Info
    Browser: Namoroka v1.9.2.3666 64-bit build. Computer specs:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01485288&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us&product=3747246
    I like chocolate milk!
ok you're gonna have to help me a liitle

service pack 2
custom pc
intel quad processor
4 gb ddr3 1333mhz RAM

is that enough?

i run the scan and it said that it didnt find and integrity violations...

did i do it right?
 

My Computer

System One

Yes. Now go to your motherboard manufacturer's home page and download the latest BIOS driver, and flash it. If you're not sure of the origin of your motherboard or where to get the BIOS then run the second program on this webpage. It's a free BIOS version scanner and it tells you who makes your BIOS.

I'm assuming you looked in Device Manager for hardware conflicts and it did not report any conflicts and there are no warnings for any listed devices.

Open the Start menu. Type "Reliability" and a list will pop up with the Reliability and Performance Monitor at the top. Open it.

Go "Reliability Monitor" under "Monitoring Tools" and click on a day you know the crash happened. See what failures happened and what type they are.

Next, go to "Reports." Open up "System" and "System Diagnostics." This is the section where the results of periodic self-diagnostics are held. Open any late date.

See what warnings there are and reply back with anything.

Open the drop-down menu for "Hardware Configuration." Open the "Devices" drop-down. Scroll down to "Storage Classes" and open up the CD-ROM drive drop-downs you see.

If Vista records a hardware error as opposed to a pure Vista software error when it tries to run the device, it would report a Configuration Manager Error Code. If the number to the right is anything besides "0" reply back to this post.

While you're there, check to make sure that the BIOS version Vista reports back in the "Devices" drop-down is the same as the version that that free program reported back.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard dv6936us
    CPU
    Intel Core 2 Duo "Merom" T5750, 2 GHz, stock clocking
    Motherboard
    stock Quanta 30D2, v.792E
    Memory
    4 GHz, 667 MHz bus speed
    Graphics Card(s)
    NVIDIA GeForce 8400M GS, stock
    Sound Card
    stock Realtek software-based
    Monitor(s) Displays
    stock 15.4" widescreen
    Screen Resolution
    stock 1280 X 800
    Hard Drives
    stock Toshiba MK2546GSX and a Western Digital 1TB MyBook
    PSU
    stock
    Case
    stock
    Cooling
    stock plus Rocketfish model RF-LAPCOL
    Keyboard
    stock
    Mouse
    stock Synaptics Pointing Device
    Internet Speed
    Ludicrous Speed (~10.9 Mbps, more or less)
    Other Info
    Browser: Namoroka v1.9.2.3666 64-bit build. Computer specs:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01485288&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us&product=3747246
    I like chocolate milk!
ok i think the problem is caused by my dvd driver...

i get lots of blue screens of death...

when i disable the dvd drive then everythings perfect.

thats just too much for me.im gonna format and remember to make restore points and make sure to find what the problem was by asking the guy who made my pc...

this is just too much for me...
 

My Computer

System One

Sorry that we couldn't pinpoint your problem!~
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard dv6936us
    CPU
    Intel Core 2 Duo "Merom" T5750, 2 GHz, stock clocking
    Motherboard
    stock Quanta 30D2, v.792E
    Memory
    4 GHz, 667 MHz bus speed
    Graphics Card(s)
    NVIDIA GeForce 8400M GS, stock
    Sound Card
    stock Realtek software-based
    Monitor(s) Displays
    stock 15.4" widescreen
    Screen Resolution
    stock 1280 X 800
    Hard Drives
    stock Toshiba MK2546GSX and a Western Digital 1TB MyBook
    PSU
    stock
    Case
    stock
    Cooling
    stock plus Rocketfish model RF-LAPCOL
    Keyboard
    stock
    Mouse
    stock Synaptics Pointing Device
    Internet Speed
    Ludicrous Speed (~10.9 Mbps, more or less)
    Other Info
    Browser: Namoroka v1.9.2.3666 64-bit build. Computer specs:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01485288&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us&product=3747246
    I like chocolate milk!
Yup probably the dvd drive they go out all the time.
 

My Computer

System One

  • Manufacturer/Model
    hp m9300t
    CPU
    2.4 gig core 2 quad
    Motherboard
    benicea
    Memory
    4 gig
    Graphics Card(s)
    512 nvidea 9500 gs
    Sound Card
    on board 7.1
    Monitor(s) Displays
    2-princton-HP 20 inch
    Screen Resolution
    1280x1024
    Hard Drives
    3-gig
    Case
    hp-media center
    Cooling
    2-fans
    Keyboard
    logitech wireless keyboard s-520
    Mouse
    logitech G-5
    Internet Speed
    1.5m
techstepman said:
ok you're gonna have to help me a liitle

service pack 2
custom pc
intel quad processor
4 gb ddr3 1333mhz RAM

is that enough?

i run the scan and it said that it didnt find and integrity violations...

did i do it right?
Click to expand...

Please tell Whether Vista is 32-Bit or 64-Bit
Check for any other device having conflicts with it.

Any new drivers installed having problems with your system
 

My Computer

System One

  • Manufacturer/Model
    HTPC/Desktop PC/Gateway LT2104u
    CPU
    Intel Pentium 4 2.8Ghz with HT/3.0Ghz with HT/Atom N450
    Motherboard
    GIGABYTE GA-81915ME-C/Intel D865GBF/Acer LT21
    Memory
    2x1GB DDR 400Mhz/512x2GB DDR 400Mhz/1GB DDR2-800Mhz
    Graphics Card(s)
    ECS 9800GT 512 DDR3/ Sapphire HD3650 AGP 8x 512MB/Intel 3150
    Sound Card
    Turtle Beach RIVERIA 5.1 SPDIF Out/SoundMAX AD1985/Realtek H
    Monitor(s) Displays
    SONY BRAVIA KLV-32V300A V-Series/ KLV-19T400A/ Built-in
    Screen Resolution
    1920x1080/1980x1080/1024x600
    Hard Drives
    MAXTOR 40GB
    WD ESSENTIAL EDITION 1TB USB

    Hitachi HDT721010SLA360 1TB SATA 150/ 250GB Toshiba
    PSU
    OCZ Fatal1ty 550W/
    Case
    Lian-Li v351, Lancool K-62 DragonLord
    Keyboard
    Logitech Combo
    Mouse
    Logitech Combo
    Internet Speed
    512 Kbps
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